Job summary
Jessop Fertility offers a unique and dedicated service to couples who are experiencing fertility problems. Located in the Jessop Wing, Sheffield, Jessop Fertility is one of the UK's leading assisted conception centres. Our service is led by highly experienced NHS consultants who are experts in the field of infertility and reproductive surgery to ensure that you receive an exceptional service with continuity of care. We offer the very latest assisted conception techniques, and our laboratories are equipped with the most advanced technology available. Jessop Fertility is part of Sheffield Teaching Hospitals NHS Foundation Trust and works within its clinical governance. We are licensed by the Human Fertilisation and Embryology Authority (HFEA).
Main duties of the job
1. Undertake administration functions for the department, such as e-mail, post, telephone calls, messages, photocopying and scanning.
2. Undertake accurate recording / inputting and amending of data within patient notes and Trust information systems, including input of data to HFEA regulatory body within set timeframes.
3. Booking and rescheduling patient appointments.
4. Work collaboratively with the wider departmental team to ensure a consistent and effective Patient First service.
5. Assist and support in the development and improvement of the service by sharing discussing and implementing new ideas and ways of working with colleagues and Directorate staff.
6. Complete all mandatory training required by the Trust and actively participate in personal development.
7. Adhere to all Trust and Departmental Policies and Procedures. Work effectively as a team member working to the units protocols and policies in line with the Trust and HFEA Code of Practice.
8. Assist with the archiving of patient notes in line with HFEA regulations.
9. Taking and processing of payments for self-funding patients.
10. Liaise with internal and external departments/persons to arrange interpreters for clinics or other activities.
11. To maintain the highest standard of confidentiality in line with the Trust policies and procedures practices for safeguarding medical information and the HFEA code of practice for safeguarding patient identity and medical information.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
The Assisted Conception Unit works to a shift pattern on a rota published at least 8 weeks in advance, including Saturdays & bank holidays.
x 7.5 hour shifts per week on a rota of which:
- 1 x shift will be a late shift of 09:00 - 17:00 on a Wednesday
- 1 x shift will be a late shift of 09:00 - 17:00 on a Thursday
- 1 x shift will be a late shift of 09:00 - 17:00 on a Friday
- 1 x shift will be either 07:30-15:30 or 09:00-17:00 Monday or Tuesday depending on staffing & availability
- 1 x 7.5 hour Saturday shift per month with a day off in the same week preceding
and an additional and 30 minutes on 3 of the other 4 shifts in the preceding week to make it 37.5 hours.
We are looking for exceptional individuals with excellent interpersonal skills, good organisational skills and a real passion for delivering a high quality patient experience and those looking to develop and progress in the NHS. You will need to be a confident and professional communicator with patients and Trust colleagues by telephone and have and good aptitude for using a variety of IT systems.
Job description
Job responsibilities
The Assisted Conception Unit works to a shift pattern on a rota published at least 8 weeks in advance, including Saturdays & bank holidays.
x 7.5 hour shifts per week on a rota of which:
- 1 x shift will be a late shift of 09:00 - 17:00 on a Wednesday
- 1 x shift will be a late shift of 09:00 - 17:00 on a Thursday
- 1 x shift will be a late shift of 09:00 - 17:00 on a Friday
- 1 x shift will be either 07:30-15:30 or 09:00-17:00 Monday or Tuesday depending on staffing & availability
- 1 x 7.5 hour Saturday shift per month with a day off in the same week preceding
and an additional and 30 minutes on 3 of the other 4 shifts in the preceding week to make it 37.5 hours.
We are looking for exceptional individuals with excellent interpersonal skills, good organisational skills and a real passion for delivering a high quality patient experience and those looking to develop and progress in the NHS. You will need to be a confident and professional communicator with patients and Trust colleagues by telephone and have and good aptitude for using a variety of IT systems.
Person Specification
Experience
Essential
- Experience of working within an office environment
- Experience of working in a public facing role
Desirable
- Relevant experience within the NHS
Special Abilities
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Qualifications
Essential
- minimum of 5 GCSE (or equivalent) to include English & Maths at grade C or above
Desirable
- NVQ Level 2 Administration Customer Care
Person Specification
Experience
Essential
- Experience of working within an office environment
- Experience of working in a public facing role
Desirable
- Relevant experience within the NHS
Special Abilities
Essential
- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.
Qualifications
Essential
- minimum of 5 GCSE (or equivalent) to include English & Maths at grade C or above
Desirable
- NVQ Level 2 Administration Customer Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
