Sheffield Teaching Hospitals NHS Foundation Trust

Admin/Clerical support to Nursing Management

The closing date is 31 August 2025

Job summary

An exciting opportunity has arisen for a motivated and enthusiastic individual to join our team as Admin/Clerical Support to Nursing Management at the Princess Royal Spinal Cord Injuries Centre (SCIC), based at Sheffield Teaching Hospitals.

You will be working at the heart of one of the UK's leading specialist spinal injury centres, providing comprehensive and confidential administrative support to the Matron and Ward Managers. This is a unique and rewarding opportunity to play a vital role in supporting the delivery of high-quality care in a complex, fast-paced environment.

You will act as the first point of contact for queries directed to the nursing management team, coordinating responses and ensuring enquiries are dealt with professionally and efficiently. Key responsibilities include managing diaries, coordinating meetings, preparing agendas and minutes, maintaining accurate staff records, and supporting departmental processes such as complaints, training, sickness, and health and safety compliance.

We are looking for someone who:

  • Has excellent organisational, time management and communication skill
  • Works well independently and as part of a team
  • Is proactive and adaptable with a high level of accuracy and attention to detail

In this role, you'll be part of a supportive and committed team that values compassion, professionalism, and continuous improvement. Flexible working patterns within core hours may be considered to support work-life balance.

Main duties of the job

  • Provide comprehensive secretarial and diary management support to the Matron and senior nursing team, including preparation of high-quality correspondence, reports, agendas, and minutes.
  • Organise and coordinate meetings, interviews and appointments, ensuring venues, materials and attendance are arranged
  • Maintain and update electronic systems and databases, including ESR, e-rostering, training compliance, revalidation, sickness/absence records, and appraisal data
  • Monitor and support HR processes such as sickness management, OH referrals, maternity, retirement and termination forms
  • Handle internal and external communications including post, email and telephone enquiries, filtering and redirecting appropriately while maintaining confidentiality
  • Support clinical governance by keeping noticeboards and patient information leaflets up to date, assisting with PGDs, and coordinating minor works
  • Generate reports and collate data using PALMS, spreadsheets and Trust systems to support decision-making and service delivery.
  • Contribute to service improvement, attend team meetings, and engage in ongoing personal and professional development.

About us

Working for Sheffield Teaching Hospitals NHS Foundation Trust (STHFT) offers an exciting opportunity to be part of one of the largest and most respected NHS providers in the country. Operating with a budget of £1.2 billion, STHFT employs over 18,500 staff, delivers care across five hospital sites, and works within more than 40 community settings. The Trust is internationally recognised for its clinical excellence, cutting-edge research, and strong commitment to innovation in patient care.

At STHFT, we pride ourselves on creating a workplace where everyone feels valued, respected, and supported. Our culture is rooted in compassion and professionalism, and we strive to make a meaningful difference in the lives of our patients and the communities we serve. Whether you're clinical or non-clinical, you'll be part of a dedicated team working collaboratively to deliver high standards of care.

We offer a range of staff benefits including access to professional development opportunities, flexible working options, wellbeing support, and initiatives that help staff maintain a healthy work-life balance. We recognise that our people are our greatest asset and are committed to investing in their growth, welfare, and career satisfaction.

Joining Sheffield Teaching Hospitals means being part of an organisation where talent is nurtured, diversity is celebrated, and your contributions help shape the future of healthcare in Sheffield and beyond.

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/ pro rata for part time staff

Contract

Permanent

Working pattern

Full-time

Reference number

190-0711-DIR-S

Job locations

Northern General

Herries Road

Sheffield

S5 7AU


Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

  • GCSE level A to C in English or Equivalent Experience
  • OCR Stage II Word Processing or equivalent experience
  • Secretarial qualification

Desirable

  • NVQ in Administration and Clerical

Special Skills/Aptitudes

Essential

  • Excellent interpersonal, communication and team working skills
  • Good understanding of confidentiality issues
  • Ability to produce high quality documents
  • Good organisational skills including prioritising
  • Calm approach to changing work situations
  • Decision making skills

Experience

Essential

  • Secretarial experience or equivalent including using Microsoft Word, Excel, email and internet
  • Administrative experience i.e filing, using databases
  • Experience of working in an outpatient and hospital setting
  • Experience of using an EPR system to create/monitor and amend clinical activity
  • Experience of managing invoices
  • NHS experience

Desirable

  • Audio typing
  • Audit

Further Training

Desirable

  • Experience using E eRostering

Other Factors

Essential

  • Flexible and reliable approach to working practice
  • Positive attitude to tasks and teamwork
  • Ability to work across sites
  • Ability to work a flexible work pattern across the week
Person Specification

Qualifications

Essential

  • GCSE level A to C in English or Equivalent Experience
  • OCR Stage II Word Processing or equivalent experience
  • Secretarial qualification

Desirable

  • NVQ in Administration and Clerical

Special Skills/Aptitudes

Essential

  • Excellent interpersonal, communication and team working skills
  • Good understanding of confidentiality issues
  • Ability to produce high quality documents
  • Good organisational skills including prioritising
  • Calm approach to changing work situations
  • Decision making skills

Experience

Essential

  • Secretarial experience or equivalent including using Microsoft Word, Excel, email and internet
  • Administrative experience i.e filing, using databases
  • Experience of working in an outpatient and hospital setting
  • Experience of using an EPR system to create/monitor and amend clinical activity
  • Experience of managing invoices
  • NHS experience

Desirable

  • Audio typing
  • Audit

Further Training

Desirable

  • Experience using E eRostering

Other Factors

Essential

  • Flexible and reliable approach to working practice
  • Positive attitude to tasks and teamwork
  • Ability to work across sites
  • Ability to work a flexible work pattern across the week

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General

Herries Road

Sheffield

S5 7AU


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General

Herries Road

Sheffield

S5 7AU


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Manager

Glenn Carlin

glenn.carlin@nhs.net

01142266417

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/ pro rata for part time staff

Contract

Permanent

Working pattern

Full-time

Reference number

190-0711-DIR-S

Job locations

Northern General

Herries Road

Sheffield

S5 7AU


Supporting documents

Privacy notice

Sheffield Teaching Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)