Job summary
We have an exciting opportunity to recruit a Patient Administrator to our Child Health Team within Southampton Children's Hospital.We are looking for a dynamic and enthusiastic individual with experience of providing first class administrative support and customer service, ideally within a healthcare environment. You will need to able to prioritise a busy workload while maintaining great communication with a wide variety of teams across the children's hospital.
The post-holder will facilitate the smooth running of the patient journey in child health by ensuring that administrative processes are coordinated and streamlined while revolving around the patient and their families needs.We are looking for a motivated and flexible team player who can work well under pressure.
We would want core working hours to be covered within this role and encourage any enquiries about this post.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Job description
Job responsibilities
What were looking for:
Extensive experience of working in an administrative capacity within a customer focused environment Knowledge and experience of secretarial or administrative procedures Demonstrable ability to work to deadlines, prioritise and multitask in a calm and diligent manner Proven ability to work independently, seeking appropriate guidance where necessary Excellent interpersonal and communication skills, written, verbal or in person.
Job description
Job responsibilities
What were looking for:
Extensive experience of working in an administrative capacity within a customer focused environment Knowledge and experience of secretarial or administrative procedures Demonstrable ability to work to deadlines, prioritise and multitask in a calm and diligent manner Proven ability to work independently, seeking appropriate guidance where necessary Excellent interpersonal and communication skills, written, verbal or in person.
Person Specification
Application
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
- Either- Level 3 qualification in administration/ customer service or equivalent experience Or- Vocational Level 2 qualification in administration/customer service or an equivalent level of experience. And Experience as an administrator or secretary in an organisation with a customer focused environment And Able to use judgement to make decisions in order to solve problems/enquiries some of which are non-routine and not straight-forwardCourses / further study attended to demonstrate evidence of personal development.
- Knowledge and experience of secretarial or administrative procedures
- Experience as an administrator or secretary in an organisation with a customer focused environment
Person Specification
Application
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level or equivalent standard
- Either- Level 3 qualification in administration/ customer service or equivalent experience Or- Vocational Level 2 qualification in administration/customer service or an equivalent level of experience. And Experience as an administrator or secretary in an organisation with a customer focused environment And Able to use judgement to make decisions in order to solve problems/enquiries some of which are non-routine and not straight-forwardCourses / further study attended to demonstrate evidence of personal development.
- Knowledge and experience of secretarial or administrative procedures
- Experience as an administrator or secretary in an organisation with a customer focused environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
