Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for the detailed job description of the role.
Main duties of the job
We are looking for a dynamic and enthusiastic person with a responsible and flexible outlook to join our busy department.
You will have a professional, caring, and courteous manner, a high standard of attention to detail and a thorough understanding of how to deliver good customer service.
As out of hours administrator you will be allocated a selection of wards to support each shift, your primarily focus will be on maintaining an accurate and real time bed state to support patient flow, plus a variety of admin tasks and updating the inhouse IT systems.
You will need to be confident working as part of a multidisciplinary team within multiple busy ward-based environments as well as having ability to work unsupervised and using your initiative within role remit and managing your own workload.
About us
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We're committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Job description
Job responsibilities
Good IT skills and ability to be proficient using multiple in-house systems, supported by in-house training, are essential.
You will also need to be proficient with Microsoft packages, particularly Teams, Outlook, Word, and Excel.
Key elements of the role are:* Provide pivotal admin support to allocated wards* Maintain a real-time bed state by updating in-house systems with all patient movements routinely throughout your shift* Support patient flow by updating the ePatient boards & efficiently booking transport as requested* Relieve Clinical staff of general administrative procedures where appropriate* Act as receptionist to patients and visitors and answer the phones* Manage patients notes during admission and following discharge* Ensure patients episode is recorded correctly and demographics are updated on the system
You will need to cover 2-3 evening shifts working (approx.) 15:00-21:30 and one weekend shift working (approx.) 08:00-16:00You will be provided with a rolling 2 week working pattern
If you can manage your workload in an organised, proactive, and effective manner, you are reliable, self-motivated, have excellent communication and interpersonal skills with a flexible approach to work, attention to detail and can work within a fast-paced environment then we would like to talk to you about joining our team.
Please click on the social media channels below, to find out more. Instagram LinkedInFacebook
Job description
Job responsibilities
Good IT skills and ability to be proficient using multiple in-house systems, supported by in-house training, are essential.
You will also need to be proficient with Microsoft packages, particularly Teams, Outlook, Word, and Excel.
Key elements of the role are:* Provide pivotal admin support to allocated wards* Maintain a real-time bed state by updating in-house systems with all patient movements routinely throughout your shift* Support patient flow by updating the ePatient boards & efficiently booking transport as requested* Relieve Clinical staff of general administrative procedures where appropriate* Act as receptionist to patients and visitors and answer the phones* Manage patients notes during admission and following discharge* Ensure patients episode is recorded correctly and demographics are updated on the system
You will need to cover 2-3 evening shifts working (approx.) 15:00-21:30 and one weekend shift working (approx.) 08:00-16:00You will be provided with a rolling 2 week working pattern
If you can manage your workload in an organised, proactive, and effective manner, you are reliable, self-motivated, have excellent communication and interpersonal skills with a flexible approach to work, attention to detail and can work within a fast-paced environment then we would like to talk to you about joining our team.
Please click on the social media channels below, to find out more. Instagram LinkedInFacebook
Person Specification
Qualifications, knowledge and experience
Essential
- Literacy and numeracy skills, demonstrable to GCSE- grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C (or equivalent)
- Good keyboard skills and basic computer literacy skills
- Experience in a busy working environment
- Ability to work autonomously and as part of a team
- An understanding of confidentiality issues
- Friendly, approachable and sympathetic manner
- Clear written and verbal communication skills
Desirable
- Previous hospital or health service experience
- Experience of using eCaMIS
- Office experience
- Previous experience within a 'customer care' role
Trust Values
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications, knowledge and experience
Essential
- Literacy and numeracy skills, demonstrable to GCSE- grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C (or equivalent)
- Good keyboard skills and basic computer literacy skills
- Experience in a busy working environment
- Ability to work autonomously and as part of a team
- An understanding of confidentiality issues
- Friendly, approachable and sympathetic manner
- Clear written and verbal communication skills
Desirable
- Previous hospital or health service experience
- Experience of using eCaMIS
- Office experience
- Previous experience within a 'customer care' role
Trust Values
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
