Job summary
This post provides and exciting opportunity to join an enthusiastic team within one of the largest NHS Foundation Trusts in the country. You will work as part of a team working collaboratively both within the Directorate but also across the wider Trust using your skills to support clinical information systems in use within Laboratory Medicine.
The post is critical in the support, maintenance and development of the clinical systems and hardware required by the end users.
You will be a highly motivated individual with an investigative, inquisitive mind and attention to detail.
You will have excellent communication and interpersonal skills and should be able to demonstrate good organisational skills as well as the ability to work systematically through problems.
Though not essential you will ideally have some experience of working in an NHS laboratory setting or working in an IT-related support role within the wider NHS. An understanding of Laboratory Information Systems and other systems in use across the NHS is preferable.
Above all you will be committed to your own development and show a willingness to learn new skills and develop your own knowledge.
Main duties of the job
The STH Pathology Service relies on IM&T to support its operational needs.
The post holder will work as part of the Laboratory Medicine Core IT team providing technical support to directorate staff, working to standard operating procedures.
Incident management for Directorate IT systems.
To assist in the maintenance of Laboratory Medicine IT and data transfer systems, both for in-house developed software and externally procured software.
Provide support for Directorate IT projects.
Provide first line support to external users related to connectivity and access to Laboratory results, both within the Trust and to external customers.
To enable, promote and support the effective use of data, information, knowledge and technology to support and improve health and health care delivery.
About us
Sheffield Teaching Hospital NHS Foundation Trust operates with a budget of £1.2 bn, has a workforce of over 18,000 employees, covers 5 hospital sites, provides care from over 40 community settings and has an excellent reputation for research.
As an organisation we value and respect our staff and the community we serve. We provide excellent staff benefits, this includes commitment to professional development but also many initiatives to support employees in balancing their personal and professional lives.
The role can support hybrid working and the Trust considers all flexible working requests in line with the needs to the service.
Sheffield Teaching Hospitals NHS Foundation Trust is one of five Trusts involved in the formation of the South Yorkshire and Bassetlaw (SYB) Pathology Network. The aim of the Network is to deliver a Pathology Service that provides all SYB patients and clinicians with equitable access to high-quality, innovative laboratory medicine solutions that will ensure the best clinical outcomes for patients. A collaborative Network will also provide rewarding job and career opportunities for all staff. An Outline Business Case, which described the Target Operating Model for the future Network, has been agreed between Partner Trusts. The proposed Target Operating Model will ultimately lead to the consolidation of services across SYB. As work progresses to establish the Network, staff will be consulted about proposals that may involve them.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Person Specification
Qualifications
Essential
- GCSE English and Mathematics Grade A-C (or Equivalent).
- Level 4 qualification or equivalent in an IT or science related field or relevant experience.
Desirable
- Qualification in advanced IT Use.
- Project Management Qualification.
- Additional software training.
Experience
Essential
- Highly competent in the full suite of Microsoft Office Packages.
- Knowledge of computer hardware/software gained through study or practical experience.
- Investigative and analytical reporting skills.
- Understanding of the principles of information governance.
Desirable
- Experience of project administration.
- Familiar with Project Management methodologies.
- Experience of working in an IT support role.
- Experience of working in an NHS Laboratory setting.
- Knowledge of pathology IT systems.
- Customer service experience.
Skills
Essential
- Problem solving skills and techniques.
- Strong communication skills especially of complex technical information to non-technical staff.
- Ability to communicate clearly, in writing and orally, to all levels of staff.
- Ability to work systematically and thoroughly and as part of a team and independently.
- Good organisational skills.
- Excellent time management skills.
- Calm under pressure.
- Ability to work accurately under pressure.
- Committed to own personal development showing willingness to learn new skills and develop own knowledge.
Desirable
- Familiar with software development methodologies and testing.
Personal Qualities
Essential
- Flexible and innovative.
- Ability to adapt to changing needs of the service.
- Frequent prolonged concentration.
Person Specification
Qualifications
Essential
- GCSE English and Mathematics Grade A-C (or Equivalent).
- Level 4 qualification or equivalent in an IT or science related field or relevant experience.
Desirable
- Qualification in advanced IT Use.
- Project Management Qualification.
- Additional software training.
Experience
Essential
- Highly competent in the full suite of Microsoft Office Packages.
- Knowledge of computer hardware/software gained through study or practical experience.
- Investigative and analytical reporting skills.
- Understanding of the principles of information governance.
Desirable
- Experience of project administration.
- Familiar with Project Management methodologies.
- Experience of working in an IT support role.
- Experience of working in an NHS Laboratory setting.
- Knowledge of pathology IT systems.
- Customer service experience.
Skills
Essential
- Problem solving skills and techniques.
- Strong communication skills especially of complex technical information to non-technical staff.
- Ability to communicate clearly, in writing and orally, to all levels of staff.
- Ability to work systematically and thoroughly and as part of a team and independently.
- Good organisational skills.
- Excellent time management skills.
- Calm under pressure.
- Ability to work accurately under pressure.
- Committed to own personal development showing willingness to learn new skills and develop own knowledge.
Desirable
- Familiar with software development methodologies and testing.
Personal Qualities
Essential
- Flexible and innovative.
- Ability to adapt to changing needs of the service.
- Frequent prolonged concentration.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
