Royal Berkshire NHS Foundation Trust

Patient Pathway Support - Radiology

The closing date is 02 July 2025

Job summary

An exciting opportunity has arisen for a Patient Pathway Support position within our Radiology Clinical Administration Team to work at the weekends only. If you are can demonstrate enthusiasm, reliability and a commitment to meeting our patients' expectations, then please submit your application for this role.

This is a Band 2 position working 8am-5pm Saturday and Sunday only.

Radiology is a fast based imaging department supporting both primary and secondary care with ongoing expansion of services.

Main duties of the job

You will be running our front line reception service across various clinical areas within the Radiology department at the Royal Berkshire Hospital. You will also work within our Clinical Administration Team liaising directly with patients and scheduling their appointments across all modalities.

About us

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata, per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

193-7276323UCGB2-PPS

Job locations

Royal Berkshire NHS Foundation Trust

London Road

Reading

RG1 5AN

Job description

Job responsibilities

The post holder will demonstrate high levels of patient care and be a knowledgeable point of contact for patients and visitors to our department. You will provide a consistent approach across the service ensuring Radiology processes and protocols are followed.

Please refer to the attached Job Description & Person Specification for further details.

Job description

Job responsibilities

Please refer to the attached Job Description & Person Specification for further details.

Person Specification

Education / Qualifications

Essential

GCSE (or equivalent) or above in English language and Maths

Experience

Essential

Experience within a customer service setting
Good communication skills
IT Skills

Desirable

Working in a healthcare setting

Person Specification

Education / Qualifications

Essential

GCSE (or equivalent) or above in English language and Maths

Experience

Essential

Experience within a customer service setting
Good communication skills
IT Skills

Desirable

Working in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire NHS Foundation Trust

London Road

Reading

RG1 5AN

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire NHS Foundation Trust

London Road

Reading

RG1 5AN

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)