Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for detailed job description of the role.
Main duties of the job
The recruitment team at the University Hospital Southampton NHS Foundation Trust (UHS) are delighted to be able to offer a fantastic opportunity for a customer focussed, friendly and enthusiastic individual, as part of our expanding service.
You will be based at Lymington New Forest Hospital. You will be highly motivated and proactive to fill the role of Patient Pathway Coordinator. You will build good working relationships with Consultants, Admin Team, Nursing staff and external providers.
You will need good communication skills, written and verbal, as you will be speaking with patients both face to face and over the phone.
The Admin team supports multiple specialites across both outpatient and daycase surgery settings. The operating hours for our services are between 08:00 - 17:00 Monday to Friday.
A site visit is recommended
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service.UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Please note, this UHS role is based at Lymington New Forest Hospital
Job description
Job responsibilities
Please be aware that this role is based at Lymington New Forest Hospital.There is flexibility with the shift pattern for this role across Monday - Friday between the hours of 08:00 - 17:00.You will have a good standard of education with literacy and numeracy skills being key.You will be proficient in using Microsoft products and have good keyboard skills.You will have good administrative and organisational skills to manage your own workload.A knowledge of medical terminology would be preferable, but not essential as training will be provided.
Job description
Job responsibilities
Please be aware that this role is based at Lymington New Forest Hospital.There is flexibility with the shift pattern for this role across Monday - Friday between the hours of 08:00 - 17:00.You will have a good standard of education with literacy and numeracy skills being key.You will be proficient in using Microsoft products and have good keyboard skills.You will have good administrative and organisational skills to manage your own workload.A knowledge of medical terminology would be preferable, but not essential as training will be provided.
Person Specification
Qualifications / Training Required
Essential
- Good standard of general education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
- Proficient in the use of Microsoft products in particular Word, Excel
- RSA 2 word processing/typing or equivalent experience
- Knowledge of medical terminology
Desirable
- Courses/further study attended to demonstrate evidence of personal development
- Diploma level qualification or equivalent experience
Previous or Relevant Experience
Essential
- Administrative and organisational experience
Desirable
- Proficient in the use of all hospital computerised patient systems
- Experience as a medical or patient services secretary linked to a clinical service or customer focused environment
Values & Behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications / Training Required
Essential
- Good standard of general education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
- Proficient in the use of Microsoft products in particular Word, Excel
- RSA 2 word processing/typing or equivalent experience
- Knowledge of medical terminology
Desirable
- Courses/further study attended to demonstrate evidence of personal development
- Diploma level qualification or equivalent experience
Previous or Relevant Experience
Essential
- Administrative and organisational experience
Desirable
- Proficient in the use of all hospital computerised patient systems
- Experience as a medical or patient services secretary linked to a clinical service or customer focused environment
Values & Behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
