Job summary
Additional hours are sometimes available to cover colleagues' absence but are not guaranteed.
The Security Department has received significant funding investment and is replacing all its existing CCTV cameras, cables, recording devices and technology. This is an opportunity to be involved from the start as this new security management system is introduced. We have bought Synergy as the VMS and Briefcam as part of the technology. Within 12 months the role will be based at the Northern General Hospital in a centralised control room function. This is an opportunity to join a rapidly changing service and be part of that change.
These posts are on a fixed rotating roster and the post holders will be required to work all shifts on whichever day or time the rostered shift falls.
Main duties of the job
- Provide a response service for alarms at the Trust.
- Provide a out of hours repair response helpline for the estates department.
- Produce access control/ID cards .
- Process applications for access control.
- Monitor CCTV including providing evidence as and when required.
- Act professional at all times and adhere to the Trust PROUD values.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
The Security Department's management makes a commitment to Lead, Inspire, Engage, Develop our staff and the Department in line with Trust PROUD values. To be available and accountable at all levels. To raise the profile and professionalism of the department so that it would be the service provider that the Trust would choose.
It is imperative that you can get to work for the shift start times of 6am, 2pm and 10pm, 7 days a week.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Job description
Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications
Essential
- Applicants should be educated to GCSE grade C or above in English and Maths (or equivalent knowledge/experience)
Desirable
- A recognised security qualification e.g SIA CCTV licence
Experience
Essential
- Experience of working in a control room environment.
- Knowledge of procedures for the use of CCTV including securing evidence for the police and adhering to those procedures.
- Experience of accurately monitoring, managing, and reporting Intruder Alarms activation.
- Experience of accurately managing, monitoring, and granting access through the access control system and card production systems.
Desirable
- Knowledge of Health & Safety at Work.
- Fire precautions & regulations
- Knowledge of CCTV systems
- Knowledge, familiarity with Data Protection Act
Further Training
Essential
- Adherence to legislative requirements and Trust policies in all aspects of control room work.
Special Skills/Aptitudes
Essential
- Able to communicate clearly, effectively, and accurately. This includes with staff at all levels, contractors and members of the public.
- Must be able to deal with difficult situations in a calm and courteous manner, following Trust PROUD values and in recognition of equality, diversity and inclusion.
- Confidence and accurate use of complex IT equipment and systems.
Desirable
- Familiar with the use of personal radio equipment.
Other Factors
Essential
- Able to work alone and with no supervision.
Person Specification
Qualifications
Essential
- Applicants should be educated to GCSE grade C or above in English and Maths (or equivalent knowledge/experience)
Desirable
- A recognised security qualification e.g SIA CCTV licence
Experience
Essential
- Experience of working in a control room environment.
- Knowledge of procedures for the use of CCTV including securing evidence for the police and adhering to those procedures.
- Experience of accurately monitoring, managing, and reporting Intruder Alarms activation.
- Experience of accurately managing, monitoring, and granting access through the access control system and card production systems.
Desirable
- Knowledge of Health & Safety at Work.
- Fire precautions & regulations
- Knowledge of CCTV systems
- Knowledge, familiarity with Data Protection Act
Further Training
Essential
- Adherence to legislative requirements and Trust policies in all aspects of control room work.
Special Skills/Aptitudes
Essential
- Able to communicate clearly, effectively, and accurately. This includes with staff at all levels, contractors and members of the public.
- Must be able to deal with difficult situations in a calm and courteous manner, following Trust PROUD values and in recognition of equality, diversity and inclusion.
- Confidence and accurate use of complex IT equipment and systems.
Desirable
- Familiar with the use of personal radio equipment.
Other Factors
Essential
- Able to work alone and with no supervision.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
