Job summary
The Patient Safety Lead will be responsible for leading and coordinating all Patient Safety Incident Investigations (PISIIs) for Planned Care Group in line with the expectations of PSIRF, engaging with a range of internal and external stakeholders to identify opportunities for learning using recognised tools encompassing principles of human factors and ergonomics, systems engineering, psychology, and investigation best practice as required. A high level of sensitive and compassionate engagement with patients, families, staff, and others affected by incidents is expected of this role. The role holder will be expected to maintain up to date skills and knowledge to enable them to carry out this element of the role in line with nationally mandated standards.
The job holder will need to be flexible to carry out any other duties as may be reasonably required by their line manager. The Patient Safety Lead will work closely within the Care Group structure as part of one or more of the Care Groups, particularly supporting the relevant Care Group Director, and other Care Group staff to deliver clinical quality assurance leading to improvement by providing specialist advice and information to specialty and group forums.
Main duties of the job
Act as a role model and expert advisor to other staff involved in reviews and investigations, ensuring all are carried out to the highest possible standard and embed compassion within all approaches.
To provide specialist advice and support on patient safety incident investigations and other incident learning responses to all relevant stakeholders including patients and families. Feedback learning identified through investigations through the safety oversight system, to progress changes in training, development, systems, and policy to improve the quality of the care provided by the Trust.
To contribute to the development and improvement of systems learning approach and cultural changes associated with the introduction of PSIRF and lead on allocated improvement and innovation projects.
To continuously review and improve various elements of the Trusts incident investigation process in line with current guidance under the Patient Safety Incident Response Framework (PSIRF). This may include developing elements such as compassionate engagement of those involved in incidents (patients, families, and staff), learning responses, investigation processes, governance structures and improvement processes. Provide patient safety expertise within the organisation; demonstrating compassionate leadership, visibility, and engagement for development of the requirements for the Trust to meet the national Patient Safety Strategy.
About us
Diversity makes us interesting... Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job description
Job responsibilities
To build on personal credibility and expert knowledge to constitute and support investigation teams including clinical and subject matter experts, patients, families, and multidisciplinary team members for complex patient safety investigations in line with national guidance.
Using specialist knowledge of undertaking complex Patient Safety Investigations, undertake the activities that support investigative procedures including but not limited to:
o Reviewing, analysing and interpreting physical and electronic records
o Utilising the Safety Engineering in Patient Safety (SEIPS) framework to understand how the design of systems impacts the safety of patients as well as employee and organisational outcomes
o Drafting accurate chronologies of events building on physical and electronic records, staff and patient recollections and other sources of information, sometimes having to link chronologies from different incidents and event in order to provide the appropriate context to an investigation
o Undertaking safety conversations with staff, patients, carers, families, or their advocates in circumstances that may be contentious or distressing to gain an understanding of what has happened during one or a series of events
o Linking with Patient Experience Teams or directly undertaking compassionate engagement with patients and families and as part of this ensuring that the Trust is meeting its obligations with regards to Duty of Candour
o Working with clinical and non-clinical teams to ensure recommendations are deliverable and proportionate and to support the development of action plans in response to identified areas of learning
o Convening and leading meetings and discussions of the multi-disciplinary investigation panel
o Using excellent written skills to draft investigation reports on behalf of the investigating panel
o Ensuring that investigations are undertaken in line with their Terms of Reference, agreed timescales and meet relevant internal and national standards, keeping all relevant parties informed of progress and taking the lead in negotiating variations from the agreed process as required.
Job description
Job responsibilities
To build on personal credibility and expert knowledge to constitute and support investigation teams including clinical and subject matter experts, patients, families, and multidisciplinary team members for complex patient safety investigations in line with national guidance.
Using specialist knowledge of undertaking complex Patient Safety Investigations, undertake the activities that support investigative procedures including but not limited to:
o Reviewing, analysing and interpreting physical and electronic records
o Utilising the Safety Engineering in Patient Safety (SEIPS) framework to understand how the design of systems impacts the safety of patients as well as employee and organisational outcomes
o Drafting accurate chronologies of events building on physical and electronic records, staff and patient recollections and other sources of information, sometimes having to link chronologies from different incidents and event in order to provide the appropriate context to an investigation
o Undertaking safety conversations with staff, patients, carers, families, or their advocates in circumstances that may be contentious or distressing to gain an understanding of what has happened during one or a series of events
o Linking with Patient Experience Teams or directly undertaking compassionate engagement with patients and families and as part of this ensuring that the Trust is meeting its obligations with regards to Duty of Candour
o Working with clinical and non-clinical teams to ensure recommendations are deliverable and proportionate and to support the development of action plans in response to identified areas of learning
o Convening and leading meetings and discussions of the multi-disciplinary investigation panel
o Using excellent written skills to draft investigation reports on behalf of the investigating panel
o Ensuring that investigations are undertaken in line with their Terms of Reference, agreed timescales and meet relevant internal and national standards, keeping all relevant parties informed of progress and taking the lead in negotiating variations from the agreed process as required.
Person Specification
professional registration
Essential
Desirable
PSIRF/Patient safety training
Essential
- Experience in patient safety role
- PSIRF training or patient safety equivalent
Desirable
- Human Factors Qualification
Patient Safety Experience
Essential
- Patient Safety investigation experience
- Experience of teaching Patient safety subjects
Desirable
- Risk and audit experience
Leadership/management experience
Essential
- management qualification
- Experience of managing teams
Desirable
Person Specification
professional registration
Essential
Desirable
PSIRF/Patient safety training
Essential
- Experience in patient safety role
- PSIRF training or patient safety equivalent
Desirable
- Human Factors Qualification
Patient Safety Experience
Essential
- Patient Safety investigation experience
- Experience of teaching Patient safety subjects
Desirable
- Risk and audit experience
Leadership/management experience
Essential
- management qualification
- Experience of managing teams
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
