Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for detailed job description of the role.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.
About us
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We're committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Job description
Job responsibilities
We are please to offer this part time role that will be based at Royal South Hants Hospital. This is a brand new role, and there is scope for the right candidate to make this their own. Part of your role will be making appointments for Fibro Scans. Setting up clinics in liaison with consultants. Managing clinic capacity in liaison with consultants. Requesting and tracking medical records. Capture and distribute clinic outcomes Ensure follow up appointments and diagnostics are booked. Other specialty specific duties commensurate with the grade of this post, as agreed within individual specialtiesWe can be flexible with the working hours as long as this is during the day and Mon-Fri.
Job description
Job responsibilities
We are please to offer this part time role that will be based at Royal South Hants Hospital. This is a brand new role, and there is scope for the right candidate to make this their own. Part of your role will be making appointments for Fibro Scans. Setting up clinics in liaison with consultants. Managing clinic capacity in liaison with consultants. Requesting and tracking medical records. Capture and distribute clinic outcomes Ensure follow up appointments and diagnostics are booked. Other specialty specific duties commensurate with the grade of this post, as agreed within individual specialtiesWe can be flexible with the working hours as long as this is during the day and Mon-Fri.
Person Specification
Qualifications, knowledge and experience
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard.
- Either- Level 3 qualification in administration/ customer service or equivalent experience Or- Vocational Level 2 qualification in administration/customer service or an equivalent level of experience. And Experience as an administrator or secretary in an organisation with a customer focused environment And Able to use judgement to make decisions in order to solve problems/enquiries some of which are non-routine and not straight-forward
- Knowledge and experience of secretarial or administrative procedures
- Experience as an administrator or secretary in an organisation with a customer focused environment
Desirable
- Knowledge of medical terminology
- Courses / further study attended to demonstrate evidence of personal development.
- Vocational Level 3 qualification in administration/word processing/typing or an equivalent level of experience
- Diploma level qualification or an equivalent level of experience
- Experience as a medical or patient services secretary linked to a clinical service or customer focused environment.
- Proficient in the use of all hospital computerised patient systems.
- Experience in understanding and analysing patient pathways
- Knowledge of both local and national targets relating to RTT and cancer pathways
Trust Values
Essential
- Patient First
- Working Together
- Always Improving
Person Specification
Qualifications, knowledge and experience
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard.
- Either- Level 3 qualification in administration/ customer service or equivalent experience Or- Vocational Level 2 qualification in administration/customer service or an equivalent level of experience. And Experience as an administrator or secretary in an organisation with a customer focused environment And Able to use judgement to make decisions in order to solve problems/enquiries some of which are non-routine and not straight-forward
- Knowledge and experience of secretarial or administrative procedures
- Experience as an administrator or secretary in an organisation with a customer focused environment
Desirable
- Knowledge of medical terminology
- Courses / further study attended to demonstrate evidence of personal development.
- Vocational Level 3 qualification in administration/word processing/typing or an equivalent level of experience
- Diploma level qualification or an equivalent level of experience
- Experience as a medical or patient services secretary linked to a clinical service or customer focused environment.
- Proficient in the use of all hospital computerised patient systems.
- Experience in understanding and analysing patient pathways
- Knowledge of both local and national targets relating to RTT and cancer pathways
Trust Values
Essential
- Patient First
- Working Together
- Always Improving
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
