Job summary
This role is based on Ward Chesterman 3 at the Northern General Hospital.
The Ward Assistant will be expected to work as part of the ward team under the direction of the Nurse in Charge. They will facilitate the discharge of patients from the ward area in line with the Trust standards and policies.
The post holder will liaise and communicate effectively with relatives, community colleagues, other allied health professionals and medical/nursing staff.
Main duties of the job
Record information as required in various clinical documents such as Lorenzo, clinical notes e.g. admission information, discharge information.
Input onto information systems e.g. patient investigations and obtain results as appropriate.
Liaise with Nurse Coordinator on ward and members of MDT to facilitate safe and timely discharges.
Ensure that all patients and their relatives are aware of the expected date of discharge.
Ensure that extended delays are escalated to the Ward Sister/Charge Nurse for further action.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- GCSE Maths and English C/4 or equivalent qualification/experience
- NVQ Level 3 or equivalent in healthcare or admin related role
- RSA Level 2 or equivalent qualification/experience
Desirable
- Qualification in use of Microsoft Office e.g. word, excel
Experience
Essential
- Extensive working in an acute care environment
- Use of IT in the workplace
- Ward experience
- Administration experience
Desirable
- Knowledge of a patient admin system/databases
- Knowledge of discharge processes
- Use of Lorenzo, ICE information systems
Skills, Knowledge & Ability
Essential
- Excellent keyboard skills
- Excellent communication and interpersonal skills
- Ability to communicate with staff at all levels in an appropriate manner
- Excellent organisation/prioritising skills
- Team member
- Diplomacy, tact and persuasion skills
- Ability to use own initiative and problem solve
- Able to maintain confidentiality
Desirable
- Understanding of the needs of people in a clinical / care setting
- Health and safety awareness
- Awareness of Trust Policies and Procedures
- Able to influence senior staff
Other Requirements
Essential
- Willing to undertake further training
Personal Attributes
Essential
- Professional, sympathetic and empathetic
- Work well under pressure
Person Specification
Qualifications
Essential
- GCSE Maths and English C/4 or equivalent qualification/experience
- NVQ Level 3 or equivalent in healthcare or admin related role
- RSA Level 2 or equivalent qualification/experience
Desirable
- Qualification in use of Microsoft Office e.g. word, excel
Experience
Essential
- Extensive working in an acute care environment
- Use of IT in the workplace
- Ward experience
- Administration experience
Desirable
- Knowledge of a patient admin system/databases
- Knowledge of discharge processes
- Use of Lorenzo, ICE information systems
Skills, Knowledge & Ability
Essential
- Excellent keyboard skills
- Excellent communication and interpersonal skills
- Ability to communicate with staff at all levels in an appropriate manner
- Excellent organisation/prioritising skills
- Team member
- Diplomacy, tact and persuasion skills
- Ability to use own initiative and problem solve
- Able to maintain confidentiality
Desirable
- Understanding of the needs of people in a clinical / care setting
- Health and safety awareness
- Awareness of Trust Policies and Procedures
- Able to influence senior staff
Other Requirements
Essential
- Willing to undertake further training
Personal Attributes
Essential
- Professional, sympathetic and empathetic
- Work well under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
