Royal Berkshire NHS Foundation Trust

Discharge Coordinator

Information:

This job is now closed

Job summary

Discharge Coordinator

3 roles available at RBH and 1 role available at West Berkshire.

This is a perfect role for recent graduates who want to get experience in an acute hospital setting and learn more about the NHS.

The Discharge Coordinator is a key role in the Hospital Discharge Service; working in a patient facing, ward based role at the Royal Berkshire Hospital, discharge coordinators work under the direction of the Ward Manager and in conjunction with ward multi-disciplinary team (MDT), they assist with the planning and implementation of patient discharge; as well as aiding general flow of patients through the hospital by:

  • Driving effective and timely transfer of patients from Royal Berkshire hospital to the most appropriate setting to meet their needs
  • Actively reducing the number of patients whose transfer is delayed from hospital
  • Effectively communicating with patients and their carers to encourage their engagement in discharge planning, ensuring they are involved from admission to the ward
  • Facilitating the planning and implementation of the patient's discharge - with guidance from therapists as required,
  • Liaising with Doctors, Discharge Services, Social Services, CHC team, BHFT Community Teams and any other appropriate members of the multidisciplinary team to provide a proactive and continuous process of discharge planning
  • (In conjunction with the MDT) identifying and escalating concerns relating to discharge or factors that may cause a delayed transfer of care

Main duties of the job

  • Act as a ward based facilitator, who attends board rounds, patient / family / carer meetings liaising with representatives from social services and therapy services. The post holder must be proactive and show independent ability to take the lead in organising patient case conferences, family or best interest meetings.
  • Work with the ward Multidisciplinary team and Hospital Discharge Team (HDS) to deliver high quality discharge planning in keeping with the needs and wishes of patients and their families.
  • Foster a multi-disciplinary and multi-professional approach to discharge planning, including patient and carer engagement in their discharge process.
  • Monitor progress to ensure the discharge pathway developed by the MDT remains appropriate and on Escalate concerns when the planned discharge pathway deviates.
  • Provide information for patients and their family which is relevant, accurate and timely, meets their needs and is understood to enable them to make informed decisions regarding discharge plans.
  • Provide patients with discharge leaflets on admission.
  • Update the electronic patient record (EPR) with the Targeted Discharge Date (TDD), Discharge Referral paperwork dates and update the state of medical optimization for discharge (MOFD).

About us

The Royal Berkshire NHS Foundation Trust operates an Equality of Opportunity and Diversity policy. The policy aims to ensure that no job applicant, employee or former employee suffers direct unlawful or unfair discrimination, or is disadvantaged by any conditions or requirements which cannot be justified.

You are required to take reasonable care for the health and safety of yourself and other persons who may be affected by your acts or omissions at work and to co-operate with the Trust to ensure that statutory and departmental safety regulations are followed.

Details

Date posted

05 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

193-6016069NCG

Job locations

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN


Job description

Job responsibilities

For further details on the job role, please refer to the Job description and Person Specification attached.

Job description

Job responsibilities

For further details on the job role, please refer to the Job description and Person Specification attached.

Person Specification

Experience

Essential

  • Proven experience of client / customer facing relations role
  • Experience of IT systems
  • Ability to work within a high pressure environment and being able to multi-task effectively

Desirable

  • Discharge experience
  • Experience of working in an acute NHS setting

Education and qualifications

Essential

  • Educated to Level 4, A level or NVQ equivalent or equivalent experience
  • GCSE or equivalent in English and Mathematics, grades A-C

Desirable

  • Discharge training
  • Educated to degree level
Person Specification

Experience

Essential

  • Proven experience of client / customer facing relations role
  • Experience of IT systems
  • Ability to work within a high pressure environment and being able to multi-task effectively

Desirable

  • Discharge experience
  • Experience of working in an acute NHS setting

Education and qualifications

Essential

  • Educated to Level 4, A level or NVQ equivalent or equivalent experience
  • GCSE or equivalent in English and Mathematics, grades A-C

Desirable

  • Discharge training
  • Educated to degree level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN


Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Patient Flow Manager

Holly Matthews

holly.matthews@royalberkshire.nhs.uk

07581273097

Details

Date posted

05 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

193-6016069NCG

Job locations

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN


Supporting documents

Privacy notice

Royal Berkshire NHS Foundation Trust's privacy notice (opens in a new tab)