Job summary
The Haematology Directorate is looking for an enthusiastic, experienced and motivated Operational Manager to join their leadership team on its journey to modernise and improve processes to deliver outstanding patient care. The service is fast-paced and encompasses a number of clinical areas, including Haemato-Oncology, Haemostasis and Thrombosis and Anticoagulation. It has also recently joined the Specialised Cancer Services Directorate to form a new Care Group (HaSC), with Operations Director Richard Maxted. With this change in the Senior Leadership team, now is a unique time to join the Directorate and help shape our ambitious vision for the future.
As the Operational Manager for Haematology, you will be responsible for providing leadership and management of all non-clinical services within the Haematology Directorate. You will ensure resources are available and deployed in the right place, at the right time to ensure delivery of activity and finance targets. You will also support the development, and implementation plans for service developments in line with Trust and Commissioner requirements.
The Haematology Directorate is currently engaged in several large improvement and modernisation projects which aim to improve patient experience and the delivery of clinical care - therefore it is an exciting time to join the service and provide leadership and drive innovation in a dynamic environment.
Main duties of the job
As the Haematology Operational Manager, you will provide supportive leadership to the Admin & Clerical team across the Directorate, ensuring staff feel valued and understand their contribution to the delivery of the patient centred services the Directorate provides.
You will work collaboratively with the Senior Leadership team to ensure resources are available and utilised effectively to provide high standards of service, teaching and research, in a patient-centred environment.
You will be responsible for attainment of financial, activity & waiting time targets. Close collaboration with Finance, HR, Information Services and other central departments will be critical to ensuring each service functions effectively in these key areas. Fostering effective working relationships with clinical teams and ensuring a multidisciplinary approach to service provision and planning will be critical.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
There are two Directorates within Haematology and Specialised Cancer Care Group (HaSC) - Haematology and Specialised Cancer Services.
In addition to outpatient services, within Haematology, there are inpatient services comprising of 3 wards, all based at the Royal Hallamshire Hospital, P3 and P4 and O1 with 47 beds dedicated to the management of haematology patients. These include 29 side rooms, 12 of which are HEPA filtered for all levels of Haematopoietic Stem Cell Transplantation and Leukemic induction therapy. There is a dedicated day-case facility, an Apheresis Unit (managed by the NHSBT) and the Centre for Haemophilia and Thrombosis. This provides an opportunity to support improvement and development across a wide range of services, including outpatient, inpatient and day case. Haematology is also an exciting Clinical Directorate where innovative treatments are provided to the surrounding population, as well as from across the UK.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
Essential
- A degree (or equivalent qualification) in a business or management subject or equivalent experience.
- Evidence of ongoing professional development
- A post-graduate qualification in a business or management subject or equivalent experience.
Experience
Essential
- Extensive managerial experience in an acute hospital based clinical service.
- Experience of managing an acute medical or clinical service to deliver 18 week and cancer activity targets.
- Staff management experience, including the setting of objectives, appraisal, recruitment and disciplinary issues.
- Experience of leading and delivering service improvement or modernisation initiatives.
- Experience of managing, monitoring and controlling budgets.
- Experience of building effective working relationships with both immediate management and wider clinical teams.
- Ability to negotiate and influence staff at all levels of seniority.
- Ability to access, analyse and translate to clinical teams, complex data and information, to facilitate service improvement.
Desirable
- Experience of capacity planning in a Clinical Directorate.
- Experience of cancer tracking and cancer tracking processes
- Experience of the development of business cases / proposals for investment.
- Experience of contributing to the development and implementation of strategic service plans.
Skills and Knowledge
Essential
- Excellent written and verbal communication skills
- Demonstrable leadership skills and the ability to motivate others and demonstrate honesty, integrity, fairness and tenacity.
- A detailed understanding of clinical and corporate governance and confidentiality
- A detailed knowledge of NHS waiting time targets for clinical services
- Ability to develop clinical capacity plans
- Evidence of report writing and presentation skills
- An awareness of the political environment in which operating
Personal Qualities
Essential
- A clear understanding of their personal value set including honesty and integrity, accountability, respect and efficiency.
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption.
- A flexible approach to work.
- Demonstrable self-awareness, an understanding of impact on others and an ability to manage self and maintain professional conduct in difficult and challenging situations.
- Enthusiasm and ability to seek out and resolve problems in order to improve patient care including an appetite to challenge the status quo. Ability to cope with working in a changing and uncertain environment.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Desirable
- An ability and interest in coaching staff to improve performance.
Person Specification
Education and Qualifications
Essential
- A degree (or equivalent qualification) in a business or management subject or equivalent experience.
- Evidence of ongoing professional development
- A post-graduate qualification in a business or management subject or equivalent experience.
Experience
Essential
- Extensive managerial experience in an acute hospital based clinical service.
- Experience of managing an acute medical or clinical service to deliver 18 week and cancer activity targets.
- Staff management experience, including the setting of objectives, appraisal, recruitment and disciplinary issues.
- Experience of leading and delivering service improvement or modernisation initiatives.
- Experience of managing, monitoring and controlling budgets.
- Experience of building effective working relationships with both immediate management and wider clinical teams.
- Ability to negotiate and influence staff at all levels of seniority.
- Ability to access, analyse and translate to clinical teams, complex data and information, to facilitate service improvement.
Desirable
- Experience of capacity planning in a Clinical Directorate.
- Experience of cancer tracking and cancer tracking processes
- Experience of the development of business cases / proposals for investment.
- Experience of contributing to the development and implementation of strategic service plans.
Skills and Knowledge
Essential
- Excellent written and verbal communication skills
- Demonstrable leadership skills and the ability to motivate others and demonstrate honesty, integrity, fairness and tenacity.
- A detailed understanding of clinical and corporate governance and confidentiality
- A detailed knowledge of NHS waiting time targets for clinical services
- Ability to develop clinical capacity plans
- Evidence of report writing and presentation skills
- An awareness of the political environment in which operating
Personal Qualities
Essential
- A clear understanding of their personal value set including honesty and integrity, accountability, respect and efficiency.
- Excellent organisational skills and an ability to prioritise an unpredictable workload with frequent disruption.
- A flexible approach to work.
- Demonstrable self-awareness, an understanding of impact on others and an ability to manage self and maintain professional conduct in difficult and challenging situations.
- Enthusiasm and ability to seek out and resolve problems in order to improve patient care including an appetite to challenge the status quo. Ability to cope with working in a changing and uncertain environment.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Desirable
- An ability and interest in coaching staff to improve performance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
