Job summary
Applications for this job role are invited from exceptional individuals to work within the Gynaecology Outpatients Department within the Jessop Wing in the Royal Hallamshire Hospital.
Professionally the post holder will be expected to uphold the Trust's PROUD values and behaviours and behave in a manner befitting the responsible position of the role and in the best interests of the patients we serve.
Please note: Apprentices must have been a UK, EEA, or EU resident for at least the past three years to undertake an apprenticeship training programme.
Main duties of the job
The duties will be many and varied and will include providing a comprehensive quality clerical service, providing a friendly and welcoming reception for a busy outpatient area, ensuring patients' medical information is available and accurately recording, amending and inputting patients' data into the Trust's administration system, and managing each patient's pathway for their outpatient attendance.
In addition to this the successful candidate will also attend college and work towards a customer service qualification.
This vacancy is advertised on a fixed term contract basis for a period of 15 months due to this being an apprenticeship/training programme. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Skills and Knowledge
Essential
- Excellent IT / Keyboard skills
- Experience using computer software packages.
Desirable
- Understanding of GDPR and Confidentiality issues.
Qualifications
Essential
- GCSE English and Maths A*-D or 9-4 (or equivalent)
Desirable
- Formal typing / word processing qualificaiton
Personal Qualities
Essential
- Commitment to undertake and complete learning activities, which form part of the role and apprenticeship qualifications.
- Ability to work well both in a team and independently
- Good communication skills, both written and verbal.
- Ability to work with others to achieve shared goals and able to work independently, prioritising workload effectively.
- Self-motivated with an ability to deliver work within agreed timescales.
- Determined and confident
Experience
Essential
- Have had some work experience; paid, unpaid, voluntary, school work experience p
- Experience of dealing with the public on the telephone and/or face to face
- Experience of team working
Person Specification
Skills and Knowledge
Essential
- Excellent IT / Keyboard skills
- Experience using computer software packages.
Desirable
- Understanding of GDPR and Confidentiality issues.
Qualifications
Essential
- GCSE English and Maths A*-D or 9-4 (or equivalent)
Desirable
- Formal typing / word processing qualificaiton
Personal Qualities
Essential
- Commitment to undertake and complete learning activities, which form part of the role and apprenticeship qualifications.
- Ability to work well both in a team and independently
- Good communication skills, both written and verbal.
- Ability to work with others to achieve shared goals and able to work independently, prioritising workload effectively.
- Self-motivated with an ability to deliver work within agreed timescales.
- Determined and confident
Experience
Essential
- Have had some work experience; paid, unpaid, voluntary, school work experience p
- Experience of dealing with the public on the telephone and/or face to face
- Experience of team working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
