Porter

University Hospital Southampton NHS Trust

Information:

This job is now closed

Job summary

As one of the largest acute teaching Trust's in England, we can offer learning and development opportunities to help you achieve the career you aspire to. We believe you deserve the best possible surroundings in which to do your job and we want to support you in doing your job to the best of your ability.

The Portering department is an essential part of the hospital as it is responsible for the movement of patients and other items around the Trust to ensure the hospital runs smoothly every day of the week.

About the team:

The Portering Department is an essential part of the Hospital. A hospital porter moves patients, equipment and numerous other medical paraphernalia between the various areas of the hospital. Hospital Porters are essential in maintaining the smooth running of the hospital. A significant aspect of this job is patient care. They transfer patients to and from various locations, such as from the ward to the x-ray department.

Main duties of the job

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.

Date posted

27 October 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

188-OTH2545-F

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Job description

Job responsibilities

What youll do:

As a Porter you will transfer patients to and from various locations, such as from the ward to the x-ray department. Customer service is a vital part of this role. You will also find yourself providing comfort/reassurance to patients during their transfers. The role is always varied and interesting, as porters help people of different ages and from different walks of life daily. Hospital porters also have the important job of moving vital, often extremely costly, equipment between the different departments of a hospital. The job can be both physically and emotionally taxing, this includes moving deceased patients to the mortuary. Porters use a variety of specialist healthcare equipment, including, wheelchairs, trolleys and medical beds. This role also includes the movement of patients to and from the Helipad.

What were looking for:

We are looking for Confident and friendly individuals with a real appetite to provide a professional service to patients during their transfers. A helpful and courteous manner is required at all times when dealing with patients, visitors and other staff.

Shifts will consist of Days, Nights, Early and Twilight shifts across 7 days of the week.

Based primarily at the Southampton General Hospital you will be required to transport Patients, specimens/blood and other items throughout the site in a reliable, friendly and caring manner and to respond at the Helipad as required.

Unfortunately, if you were unsuccessful in your previous application within the last 6 months, you are ineligible to re-apply for this role "

Job description

Job responsibilities

What youll do:

As a Porter you will transfer patients to and from various locations, such as from the ward to the x-ray department. Customer service is a vital part of this role. You will also find yourself providing comfort/reassurance to patients during their transfers. The role is always varied and interesting, as porters help people of different ages and from different walks of life daily. Hospital porters also have the important job of moving vital, often extremely costly, equipment between the different departments of a hospital. The job can be both physically and emotionally taxing, this includes moving deceased patients to the mortuary. Porters use a variety of specialist healthcare equipment, including, wheelchairs, trolleys and medical beds. This role also includes the movement of patients to and from the Helipad.

What were looking for:

We are looking for Confident and friendly individuals with a real appetite to provide a professional service to patients during their transfers. A helpful and courteous manner is required at all times when dealing with patients, visitors and other staff.

Shifts will consist of Days, Nights, Early and Twilight shifts across 7 days of the week.

Based primarily at the Southampton General Hospital you will be required to transport Patients, specimens/blood and other items throughout the site in a reliable, friendly and caring manner and to respond at the Helipad as required.

Unfortunately, if you were unsuccessful in your previous application within the last 6 months, you are ineligible to re-apply for this role "

Person Specification

Qualifications

Essential

  • Good standard of literacy and numeracy.
  • A good standard of computer skills

Desirable

  • NVQ Relating to Customer Care/Public Service

Experience

Essential

  • Previous experience of dealing with the public/other agencies

Aptitudes and skills required

Essential

  • Able to communicate with a wide range of people; able to work as a team member; be resilient/discreet when dealing with patients/visitors and may be exposed to traumatic sights

Special requirements of the post

Essential

  • Able to work in a busy environment. Reliable, calm, polite, friendly, approachable. Tolerant and understanding
  • Shift work ranging over a 24 hour 7 day period. Ability to be flexible

Values and behaviours

Essential

  • Patients First
  • Always Improving
  • Working Together
Person Specification

Qualifications

Essential

  • Good standard of literacy and numeracy.
  • A good standard of computer skills

Desirable

  • NVQ Relating to Customer Care/Public Service

Experience

Essential

  • Previous experience of dealing with the public/other agencies

Aptitudes and skills required

Essential

  • Able to communicate with a wide range of people; able to work as a team member; be resilient/discreet when dealing with patients/visitors and may be exposed to traumatic sights

Special requirements of the post

Essential

  • Able to work in a busy environment. Reliable, calm, polite, friendly, approachable. Tolerant and understanding
  • Shift work ranging over a 24 hour 7 day period. Ability to be flexible

Values and behaviours

Essential

  • Patients First
  • Always Improving
  • Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


For questions about the job, contact:

Portering and Waste Manager

Kevin Wright

Kevin.wright@uhs.nhs.uk

02381208127

Date posted

27 October 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

188-OTH2545-F

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Supporting documents

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