Job summary
We have an exciting opportunity for a specialty admin team administrator/receptionist within the endoscopy service, this will be a permanent position.
The post holder will provide and manage the administration and procedure booking processes around the endoscopy service.
The Endoscopy service is accredited to the Joint Advisory Group on GI Endoscopy providing assurance on quality of the service offered to patients. The service offers both diagnostic and therapeutic procedures for gastrointestinal, hepatic/pancreatic and respiratory medical conditions, provided by a multidisciplinary group of consultants and clinicians. The post holder will be required to work flexibly Monday - Sunday between the hours of 8am and 8pm (usual hours between 8am and 5pm but you may on occasion be required to work an evening or weekend with prior notice).
Main duties of the job
You can read an overview of the main duties of the role in the section below: Job Description and Main Responsibilities.
To understand the role in more detail please read the full job description and person specification documents attached.
About us
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
At UHS we are committed to providing a flexible working environment. We believe that it benefits everyone if we achieve a positive work-life balance. Whether you are balancing family, study or your wellbeing with your career, we want to support you so you can help our patients.
We're proud to have been voted in the Top Five acute Trusts for our commitment to supporting our staff to achieve work-life balance.
UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme and life insurance.
Job description
Job responsibilities
WHAT YOULL DO:
This will involve booking procedures for patients, arranging transport, answering daily queries from patients and the nursing/consultant team. Reception cover may also be required. The post holder will work closely with the consultant teams, nursing team and wider administrative teams ensuring activity is correctly recorded so that income is not at risk.
WHAT WERE LOOKING FOR:
We are looking for the right candidate to help support the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. This is a very busy role, working with complex systems and with a large and varied workload. We are therefore looking for someone enthusiastic and excited to take on a new challenge. With excellent communication skills, the ability to work well under pressure, enjoy working within a team and have a desire to provide a first-class service for patients and clinical teams.
ADDITIONAL INFORMATION:
Interviews will be held on Thursday, 24 August 2023.
Job description
Job responsibilities
WHAT YOULL DO:
This will involve booking procedures for patients, arranging transport, answering daily queries from patients and the nursing/consultant team. Reception cover may also be required. The post holder will work closely with the consultant teams, nursing team and wider administrative teams ensuring activity is correctly recorded so that income is not at risk.
WHAT WERE LOOKING FOR:
We are looking for the right candidate to help support the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs. This is a very busy role, working with complex systems and with a large and varied workload. We are therefore looking for someone enthusiastic and excited to take on a new challenge. With excellent communication skills, the ability to work well under pressure, enjoy working within a team and have a desire to provide a first-class service for patients and clinical teams.
ADDITIONAL INFORMATION:
Interviews will be held on Thursday, 24 August 2023.
Person Specification
Qualifications
Essential
- Good standard of education with literacy and numeracy skills to GCSE pass level 4-9
Desirable
- NVQ 2 diploma or equivalent
Knowledge and experience
Essential
- Experience of working in a customer led environment
Desirable
- Courses/further study attended to demonstrate evidence of personal development
- Experience of working shifts
- Call handling experience
Person Specification
Qualifications
Essential
- Good standard of education with literacy and numeracy skills to GCSE pass level 4-9
Desirable
- NVQ 2 diploma or equivalent
Knowledge and experience
Essential
- Experience of working in a customer led environment
Desirable
- Courses/further study attended to demonstrate evidence of personal development
- Experience of working shifts
- Call handling experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
