Job summary
An exciting opportunity has arisen for an additional Admin Team Leader in PhysioWorks.
We are looking for a highly motivated administrator who enjoys a challenge of problem solving, shows an ability for forward thinking and wishes to develop their leadership skills.
You will need to demonstrate excellent communication and administrative skills, initiative and a high level of attention to detail. It is essential that you have good time management and multi-tasking skills. Additionally, you must be flexible, well organised and be able to work unsupervised. You will be required to have good prioritisation skills in order to delegate and manage the workflow within the admin team. A clear understanding of confidentiality is requisite to this role.
The successful applicant will be expected to work closely alongside the current Band 4, Team Leader and establish communication strategies to ensure stability within the team. You will have joint responsibility for the day to day management of the clerical team consisting of full/part time staff.
You will be based mainly at Graves Leisure Centre but will also be required to work from our base in the north of the city, Firth Park Clinic. The service offers evening appointments and you will be expected to work some extended hours within your working week.
We offer full time working hours and part time (minimum of 30hrs).
Main duties of the job
You will have responsibility for completing data reporting to support admin activity and workloads and service priorities. You will be required to produce and interpret accurate reports to ensure the correct data is available to the Management team, to support the development of the service. You will be required to understand and apply STH policies as you undertake the administrative tasks in relation to annual leave, absence reporting and management of staff personal records etc.
You will be responsible for ensuring the day to day service objectives are delivered as instructed by PhysioWorks Management team and MSK Care Group. To do this you will need to ensure current admin processes are adequate and correct procedures are followed by the admin team. You will link with colleagues in The Patients' Booking Hub to ensure staff rotas are efficiently managed. You will be expected to supervise and develop other members of the admin team including implementing first line HR policy and procedures.
Setting goals for your own development will be seen as crucial enabling you to be confident in supporting others. PhysioWorks will support you in your development in line with service requirements and developments.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Educated to English and Maths to grade C/4 or equivalent
- RSA III typewriting/word processing or equivalent and expertise with Microsoft Office software.
- Business & Administration NVQ Level IV Diploma.
Desirable
- European Computer Driving Licence (ECDL) or equivalent experience
- Evidence of Continuous Professional Development via personal development plans/file.
- ILM Leadership & Management Development - Level III
Experience
Essential
- Experience in the full range of administrative and secretarial duties including evaluating existing administrative systems and introducing new administrative processes.
- Track record in monitoring projects/progress reporting.
- Experience of managing/supervising staff including delegating work and prioritising and co-ordination of other people.
- Experience of co-ordinating complex tasks, sometimes at short notice e.g. managing rotas and waiting lists in a clinical environment.
- Experience of developing and utilising information management systems to deliver effective services
- Experience of working to and meeting multiple tight deadlines.
- Experience in a client/customer facing role.
Desirable
- Experience of working in NHS administrative environment.
- Complaints handling.
- Experience of undertaking risk assessments.
- Experience of undertaking audits.
- Experience of proactive involvement in service development/improvement.
- Experience of managing staff.
- Knowledge and understanding of proactive demand and capacity management processes.
- Systm One (TPP) skills.
Special Skills/Aptitudes
Essential
- Excellent verbal and written communication skills including the ability to explain complex issues in relation to the business and infrastructure of Community MSK Services
Person Specification
Qualifications
Essential
- Educated to English and Maths to grade C/4 or equivalent
- RSA III typewriting/word processing or equivalent and expertise with Microsoft Office software.
- Business & Administration NVQ Level IV Diploma.
Desirable
- European Computer Driving Licence (ECDL) or equivalent experience
- Evidence of Continuous Professional Development via personal development plans/file.
- ILM Leadership & Management Development - Level III
Experience
Essential
- Experience in the full range of administrative and secretarial duties including evaluating existing administrative systems and introducing new administrative processes.
- Track record in monitoring projects/progress reporting.
- Experience of managing/supervising staff including delegating work and prioritising and co-ordination of other people.
- Experience of co-ordinating complex tasks, sometimes at short notice e.g. managing rotas and waiting lists in a clinical environment.
- Experience of developing and utilising information management systems to deliver effective services
- Experience of working to and meeting multiple tight deadlines.
- Experience in a client/customer facing role.
Desirable
- Experience of working in NHS administrative environment.
- Complaints handling.
- Experience of undertaking risk assessments.
- Experience of undertaking audits.
- Experience of proactive involvement in service development/improvement.
- Experience of managing staff.
- Knowledge and understanding of proactive demand and capacity management processes.
- Systm One (TPP) skills.
Special Skills/Aptitudes
Essential
- Excellent verbal and written communication skills including the ability to explain complex issues in relation to the business and infrastructure of Community MSK Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Sheffield Teaching Hospitals NHS Foundation Trust
Address
Graves Move More Health & Sports Centre
Bochum Parkway
Sheffield
S8 8JR
Employer's website
https://www.sth.nhs.uk (Opens in a new tab)
