Sheffield Teaching Hospitals NHS Foundation Trust

Clerical Officer (UK NEQAS IIA)

The closing date is 28 July 2025

Job summary

A vacancy has arisen for a self-motivated and enthusiastic individual to join this dynamic and internationally respected EQA programme based within the Sheffield Teaching Hospitals Foundation Trust.

The individual will be required to work with administrative staff and healthcare scientists in the area of Immunology, Immunochemistry & Allergy by delivering an efficient and responsive EQA service to UK and international clinical laboratories.

This is a non-patient facing role within UK NEQAS and Sheffield Teaching Hospitals NHS Foundation Trust that will ideally suit an individual looking to join an internationally respected team and be exposed to new and exciting developments.

Main duties of the job

The successful candidate will provide specific clerical, secretarial, business and administrative duties for the UK NEQAS Centre.

The main duties of the role are:

  • To provide an efficient and effective admin and clerical service to UK NEQAS IIA
  • To carry out routine duties relating to the office and laboratory and to provide and effective secretarial service to UK NEQAS IIA
  • To be a point of contact for all direct enquiries (including telephone enquiries), ensure these are acted upon appropriately.

The duties of this post are varied and interesting with the successful individual expected to use their own initiative and work without close supervision on occasions but still be able to work as part of a team.

About us

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Sheffield Teaching Hospitals NHS Foundation Trust operates with a budget of £1.2 bn, has a workforce of over 18,500 employees, covers five hospital sites, provides care from over forty community settings, and has an excellent reputation for research. As an organisation we value and respect our staff and the community we serve.

We provide excellent staff benefits; this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.

Details

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata for part time staff

Contract

Permanent

Working pattern

Full-time

Reference number

190-0617-DIR

Job locations

Northern General Hospital

Herries Road

Sheffield

S5 7AU


Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

  • GCSE Grade C (or equivalent qualification) in English Language and maths
  • NVQ/RSA or OCR at level 3, or relevant secretarial, admin and clerical experience that would equate to level 3

Desirable

  • Other typing / audio typing / IT qualification or equivalent experience

Experience

Essential

  • Relevant secretarial experience / experience in a secretarial or clerical role
  • Audio typing skills and experience
  • Knowledge and understanding of clerical procedures within a large organisation
  • Experience of Microsoft office packages especially Word and Excel
  • Computer literacy

Desirable

  • Use of databases and data input Reception work
  • Minute taking
  • Experience of ordering supplies and maintaining adequate stock levels within department
  • Experience of working in a customer services environment
  • Electronic diary management

Further Training

Essential

  • Willingness to partake in STH mandatory training

Desirable

  • Knowledge of ESR and PALMS

Special Skills/Aptitudes

Essential

  • Excellent organisational skills and the ability to prioritise effectively when working to tight deadlines
  • Good written and verbal communication skills including the ability to present information in a clear manner
  • The ability to work as part of a team
  • The ability to work independently with minimal supervision
  • Ability to acquire knowledge of Laboratory test repertoire
  • Be proactive, flexible and adaptable to change

Desirable

  • Knowledge of EQA
  • Knowledge of medical/laboratory terminology
  • Good telephone manner

Other Factors

Essential

  • The ability to handle confidential information in a discreet manner
  • Understanding of patient confidentiality
  • Commitment to role

Desirable

  • Committed to skills development
Person Specification

Qualifications

Essential

  • GCSE Grade C (or equivalent qualification) in English Language and maths
  • NVQ/RSA or OCR at level 3, or relevant secretarial, admin and clerical experience that would equate to level 3

Desirable

  • Other typing / audio typing / IT qualification or equivalent experience

Experience

Essential

  • Relevant secretarial experience / experience in a secretarial or clerical role
  • Audio typing skills and experience
  • Knowledge and understanding of clerical procedures within a large organisation
  • Experience of Microsoft office packages especially Word and Excel
  • Computer literacy

Desirable

  • Use of databases and data input Reception work
  • Minute taking
  • Experience of ordering supplies and maintaining adequate stock levels within department
  • Experience of working in a customer services environment
  • Electronic diary management

Further Training

Essential

  • Willingness to partake in STH mandatory training

Desirable

  • Knowledge of ESR and PALMS

Special Skills/Aptitudes

Essential

  • Excellent organisational skills and the ability to prioritise effectively when working to tight deadlines
  • Good written and verbal communication skills including the ability to present information in a clear manner
  • The ability to work as part of a team
  • The ability to work independently with minimal supervision
  • Ability to acquire knowledge of Laboratory test repertoire
  • Be proactive, flexible and adaptable to change

Desirable

  • Knowledge of EQA
  • Knowledge of medical/laboratory terminology
  • Good telephone manner

Other Factors

Essential

  • The ability to handle confidential information in a discreet manner
  • Understanding of patient confidentiality
  • Commitment to role

Desirable

  • Committed to skills development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Herries Road

Sheffield

S5 7AU


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Herries Road

Sheffield

S5 7AU


Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Centre Manager (UK NEQAS IIA)

Carol Stanley

operations@immqas.org.uk

01142714616

Details

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa/pro rata for part time staff

Contract

Permanent

Working pattern

Full-time

Reference number

190-0617-DIR

Job locations

Northern General Hospital

Herries Road

Sheffield

S5 7AU


Supporting documents

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