University Hospital Southampton NHS Trust

Receptionist/Administrator

Information:

This job is now closed

Job summary

This opportunity is for a dynamic, enthusiastic individual to join the NIHR Clinical Research Facility (CRF) at the Southampton University Hospitals NHS Trust.

The applicant will be a key member of the reception / administrative team who will be kept very busy, covering reception duties and general administrative duties.

Previous admin experience in a busy working environment is desirable, as is a willingness to learn, and willingness to help in all admin and reception areas.We are looking for a team player with good communication and organisational skills, who is flexible in their approach to work and ideally has previous working experience of computer systems.

The post holder will need to work independently in a diverse and interesting office environment, using their initiative to prioritise workload, multi-task, and maintain confidentiality.The post-holder will join a friendly, supportive and growing research service that values the contribution of all staff.

Main duties of the job

YOUR MAIN DUTIES

You can read an overview of the main duties of the role in the section below: Job Description and Main Responsibilities.

To understand the role in more detail please read the full job description and person specification documents attached.

About us

WHAT WE CAN OFFER YOU

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

At UHS we are committed to providing a flexible working environment. We believe that it benefits everyone if we achieve a positive work-life balance. Whether you are balancing family, study or your wellbeing with your career, we want to support you so you can help our patients.

We're proud to have been voted in the Top Five acute Trusts for our commitment to supporting our staff to achieve work-life balance.

UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme and life insurance.

Details

Date posted

17 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

188-AC5739-A

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Job description

Job responsibilities

YOUR RESPONSIBILITIES

The post holder will primarily be responsible for reception and provide clerical and administrative support to the NIHR Clinical Research Facility (CRF) and the NIHR Biomedical Research Centre (BRC)

Manage all "front of house" administrative tasks, including reception duties, general enquiries, message point and hospitality.

WHAT WERE LOOKING FOR

The following skills and experience are required for this post:

  • Excellent communication and interpersonal skills
  • Friendly, flexible, highly approachable, and professional
  • Strong Microsoft Office skills
  • Experience of working in a highly confidential environment
  • The ability to work alone or as part of a team
  • Meticulous organisation skills
  • Previous experience in a similar role

Full training will be provided but you will be expected to manage your own workload to achieve the goals set by the team.

This position is full time (37.5 hours per week) Monday Friday 9-5pm

ADDITIONAL INFORMATION

Interviews will be held on Tuesday, 6th June 2023

Should you have any queries, please use the contact details below to get in touch.

Cay Mayor-Angon email Cayetana.Mayor-Angon@uhs.nhs.uk

Job description

Job responsibilities

YOUR RESPONSIBILITIES

The post holder will primarily be responsible for reception and provide clerical and administrative support to the NIHR Clinical Research Facility (CRF) and the NIHR Biomedical Research Centre (BRC)

Manage all "front of house" administrative tasks, including reception duties, general enquiries, message point and hospitality.

WHAT WERE LOOKING FOR

The following skills and experience are required for this post:

  • Excellent communication and interpersonal skills
  • Friendly, flexible, highly approachable, and professional
  • Strong Microsoft Office skills
  • Experience of working in a highly confidential environment
  • The ability to work alone or as part of a team
  • Meticulous organisation skills
  • Previous experience in a similar role

Full training will be provided but you will be expected to manage your own workload to achieve the goals set by the team.

This position is full time (37.5 hours per week) Monday Friday 9-5pm

ADDITIONAL INFORMATION

Interviews will be held on Tuesday, 6th June 2023

Should you have any queries, please use the contact details below to get in touch.

Cay Mayor-Angon email Cayetana.Mayor-Angon@uhs.nhs.uk

Person Specification

Qualifications / training required

Desirable

  • Good general education NVQ 3 in Office/Business Administration, RSA 2, ECDL or equivalent level of knowledge or experience

Previous or relevant experience necessary

Desirable

  • Experience in NHS or academic environment
  • Previous administration experience
  • Experience in CAMIS, EOPS

Aptitudes and skills required

Essential

  • Good clear written communication
  • Good verbal and telephone communication
  • Experience in MS Word, Outlook and Excel
  • Good interpersonal skills
  • Ability to work within a team
  • Ability to multi-task effectively

Special requirements of the post

Essential

  • Must be able to work unsupervised
  • Understanding of confidentiality issues
  • Able to work flexibly which may involve working outside office hours, including to cover absence by other reception staff

Values and behaviours

Essential

  • Patients First
  • Always Improving
  • Working Together
Person Specification

Qualifications / training required

Desirable

  • Good general education NVQ 3 in Office/Business Administration, RSA 2, ECDL or equivalent level of knowledge or experience

Previous or relevant experience necessary

Desirable

  • Experience in NHS or academic environment
  • Previous administration experience
  • Experience in CAMIS, EOPS

Aptitudes and skills required

Essential

  • Good clear written communication
  • Good verbal and telephone communication
  • Experience in MS Word, Outlook and Excel
  • Good interpersonal skills
  • Ability to work within a team
  • Ability to multi-task effectively

Special requirements of the post

Essential

  • Must be able to work unsupervised
  • Understanding of confidentiality issues
  • Able to work flexibly which may involve working outside office hours, including to cover absence by other reception staff

Values and behaviours

Essential

  • Patients First
  • Always Improving
  • Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Operations Manager

Cayetana Mayor-Angon

CayetanaMayorAngon@uhs.nhs.uk

02381204989

Details

Date posted

17 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

188-AC5739-A

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO14 2AA


Supporting documents

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