Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.
Main duties of the job
University Hospital Southampton NHS Foundation Trust (UHS) is seeking a full-time Operational Manager to join us on a permanent basis.
We are looking for an exceptional candidate as this is a busy role and the appointed person will need to assimilate a lot of information and activity quickly (we would sugar-coat it a little bit, but it is true)! You need to be a motivated and energetic individual with experience of service management and the day-to-day operational pressures of a busy care group.
Cardiovascular and Thoracic (CV&T) is a large and busy care group with a core workforce of 900 talented individuals delivering in excess of 87,000 outpatient episodes and over 10,000 inpatient admissions each year. Given the complexity and volume of our work, we are recruiting an Operational Manager to join our management team.
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Due to the nature of this role and service, this role is on-site and the hours are as advertised.
Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Job description
Job responsibilities
This role is open to clinical and non-clinical staff with a strong understanding of operational pressures, experience of managing day to day activity and a working level of competence with hospital and office software/systems.
We would like you to have the ability to anticipate issues, problem solve in real time and be able to engage a lot of people in a complex system. If you can do all this whilst keeping our patients at the heart of the plan then we want to hear from you.
The role works with colleagues both within CV&T and across other teams in the trust; transformation, site office, theatres and anaesthetics to name a few. You will also need to represent the care group and trust at external meetings with regional and national partners.
Please see the Job Description and Person Specification documents for further information.
Job description
Job responsibilities
This role is open to clinical and non-clinical staff with a strong understanding of operational pressures, experience of managing day to day activity and a working level of competence with hospital and office software/systems.
We would like you to have the ability to anticipate issues, problem solve in real time and be able to engage a lot of people in a complex system. If you can do all this whilst keeping our patients at the heart of the plan then we want to hear from you.
The role works with colleagues both within CV&T and across other teams in the trust; transformation, site office, theatres and anaesthetics to name a few. You will also need to represent the care group and trust at external meetings with regional and national partners.
Please see the Job Description and Person Specification documents for further information.
Person Specification
Qualifications
Essential
- Bachelor's Degree or equivalent experience
- Evidence of continued study / professional development to Level 7 Masters qualification or able to demonstrate experience to this levelKnowledge / understanding of specialist area
- Leadership training
- Management training
Desirable
- Project Management Qualification
Knowledge and experience
Essential
- Experience of working in a leadership position in a busy operational delivery / management role within a healthcare or similar environment
- Evidence of communicating and presenting a variety of complex or contentious information in a range of formats e.g. presentations, reports, to different audiences (both individuals and groups)
- Project management experience
- Evidence of undertaking a key role in change management initiatives
- Demonstrates experience of providing a pragmatic and business focussed approach in guiding and advising colleagues
- Day to day staff management experience (e.g. work allocation, recruitment, appraisals, other HR related issues)
- Demonstrates knowledge of national and local NHS targets, initiatives and standards and how they impact upon delivery of patient care e.g. NICE guidance
Desirable
- Evidence of continued study / professional development to Level 7 Masters qualification or able to demonstrate experience to this levelKnowledge / understanding of specialist area
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications
Essential
- Bachelor's Degree or equivalent experience
- Evidence of continued study / professional development to Level 7 Masters qualification or able to demonstrate experience to this levelKnowledge / understanding of specialist area
- Leadership training
- Management training
Desirable
- Project Management Qualification
Knowledge and experience
Essential
- Experience of working in a leadership position in a busy operational delivery / management role within a healthcare or similar environment
- Evidence of communicating and presenting a variety of complex or contentious information in a range of formats e.g. presentations, reports, to different audiences (both individuals and groups)
- Project management experience
- Evidence of undertaking a key role in change management initiatives
- Demonstrates experience of providing a pragmatic and business focussed approach in guiding and advising colleagues
- Day to day staff management experience (e.g. work allocation, recruitment, appraisals, other HR related issues)
- Demonstrates knowledge of national and local NHS targets, initiatives and standards and how they impact upon delivery of patient care e.g. NICE guidance
Desirable
- Evidence of continued study / professional development to Level 7 Masters qualification or able to demonstrate experience to this levelKnowledge / understanding of specialist area
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
