Job summary
We are seeking an enthusiastic and dynamic team player with proven admin skills. You need to be flexible and reliable to provide efficient and effective Admin duties supporting the Multi-disciplinary team in Acute and Emergency Medicine.
We are seeking an individual with excellent communication skills and a professional, tactful and diplomatic approach to work within this busy department.
This is a demanding but interesting and varied role. The successful candidate must possess the ability to work as part of a team and the initiative to work unsupervised when necessary.
An understanding of confidentiality is essential as well as a commitment to delivering excellent customer service.
You must be educated to a GCSE standard (or equivalent) and have experience working in an admin environment. Previous hospital experience including knowledge of Lorenzo would be desirable Good communication skills and excellent keyboard skills are also essential. Full training for this post will be provided.
Main duties of the job
JOB PURPOSE
- To support the nursing team on AMU in the provision of a comprehensive administration service.
- Contributing to a rota providing 12 hour x 7 day cover per week.
- Maintain the Patient Administration System, and provide admin support to the wards, nursing staff and service managers.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes a firm commitment to professional development of it's staff together with the provision of an excellent health and well-being support service.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or above in English and Maths or relevant experience.
- Computer literacy with accurate keyboard skills
- NVQ III in Business Administration. Or Administration qualification or significant previous administrative experience
Desirable
- Customer care training
- ECDL
- Understanding of data processing and analysis
Experience
Essential
- Relevant experience of working in a clerical role/ emergency department setting.
- Experience of dealing with the general public.
- Experience of working in a clinical setting involving multi-disciplinary teams.
- Experience of working in a NHS Acute hospital
- Working within a secure and confidential environment.
- Ability to prioritise own workload
- Experience of training others
- A good knowledge of medical terminology
- Knowledge of Patient Centre
- Proven track record demonstrating excellent customer service skills.
- Ability to manipulate data into usable outputs.
Desirable
- Administration experience
Further Training
Essential
- MS Office Packages or demonstrable experience
Desirable
- Commitment to continuing professional and personal development.
Person Specification
Qualifications
Essential
- Educated to GCSE grade C or above in English and Maths or relevant experience.
- Computer literacy with accurate keyboard skills
- NVQ III in Business Administration. Or Administration qualification or significant previous administrative experience
Desirable
- Customer care training
- ECDL
- Understanding of data processing and analysis
Experience
Essential
- Relevant experience of working in a clerical role/ emergency department setting.
- Experience of dealing with the general public.
- Experience of working in a clinical setting involving multi-disciplinary teams.
- Experience of working in a NHS Acute hospital
- Working within a secure and confidential environment.
- Ability to prioritise own workload
- Experience of training others
- A good knowledge of medical terminology
- Knowledge of Patient Centre
- Proven track record demonstrating excellent customer service skills.
- Ability to manipulate data into usable outputs.
Desirable
- Administration experience
Further Training
Essential
- MS Office Packages or demonstrable experience
Desirable
- Commitment to continuing professional and personal development.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
