EPR Support & Configuration Analyst(FT-12months)(Internal)
This job is now closed
Job summary
- Support the day-to-day running of the Trust EPR help desk, including daily system status checks.
- Communication on a daily basis interacting with our users and suppliers. Requiring excellent written and verbal skills.
- Analyse and Identify potential solutions carried out the configuration of the Trust business change requirements within the EPR system.
- Support all current processes from an "as is" perspective in relation to the specific work stream within the Trust.
- Support in the design of the new "to be" processes, completing process flows, documentation and analysis of impacts / dependencies and the configuration of the EPR.
- Adhere to all policies and procedures within the EPR Back Office Support Team.
- Work collaboratively with colleagues in the Digital Data & Technology (DDaT) team and Operational departments.
Main duties of the job
Participate, and serve as a subject matter expert, to assist in design sessions for Trust specialties.
Develop knowledge and experience of processes and operational functionality of systems within different Trust areas.
Document and record information in an efficient, effective manner with regard to appropriate document management and data quality standards
Review process specifications from the strategic supplier with a view to making them easy to understand for users.
Interpret help desk calls and prioritise on clinical and operational need.
About us
We have a very clear vision to provide the best health outcomes in the UK to patients in our community. We will measure everything we do against our four simple aims, helping us make our vision a reality. These aims are: to provide the best patient experience, the best patient health outcomes, and the best value for money, while also being the best place to work, train and learn.
With this in mind we have a vacancy on our Electronic Patient Record team. This is to cover maternity leave for an - EPR Support & Configuration Analyst.
If you have passion for assessing issues, identifying solutions or interacting with our users and team members, then this maybe a role to consider.You should possess excellent problem-solving skills, be a team player and have communication and customer service skills.
The Royal Berkshire Foundation Trust way of working builds on our ethos which reflects a strong sense of history, a proud record of achievement over a sustained period of time, a passionate focus on the patient, a strong desire to recognise the contribution, commitment and achievement of staff and a sense of confidence and belief in the capability of our individual and collective ability to rise to any challenge placed before us
Details
Date posted
03 October 2024
Pay scheme
Other
Salary
£37,338 to £44,962 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
193-6606874CORB6EPR
Job locations
Royal Berkshire Hospital - Main Site
Craven Road
Reading
RG5 1AN
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Royal Berkshire Hospital - Main Site
Craven Road
Reading
RG5 1AN
Employer's website
https://www.royalberkshire.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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