Job summary
An exciting opportunity has arisen within Sexual Health Sheffield for a Reception Coordinator to join our friendly and dynamic team and help to provide a high quality and efficient admin service.
You will be joining a supportive and well-established team, with opportunities for learning and development within the role.
You must have excellent people management, organisational and communication skills and enjoy working within a team.
It is essential that you are highly motivated and adaptable, with the ability to work under your own initiative and with minimal supervision. The role helps connect the clinical and administrative teams together, so a positive outlook and the ability to develop a good relationship with a variety of people is crucial to the role.
Main duties of the job
To lead and manage the clerical and reception service within the Department of Sexual Health Sheffield, ensuring that high standards are achieved.
The post holder will be required to be flexible to meet the needs of the service. This may include extended working days and possibly working on alternate sites across Sexual Health Sheffield.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- A good standard of education including minimum GCSE Grade C and above in English and Maths (or equivalent experience)
- Administration NVQ 3 or equivalent administration experience
Desirable
- NVQ Level 2 Administration or Customer Care/ IT or ECDL
Experience
Essential
- Experience in an administration role
- Experience of coordinating and prioritising own workload including the ability to meet deadlines with minimal management and supervision
- Experience of supervising others
- Dealing with the general public
- Experience of working in a diverse environment
- Proven evidence of verbal and written communication skills
Desirable
- Experience of working in a hospital setting
- Medical records experience
- Experience of working within multidisciplinary teams
Further Training
Essential
- Knowledge of electronic patient administration systems (i.e SystemOne, Lorenzo, Inform)
- Customer care training
- Knowledge of Microsoft Office Packages
Special Skills/Aptitudes
Essential
- Methodical approach and excellent attention for detail
- Ability to promote team work as well as encourage individual development
- Good interpersonal skills and communication skills
Desirable
- Understanding of medical terminology
Other Factors
Essential
- A passion for promoting the Trust's PROUD values
- Flexible approach to work including hours and location
- Demonstrate an understanding of confidentiality
Person Specification
Qualifications
Essential
- A good standard of education including minimum GCSE Grade C and above in English and Maths (or equivalent experience)
- Administration NVQ 3 or equivalent administration experience
Desirable
- NVQ Level 2 Administration or Customer Care/ IT or ECDL
Experience
Essential
- Experience in an administration role
- Experience of coordinating and prioritising own workload including the ability to meet deadlines with minimal management and supervision
- Experience of supervising others
- Dealing with the general public
- Experience of working in a diverse environment
- Proven evidence of verbal and written communication skills
Desirable
- Experience of working in a hospital setting
- Medical records experience
- Experience of working within multidisciplinary teams
Further Training
Essential
- Knowledge of electronic patient administration systems (i.e SystemOne, Lorenzo, Inform)
- Customer care training
- Knowledge of Microsoft Office Packages
Special Skills/Aptitudes
Essential
- Methodical approach and excellent attention for detail
- Ability to promote team work as well as encourage individual development
- Good interpersonal skills and communication skills
Desirable
- Understanding of medical terminology
Other Factors
Essential
- A passion for promoting the Trust's PROUD values
- Flexible approach to work including hours and location
- Demonstrate an understanding of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
