Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for a detailed job description of the role.
Open only to applicants from Hampshire & Isle of Wight NHS Integrated Care System, which is limited to:
Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Hampshire and Isle of Wight Healthcare NHS FT, South Central Ambulance Service, or Hampshire Hospitals FT.
Main duties of the job
o To support and develop the Trust's entire data network infrastructureo Ensure all IT and medical equipment attached to the Trust's network is correctly configured in accordance with technical standards and levels of service.o Maintain the integrity and security of the Trust's data network and monitor performance.o Ensuring network-related software compliance is maintained
Key working relationships:o Working with all departments within the Trust's IT functiono Suppliers and 3rd party contractors delivering network systems into the Trust.
About us
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We're committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Job description
Job responsibilities
Practical Experience in at least 3 of the followingo Cisco Switcheso Checkpoint Firewallso Network hardware implementation and/or maintenance/supporto Information Analysis from packet sniffing toolso Windows Server or Unix System AdministrationBe fully familiar with the OSI ModelComfortable using Cisco IOS CLIComfortable using Checkpoint CLIWi-fi technical competency in Aruba/AirwaveProduction and maintenance of technical documentation/KB (ideally confluence)NHS/Healthcare IT experienceExperience/familiarity with ITIL/ITSM principlesHighly experienced with IT Service Desk software preferably Jira Service Desk
General Duties Manage all UHS network cabinets and resolve all alerts/escalate to senior members of the network team, where applicable, any switch port capacity issues. Contribute to the planning of installation of new and replacement network equipment. Install, configure and maintain Cisco network hardware and software Install, configure and maintain the network teams uninterruptible power supplies. Clean fibre optic cables using Fluke network tools to ensure our fibre infrastructure is performing without errors. Ensure all cables are sufficiently labelled. Perform fault diagnosis and resolution of network hardware and software problems reported via the IT Service Desk without reference to more senior staff. Monitor and analyse network performance across the entire Trust. Work with senior staff to ensure the network is fully resilient and can support 24-hour operation. Work with project teams to recommend upgrades and replacements as appropriate to meet the needs of the organisation. Support other IT teams with configuration of hardware connected to the trust network including PCs, Laptops, Servers, Phones and Medical equipment. Liaise with external suppliers on the configuration and connection of equipment onto the Trust network including CCTV, Access Control and Building Management systems Ensure the technical standards are maintained and can support departmental and Trust developments. Monitor and configure other Trust network security applications, e.g. Web and email filtering software. Ensure that appropriate software and hardware solutions are deployed to protect the Trust network from Viruses, Malware and other cyber-attacks. Report on abnormal events and misuse of Trust equipment Ensure new staff in the department receive the appropriate level of technical training Be responsible for updating the asset register when old equipment is disposed of and new equipment is installed. Liaise with other Health providers and external support organisations to facilitate secure access to Trust infrastructure. Aid in the management and deployment of VPN solutions and Work with Trust staff accessing clinical and back office systems from remote locations. Keep up to date with technology developments in all aspects of Network technology. Ensure that formal Change Control is used including impact analysis and test plans. Monitor and process any quarantined emails on our mail gateway servers. Ensure that all managed areas work within Informatics Standards and Policies. Provide advice on the purchase of network equipment and software solutions. Analyse Service Desk calls allocated to the Network Team and prioritise workload. Patch network points and ensure the cabling infrastructure is maintained appropriately. Keep network cabinets and switches clean and tidy to prolong the lifespan of the hardware. Provide telephone support, advice and guidance to users in the Trust and wider NHS locations. Work with telephone services (Switchboard) to assist with the VOIP deployment.
Additional duties: Ensure that the Trust network operates within NHS Policy and national standards of interoperability. Ensure external contractors comply with the Trust policies and guidelines in areas such as Health and Safety and building regulations.
Job description
Job responsibilities
Practical Experience in at least 3 of the followingo Cisco Switcheso Checkpoint Firewallso Network hardware implementation and/or maintenance/supporto Information Analysis from packet sniffing toolso Windows Server or Unix System AdministrationBe fully familiar with the OSI ModelComfortable using Cisco IOS CLIComfortable using Checkpoint CLIWi-fi technical competency in Aruba/AirwaveProduction and maintenance of technical documentation/KB (ideally confluence)NHS/Healthcare IT experienceExperience/familiarity with ITIL/ITSM principlesHighly experienced with IT Service Desk software preferably Jira Service Desk
General Duties Manage all UHS network cabinets and resolve all alerts/escalate to senior members of the network team, where applicable, any switch port capacity issues. Contribute to the planning of installation of new and replacement network equipment. Install, configure and maintain Cisco network hardware and software Install, configure and maintain the network teams uninterruptible power supplies. Clean fibre optic cables using Fluke network tools to ensure our fibre infrastructure is performing without errors. Ensure all cables are sufficiently labelled. Perform fault diagnosis and resolution of network hardware and software problems reported via the IT Service Desk without reference to more senior staff. Monitor and analyse network performance across the entire Trust. Work with senior staff to ensure the network is fully resilient and can support 24-hour operation. Work with project teams to recommend upgrades and replacements as appropriate to meet the needs of the organisation. Support other IT teams with configuration of hardware connected to the trust network including PCs, Laptops, Servers, Phones and Medical equipment. Liaise with external suppliers on the configuration and connection of equipment onto the Trust network including CCTV, Access Control and Building Management systems Ensure the technical standards are maintained and can support departmental and Trust developments. Monitor and configure other Trust network security applications, e.g. Web and email filtering software. Ensure that appropriate software and hardware solutions are deployed to protect the Trust network from Viruses, Malware and other cyber-attacks. Report on abnormal events and misuse of Trust equipment Ensure new staff in the department receive the appropriate level of technical training Be responsible for updating the asset register when old equipment is disposed of and new equipment is installed. Liaise with other Health providers and external support organisations to facilitate secure access to Trust infrastructure. Aid in the management and deployment of VPN solutions and Work with Trust staff accessing clinical and back office systems from remote locations. Keep up to date with technology developments in all aspects of Network technology. Ensure that formal Change Control is used including impact analysis and test plans. Monitor and process any quarantined emails on our mail gateway servers. Ensure that all managed areas work within Informatics Standards and Policies. Provide advice on the purchase of network equipment and software solutions. Analyse Service Desk calls allocated to the Network Team and prioritise workload. Patch network points and ensure the cabling infrastructure is maintained appropriately. Keep network cabinets and switches clean and tidy to prolong the lifespan of the hardware. Provide telephone support, advice and guidance to users in the Trust and wider NHS locations. Work with telephone services (Switchboard) to assist with the VOIP deployment.
Additional duties: Ensure that the Trust network operates within NHS Policy and national standards of interoperability. Ensure external contractors comply with the Trust policies and guidelines in areas such as Health and Safety and building regulations.
Person Specification
Qualifications training required
Essential
- Educated to degree level supplemented with practical experience in an appropriate technical role OR a significant amount of working experience in a similar or related role
Desirable
- Degree in computer related subject.
- Formal training in appropriate technologies.
- oITIL Foundation certificate in IT Service Management
Previous or relevant experience necessary
Essential
- Broad range of technical knowledge attained in a non-educational environment.
- Networking technologies
- Able to troubleshoot Microsoft Windows operating system including modern browsers
- Be familiar with wired and wireless networks
- Understand the need for network security
- Be willing to learn and keep up to date with emerging technologies
- Able to work in network cabinets and patch / troubleshoot cabling issues.
Desirable
- Cyber Security experience
- Understand TCP and UDP
- Be familiar with the OSI model
- Be familiar with Cisco CLI and Cisco technologies
- Production of technical documentation
- NHS/Healthcare experience
- Working in a project managed environment
- Exposure to Microsoft Azure
- Landesk (Service desk management software)
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications training required
Essential
- Educated to degree level supplemented with practical experience in an appropriate technical role OR a significant amount of working experience in a similar or related role
Desirable
- Degree in computer related subject.
- Formal training in appropriate technologies.
- oITIL Foundation certificate in IT Service Management
Previous or relevant experience necessary
Essential
- Broad range of technical knowledge attained in a non-educational environment.
- Networking technologies
- Able to troubleshoot Microsoft Windows operating system including modern browsers
- Be familiar with wired and wireless networks
- Understand the need for network security
- Be willing to learn and keep up to date with emerging technologies
- Able to work in network cabinets and patch / troubleshoot cabling issues.
Desirable
- Cyber Security experience
- Understand TCP and UDP
- Be familiar with the OSI model
- Be familiar with Cisco CLI and Cisco technologies
- Production of technical documentation
- NHS/Healthcare experience
- Working in a project managed environment
- Exposure to Microsoft Azure
- Landesk (Service desk management software)
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
