Job summary
To provide a comprehensive secretarial/administrative service to the UGI/HPB team.
To optimise and streamline existing secretarial processes used within the UGI/HPB dietetic team.
To provide admin support to the dietetic UGI/HPB team outpatient clinics.
Liaise with patients regarding nutritional supplement preferences.
To be an effective team member and provide assistance to the staff in the Dietetic Service.
Main duties of the job
The admin assistant will support the dietitians in providing a service to patients within the UGI/HPB team by undertaking the following:
- Dietetic Outpatient Clinics
- Administration : including but not limited to:
4.3 Clinical Practice
4.4 Information Technology
4.5 Communication
4.6 Personal and Professional Development
- Participate in the Trusts appraisal system
- Undertake mandatory training
4.8 Stock Control
4.9 Risk Management
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Education and Qualifications
Essential
- Educated to GCSE level or equivalent qualifications or equivalent experience (A-C / 4-9) in English & Maths
- NVQ in Administration Level II or equivalent qualifications or equivalent experience
Desirable
- European Computer Driving Licence or equivalent qualifications or equivalent experience
- RSA Typing or OCR Word Processing Level II qualification or equivalent qualifications or equivalent experience
Experience
Essential
- Relevant experience in a clinical administrative role
- Good working knowledge of Windows based packages
- Good knowledge of email system
- Experience of utilisation of available technology and applying it in the workplace
- Experience of managing telephone enquiries in a supportive and professional manner
Desirable
- Medical terminology
- Evidence of working with data bases
- Use of clinical patient information systems such as Lorenzo, Systmone
- Development of standard operating procedures and their application in the workplace
Skills and Knowledge
Essential
- Excellent keyboard skills
- Effective organisational skills with the ability to prioritise own workload / work to deadlines
- Ability to work on own initiative and prioritise workload
- Able to manage frequently changing priorities and deal with interruptions
- Effective communication, interpersonal / team working skills
- Understand and accept the need to maintain confidentiality
Desirable
- Ability to take minutes for meetings
Personal Qualities
Essential
- Committed to engage in CPD and department appraisal system
- Willing to undergo further training as necessary
- Professional approach to work
- Able to follow procedures for infection control and own safety and identify risks for others
- Be positive and pro-active
- Have a flexible approach to working practices
- Be able to work as part of a team as well as autonomously
Person Specification
Education and Qualifications
Essential
- Educated to GCSE level or equivalent qualifications or equivalent experience (A-C / 4-9) in English & Maths
- NVQ in Administration Level II or equivalent qualifications or equivalent experience
Desirable
- European Computer Driving Licence or equivalent qualifications or equivalent experience
- RSA Typing or OCR Word Processing Level II qualification or equivalent qualifications or equivalent experience
Experience
Essential
- Relevant experience in a clinical administrative role
- Good working knowledge of Windows based packages
- Good knowledge of email system
- Experience of utilisation of available technology and applying it in the workplace
- Experience of managing telephone enquiries in a supportive and professional manner
Desirable
- Medical terminology
- Evidence of working with data bases
- Use of clinical patient information systems such as Lorenzo, Systmone
- Development of standard operating procedures and their application in the workplace
Skills and Knowledge
Essential
- Excellent keyboard skills
- Effective organisational skills with the ability to prioritise own workload / work to deadlines
- Ability to work on own initiative and prioritise workload
- Able to manage frequently changing priorities and deal with interruptions
- Effective communication, interpersonal / team working skills
- Understand and accept the need to maintain confidentiality
Desirable
- Ability to take minutes for meetings
Personal Qualities
Essential
- Committed to engage in CPD and department appraisal system
- Willing to undergo further training as necessary
- Professional approach to work
- Able to follow procedures for infection control and own safety and identify risks for others
- Be positive and pro-active
- Have a flexible approach to working practices
- Be able to work as part of a team as well as autonomously
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
