Receptionist /Patient Pathway Support

Job summary

Receptionist/ Patient Pathway support

West Berkshire Community Hospital

Band 2 - full time (1 )

A position has arisen for a Receptionist / Patient Pathway Support for the Outpatients Department at the West Berkshire Community Hospital.

We are looking for a dynamic and energetic individual who is seeking an administrative role to support the smooth running and administration of the clinics. This will include scheduling patients, meet and greet reception duties and back office administration duties. The post holder will be expected to be flexible in their working patterns to ensure the efficient and professional approach to the clinics being held at West Berkshire Community Hospital.

You should have a proven track record of at least 12 months experience of reception duties and or administration experience. A welcoming and professional customer services approach is required as well as attention to detail being essential. You must have the ability to communicate effectively and sensitively with your colleagues, patients, parents and visitors to the department. It is essential that you are able to work independently as well as within a team.

If you enjoy reception and efficient administration services and like working in a fast moving environment involving lots of variety, then do come and join our friendly team.

Main duties of the job

This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. From checking in at reception and directing the patients to the correct waiting areas , taking telephone calls and updating the patients records Scanning clinical documents.

About us

The Royal Berkshire NHS Foundation Trust is one of the largest District General Hospitals in the country. The hospital achieved Foundation Trust status on 1st June 2006.

It was the first Foundation Trust in the South Central Strategic Health Authority.

The Trust has a successful track record of delivering high quality acute medical and surgical services for 500,000 patients across West Berkshire, an area extending from Newbury in the west to Henley-on-Thames in the east, and including Wokingham and parts of Hampshire to the south and parts of Oxfordshire to the north. The Trust is Reading's biggest employer.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

Our values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

West Berkshire community hospital

Benham Hill, London Road

Thatcham

RG18 3AS

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

West Berkshire community hospital

Benham Hill, London Road

Thatcham

RG18 3AS

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

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