Sheffield Teaching Hospitals NHS Foundation Trust

Clinical Support Worker

The closing date is 21 September 2025

Job summary

To provide and maintain high quality effective continence re-assessments to houseboundpatients or clinic patients who require continence management products, working undersupervision of the continence nurses within the Continence Advisory Service.

To deliver high quality, evidence-based care for patients with or at risk of compromisedcontinence in their own home of within a clinic setting. To support other services to delivercontinence support as part of a holistic approach to the health and wellbeing of the peoplewe care for.

For those staff already employed by the Trust as a band 3 Clinical Support Worker, you should instead apply through the Clinical Support Worker transfer process via your line manager.

Main duties of the job

Under the direction of the continence nurses undertake continence product reassessments for housebound and clinic patients reflecting the needs of individuals.

Have a good working knowledge of continence products that are available to help maintain a patients continence requirement.

In line with training and achieved competence, carry out clinical procedures as directed and required: for example pre and post void bladder scan.

To achieve and maintain clinical competences relevant to your role and area, undertaking training as appropriate and agreed by the operational lead to develop performance and support safe practice.

To acknowledge limitations of own competence and not undertake work outside the scope of your role.

To ensure effective communications with patients, carers and all other health and all other health and social care professionals regarding all aspects of patient care, ensuring all issues are reported promptly.

Maintain confidentiality and information security in accordance with department, Trust and national policies/guidelines, reporting any breaches to senior colleagues.

Be responsible for the quality of data you record, ensuring any data is accurate, kept up to date and stored appropriately.

Develop and maintain effective appropriate communications systems. o Work in partnership with other members of Sheffield Teaching Hospitals NHS Trust and with statutory and voluntary agencies.

About us

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

STHFT operates with a budget of £1.2bn, has a workforce of over 18,500 employees, covers five hospital sites, provides care from over forty community settings, and has an excellent reputation for research.

As an organisation we value and respect our staff and the community we serve. We provide excellent staff benefits; this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.

Details

Date posted

08 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum pro rata for part time staff

Contract

Permanent

Working pattern

Part-time

Reference number

190-0826-CSW

Job locations

Manor Clinic

18 Ridgeway Road

Sheffield

S12 2ST


Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Due to the requirement to undertake visits city wide, the post holder is required to be a car driver with a valid driving licence. Please ensure you confirm you have a valid driving licence in your application.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Due to the requirement to undertake visits city wide, the post holder is required to be a car driver with a valid driving licence. Please ensure you confirm you have a valid driving licence in your application.

Person Specification

Qualifications

Essential

  • GCSE English and Maths at grade D/3 or above (or relevant equivalent qualification or level of ability which would include Functional Skills Level 1)
  • Level 3 Apprenticeship (or equivalent qualification) in Health Care or health related subject OR successful completion of or willingness to complete the Trust's required Clinical support Worker training and competency package.
  • Due to the requirement to undertake visits the post holder is required to have a valid UK driving licence with access to a vehicle or other form of transport for work purposes.

Experience

Essential

  • Experience of working in healthcare setting as a clinical support worker/health care assistant or similar
  • Experience of multi-professional and team working
  • Experience of working within the speciality or relevant equivalent knowledge

Skills

Essential

  • Ability to communicate effectively with both patients and colleagues including the ability to discuss sensitive issues, demonstrating tact and diplomacy
  • Demonstrates insight and an understanding into the role applied for in delivering cate to meet the patients need
  • Demonstrate good organisational skills and an ability to organise oneself
  • Ability to problem solve using initiative and own judgement to resolve issues
  • IT literate and comfortable and confident with the use of computer systems

Desirable

  • Successfully achieved competence in (or be working towards) and able to perform a core range of clinical duties.

Values and Behaviours

Essential

  • Patient first - committed to providing the highest levels of patient / clinical care, able to effectively and appropriately escalate concerns to reduce risk / promote patient safety and understand when to do so.
  • Respectful - shows respect, courtesy and professionalism in all contacts, demonstrates behaviours which are caring and compassionate, understanding and non-judgemental of individuals circumstances and or beliefs.
  • Ownership - have a 'can Do' attitude, on-going commitment to personal development and improvement, aware of their limitations/professional boundaries and knows when to seek advice and support from more senior colleagues
  • Unity - ability to work as part of a team and independently with minimum supervision
  • Delivery - methodical and accurate with attention to details, ability to work under pressure, have a flexible approach to working hours or meet the needs of the service, resilient and able to deal with distressing or emotional circumstances.
Person Specification

Qualifications

Essential

  • GCSE English and Maths at grade D/3 or above (or relevant equivalent qualification or level of ability which would include Functional Skills Level 1)
  • Level 3 Apprenticeship (or equivalent qualification) in Health Care or health related subject OR successful completion of or willingness to complete the Trust's required Clinical support Worker training and competency package.
  • Due to the requirement to undertake visits the post holder is required to have a valid UK driving licence with access to a vehicle or other form of transport for work purposes.

Experience

Essential

  • Experience of working in healthcare setting as a clinical support worker/health care assistant or similar
  • Experience of multi-professional and team working
  • Experience of working within the speciality or relevant equivalent knowledge

Skills

Essential

  • Ability to communicate effectively with both patients and colleagues including the ability to discuss sensitive issues, demonstrating tact and diplomacy
  • Demonstrates insight and an understanding into the role applied for in delivering cate to meet the patients need
  • Demonstrate good organisational skills and an ability to organise oneself
  • Ability to problem solve using initiative and own judgement to resolve issues
  • IT literate and comfortable and confident with the use of computer systems

Desirable

  • Successfully achieved competence in (or be working towards) and able to perform a core range of clinical duties.

Values and Behaviours

Essential

  • Patient first - committed to providing the highest levels of patient / clinical care, able to effectively and appropriately escalate concerns to reduce risk / promote patient safety and understand when to do so.
  • Respectful - shows respect, courtesy and professionalism in all contacts, demonstrates behaviours which are caring and compassionate, understanding and non-judgemental of individuals circumstances and or beliefs.
  • Ownership - have a 'can Do' attitude, on-going commitment to personal development and improvement, aware of their limitations/professional boundaries and knows when to seek advice and support from more senior colleagues
  • Unity - ability to work as part of a team and independently with minimum supervision
  • Delivery - methodical and accurate with attention to details, ability to work under pressure, have a flexible approach to working hours or meet the needs of the service, resilient and able to deal with distressing or emotional circumstances.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Manor Clinic

18 Ridgeway Road

Sheffield

S12 2ST


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Manor Clinic

18 Ridgeway Road

Sheffield

S12 2ST


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Nurse Lead

Susan Mohammed

susan.mohammed@nhs.net

01142713428

Details

Date posted

08 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum pro rata for part time staff

Contract

Permanent

Working pattern

Part-time

Reference number

190-0826-CSW

Job locations

Manor Clinic

18 Ridgeway Road

Sheffield

S12 2ST


Supporting documents

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