Job summary
We are looking for an individual to join our team of Food Service Assistants, working in our food service areas catering for patients, staff and visitors.
The role includes food services for patients, in dining rooms and deli bars, cash handling using a till, simple food preparation and display and general cleaning duties.
The Catering Department utilises the expertise of the caterers and the clinical experience of the dietitians to ensure that patients receive high quality, appropriate and nutritionally adequate food. The Department is also responsible for the food service to staff and visitors through its outlets in dining rooms, vending machines and delicatessen bars.
The Catering Department provides training and advice in food hygiene and food service matters to other health professionals within the Trust.
This post is based at Northern General Hospital, although working across sites may be required.
Main duties of the job
- Assist with the collection of meal insulated trolleys from drop off points in the hospital and the delivery to wards and regeneration zones as required.
- Check meal deliveries to ensure correct meal requirements, quantity and quality, including labels. Take action as required in the case of any discrepancies against the ward order.
- Load meals into regen ovens in line with departmental procedures.
- Record all food and food storage temperatures in accordance with departmental requirements (not limited to but including goods received, cooked temperatures, fridge and freezer temperatures).
- Preparation and setting up of all serveries including laying out correct portioning equipment.
- Service of meals to customers including correct portioning and attention to excellent presentation of food.
- Clear down trays, trolleys, crockery and associated food service equipment from food service areas, meeting rooms etc.
- Use of cash registers within the Department, cash up and banking of takings in accordance with Departmental procedures ensuring the strictest security of stock.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Experience
Essential
- Experience in catering/food services including:- oHealth & Safety. oDifferent food service systems. oCash handling.
- Knowledge of allergens
Desirable
- Working in a Catering organisation/operation
- Customer service
- Supervision of staff
- Function working
Education and Qualifications
Essential
- GCSE English and Maths Grade 9 - 4 or equivalent qualification/experience.
Desirable
- Level 2 Food Hygiene Certificate or equivalent qualification/experience.
- Level 2 Health and Safety Certificate or equivalent qualification/experience.
Skills and Knowledge
Essential
- Health & Safety knowledge including manual handling techniques, fire safety
Desirable
- Training on Equality and Diversity
- NVQ Level 1 -Multi-skilled Food Service
Personal Qualities
Essential
- Ability to communicate with a range of groups i.e. multi-cultural patients, visitors, and staff.
- Basic computer skills.
- Ability to create and maintain good working relationships with individuals or teams.
- Understanding of the reasons for and ability to maintain confidentiality at all times.
Desirable
- Experience of working in a large team.
Person Specification
Experience
Essential
- Experience in catering/food services including:- oHealth & Safety. oDifferent food service systems. oCash handling.
- Knowledge of allergens
Desirable
- Working in a Catering organisation/operation
- Customer service
- Supervision of staff
- Function working
Education and Qualifications
Essential
- GCSE English and Maths Grade 9 - 4 or equivalent qualification/experience.
Desirable
- Level 2 Food Hygiene Certificate or equivalent qualification/experience.
- Level 2 Health and Safety Certificate or equivalent qualification/experience.
Skills and Knowledge
Essential
- Health & Safety knowledge including manual handling techniques, fire safety
Desirable
- Training on Equality and Diversity
- NVQ Level 1 -Multi-skilled Food Service
Personal Qualities
Essential
- Ability to communicate with a range of groups i.e. multi-cultural patients, visitors, and staff.
- Basic computer skills.
- Ability to create and maintain good working relationships with individuals or teams.
- Understanding of the reasons for and ability to maintain confidentiality at all times.
Desirable
- Experience of working in a large team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
