University Hospital Southampton NHS Trust

Paediatric Diabetes Family Support Worker

The closing date is 05 January 2026

Job summary

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

Are you passionate about making a meaningful difference in the lives of children and young people and their families living with diabetes?

We are seeking a compassionate and motivated Paediatric Diabetes Family Support Worker to join our Paediatric Diabetes Multidisciplinary Team which includes Consultants, Paediatric Diabetes Nurse Specialists, Dietitians, and Clinical Psychologists.

You will provide personalised support to children and young people with diabetes, and their families, both in hospital and community settings.

You will play a vital role in promoting well-being, independence, and positive lifestyle choices, while helping families navigate challenges related to health, education, housing, and social care.

Reports to Lead Paediatric Diabetes Nurse Specialist and Lead Clinical Psychologist.

About us

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We're committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Details

Date posted

22 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum (PA) Pro Rata

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

188-CL161225

Job locations

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD


Job description

Job responsibilities

Essential:

Educated to GCSE (or equivalent) standard, with a pass in English and MathsNVQ Level 2 or 3 in Care or equivalentEvidence of recent learning or development in health

You will require:

  1. Excellent communication skills with the ability to interact appropriately with patients, relatives, team members and other staff groups.
  2. The ability to work flexibly across core hours (and on rare occasions, outside core hours) during the week to meet the needs of the service.
  3. To travel between hospital and community bases such as patients homes, community hubs and between hospital sites.
  4. Experience in working with children, young people, or families in a health, social care, or community setting, including the provision of holistic and tailored support.

Desired:

Keen to learn new skills and developExperience of working within a teamExperience of providing direct patient care

Job description

Job responsibilities

Essential:

Educated to GCSE (or equivalent) standard, with a pass in English and MathsNVQ Level 2 or 3 in Care or equivalentEvidence of recent learning or development in health

You will require:

  1. Excellent communication skills with the ability to interact appropriately with patients, relatives, team members and other staff groups.
  2. The ability to work flexibly across core hours (and on rare occasions, outside core hours) during the week to meet the needs of the service.
  3. To travel between hospital and community bases such as patients homes, community hubs and between hospital sites.
  4. Experience in working with children, young people, or families in a health, social care, or community setting, including the provision of holistic and tailored support.

Desired:

Keen to learn new skills and developExperience of working within a teamExperience of providing direct patient care

Person Specification

Trust Values

Essential

  • Patient First
  • Always Improving
  • Working Together

Qualifications, knowledge and experience

Essential

  • Educated to GCSE (or equivalent) standard, with a pass in English and Maths
  • NVQ Level 2 or 3 in Care or equivalent
  • Evidence of recent learning or development in health
  • Contribute to own personal development
  • Previous experience in a clinical environment
  • Excellent communication skills with the ability to interact appropriately with patients, relatives, team members and other staff groups
  • Ability to work flexibly across core hours during the week and weekends to meet the needs of the service
  • Ability to travel between hospital and community bases may be required. The individual may be expected to visit patients at home and in community hubs as well as between the hospital sites

Desirable

  • Keen to learn new skills and develop
  • Experience of working within a team
  • Experience of providing direct patient care
Person Specification

Trust Values

Essential

  • Patient First
  • Always Improving
  • Working Together

Qualifications, knowledge and experience

Essential

  • Educated to GCSE (or equivalent) standard, with a pass in English and Maths
  • NVQ Level 2 or 3 in Care or equivalent
  • Evidence of recent learning or development in health
  • Contribute to own personal development
  • Previous experience in a clinical environment
  • Excellent communication skills with the ability to interact appropriately with patients, relatives, team members and other staff groups
  • Ability to work flexibly across core hours during the week and weekends to meet the needs of the service
  • Ability to travel between hospital and community bases may be required. The individual may be expected to visit patients at home and in community hubs as well as between the hospital sites

Desirable

  • Keen to learn new skills and develop
  • Experience of working within a team
  • Experience of providing direct patient care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer details

Employer name

University Hospital Southampton NHS Trust

Address

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Paediatric Diabetes Nurse Specialist Team Lead

Jo Summerton

joanne.summerton@uhs.nhs.uk

07766115284

Details

Date posted

22 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum (PA) Pro Rata

Contract

Permanent

Working pattern

Part-time, Flexible working, Home or remote working

Reference number

188-CL161225

Job locations

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD


Supporting documents

Privacy notice

University Hospital Southampton NHS Trust's privacy notice (opens in a new tab)