Pharmacy Support Worker

University Hospital Southampton NHS Trust

Information:

This job is now closed

Job summary

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for a detailed job description for the role.

Main duties of the job

This is a ward based role where you will be required to :

o Manage and supply ward stocko Label, dispense and transport medication at ward level and within Dispensaryo Assess and return medication to stocko General pharmacy housekeeping tasks, such as checking fridge temperatures, keeping stock cupboards tidy and managing expiry dateso Assisting with timely delivery of pharmacy services and patient discharges around the Trusto Liaise with other ward based pharmacy staff to provide near-patient services

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Date posted

04 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per annum (PA) pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

188-CL040225

Job locations

CS Pharmacy Clinical

Southampton

SO16 6YD


Job description

Job responsibilities

The Medicines Management team consists of pharmacy technicians and pharmacy support workers, providing ward based services covering most ward areas of Southampton General Hospital.

Pharmacy support workers deliver a forward thinking and continuously developing service. The Medicines Management team work closely with each other and pharmacist colleagues and play a vital role in the patient journey with their medicines and their safe storage.

With a comprehensive in-house training programme and a nationally recognised qualification, we support and encourage staff through their development. There are opportunities to work on projects, be involved in audits and contribute to the training and mentoring of staff. This is an excellent opportunity to join a friendly, patient focussed team.

The department is moving towards 7 day working. All staff are required to contribute to weekend and bank holidays as part of their core hours. Weekend working will be 1 weekend day in 6. Flexible working opportunities will be considered.

Your responsibilities

What you will be doing:

Assist in the sorting of medicines returned to the pharmacy, disposing of unwanted medicines in accordance with departmental policy and returning appropriate items onto the pharmacy computer system following standard operating procedures.

Accurately select, prepare and supply medicinal products for individual patients use and/or for stock replenishment to wards and outside units.

Be responsible for good stock control in line with departmental SOPs, including ordering/receipting drug/sundry deliveries, dealing with the relevant paperwork, stock rotation, stock taking, checking expiry dates, crediting wards for used stock and putting stock on shelves.

What we're looking for:

Be enthusiastic about working in a team, comfortable working individually and dedicated to providing the best possible service for the best possible patient outcome. Be keen to develop and contribute to an emerging role.

Have excellent written and verbal communication skills.

Be self-motivated, flexible and adaptable.

Be able to work on busy wards.

Job description

Job responsibilities

The Medicines Management team consists of pharmacy technicians and pharmacy support workers, providing ward based services covering most ward areas of Southampton General Hospital.

Pharmacy support workers deliver a forward thinking and continuously developing service. The Medicines Management team work closely with each other and pharmacist colleagues and play a vital role in the patient journey with their medicines and their safe storage.

With a comprehensive in-house training programme and a nationally recognised qualification, we support and encourage staff through their development. There are opportunities to work on projects, be involved in audits and contribute to the training and mentoring of staff. This is an excellent opportunity to join a friendly, patient focussed team.

The department is moving towards 7 day working. All staff are required to contribute to weekend and bank holidays as part of their core hours. Weekend working will be 1 weekend day in 6. Flexible working opportunities will be considered.

Your responsibilities

What you will be doing:

Assist in the sorting of medicines returned to the pharmacy, disposing of unwanted medicines in accordance with departmental policy and returning appropriate items onto the pharmacy computer system following standard operating procedures.

Accurately select, prepare and supply medicinal products for individual patients use and/or for stock replenishment to wards and outside units.

Be responsible for good stock control in line with departmental SOPs, including ordering/receipting drug/sundry deliveries, dealing with the relevant paperwork, stock rotation, stock taking, checking expiry dates, crediting wards for used stock and putting stock on shelves.

What we're looking for:

Be enthusiastic about working in a team, comfortable working individually and dedicated to providing the best possible service for the best possible patient outcome. Be keen to develop and contribute to an emerging role.

Have excellent written and verbal communication skills.

Be self-motivated, flexible and adaptable.

Be able to work on busy wards.

Person Specification

Trust Values

Essential

  • Patients first
  • Always Improving
  • Working Together

Qualifications / training required

Essential

  • Commitment to complete NVQ 2 in Pharmacy or other Level 2 approved GPhC qualification for pharmacy support, within 18 months of working
  • Numerate and literate demonstrating ability to pass test at interview

Desirable

  • 2 GCSE's or equivalent grades A* - C or 4-9 in English and Maths (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
  • Other healthcare qualifications
  • GCSE's in science-based or other role specific relevant subjects

Previous or relevant experience necessary

Essential

  • Use of information technology in the workplace or within education or voluntary sector
  • Standard keyboard skills

Desirable

  • Previous pharmacy/laboratory experience (hospital or community)
  • Previous experience in health or social care (if not pharmacy)
  • Experience in stock control i.e., receiving, maintaining and / or issuing stock
  • Clinical trials or research experience (Clinical trials only)
  • Use of till and / or handling money in a work environment (RSH posts only)

Aptitudes and skills required

Essential

  • Customer service skills in the workplace or voluntary sector
  • Communicate effectively with others in English both in speaking and writing
  • Ability to follow procedures
  • Attention to detail and accurate working
  • Able to work independently and prioritise work with limited supervision
  • Motivated and self-reliant and organised
  • Adaptable particularly able to work in busy, noisy and changing environments

Desirable

  • Demonstrate times when able to work effectively under pressure
Person Specification

Trust Values

Essential

  • Patients first
  • Always Improving
  • Working Together

Qualifications / training required

Essential

  • Commitment to complete NVQ 2 in Pharmacy or other Level 2 approved GPhC qualification for pharmacy support, within 18 months of working
  • Numerate and literate demonstrating ability to pass test at interview

Desirable

  • 2 GCSE's or equivalent grades A* - C or 4-9 in English and Maths (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
  • Other healthcare qualifications
  • GCSE's in science-based or other role specific relevant subjects

Previous or relevant experience necessary

Essential

  • Use of information technology in the workplace or within education or voluntary sector
  • Standard keyboard skills

Desirable

  • Previous pharmacy/laboratory experience (hospital or community)
  • Previous experience in health or social care (if not pharmacy)
  • Experience in stock control i.e., receiving, maintaining and / or issuing stock
  • Clinical trials or research experience (Clinical trials only)
  • Use of till and / or handling money in a work environment (RSH posts only)

Aptitudes and skills required

Essential

  • Customer service skills in the workplace or voluntary sector
  • Communicate effectively with others in English both in speaking and writing
  • Ability to follow procedures
  • Attention to detail and accurate working
  • Able to work independently and prioritise work with limited supervision
  • Motivated and self-reliant and organised
  • Adaptable particularly able to work in busy, noisy and changing environments

Desirable

  • Demonstrate times when able to work effectively under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

CS Pharmacy Clinical

Southampton

SO16 6YD


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer details

Employer name

University Hospital Southampton NHS Trust

Address

CS Pharmacy Clinical

Southampton

SO16 6YD


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


For questions about the job, contact:

Senior Pharmacy Support Worker

Marie Muir

marie.muir@uhs.nhs.uk

02381205802

Date posted

04 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per annum (PA) pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

188-CL040225

Job locations

CS Pharmacy Clinical

Southampton

SO16 6YD


Supporting documents

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