Job summary
We have a brand new exciting opportunity for an individual to join our PCLN Team working with adults with Learning disabilities.
The Health Liaison worker will work as part of the Primary Care Liaison (PCLN) Team and support the wider Liaison Teams to identify those patients that are eligible for an annual health check and collate information to enable access to the wider IDD Services via the IDD SPA.
The Health Liaison worker will have a specific remit to support the Primary care liaison team to engage service users in accessing primary care services to improve their physical health.
Support the PCLN Team in engaging with those patients that have not attended for their annual health checks, this may include contacting them and their families and encourage attendance at health appointments and screening appointments.
The Health Liaison Worker will support the PCLN Team with the administration around screening projects.
Support the primary care liaison nurses with the verification process and share with IDD SPA Colleagues.
Main duties of the job
To undertake a range of delegated tasks within their role to support the IDD Liaison Teams and SPA (single point of access to IDD Services). E.g. to attend the SPA MDT meetings to confirm eligibility for IDD services.
To have a good working knowledge of both SystmOne and Rio and other patient recording systems.
To be able to navigate IT Systems and manage patient information.
To provide care, under basic healthcare checks (use of wheelchair scales), screening processes when competent to do so and support to service users and their carers in the community setting (taking to appointments where appropriate).
Support and promote reasonable adjustments for patients accessing primary health settings.
Encourage the documentation of reasonable adjustments and share known adjustments within the patient record.
To support the Primary care liaison nurses to follow up patients who DNA or was not brought to appointments to ascertain what the barriers are for non-attendance.
To report and record the death of a person with an IDD in line with trust policy and LeDeR guidance.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
Job description
Job responsibilities
To support the primary care liaison team in investigating queries in relation to eligibility for inclusion on the GP Register and the sharing of information with colleagues within the wider liaison team and IDD SPA.
To respond appropriately to urgent and non-routine situations as delegated.
To participate in team meetings to contribute to the development and effectiveness of the service.
To ensure confidentiality is always maintained.
To work independently and as part of a Team.
Support the Enhanced Service verification process with PCLN Colleagues.
Signpost patients to supportive physical health interventions accessible to the service user.
To work with the wider MDT and feedback patient care.
To take an active role in assisting patients to take care of their physical health and understand the importance of good physical health in relation to their mental health.
Under the guidance of the Qualified nurse, liaise with wider MDT and wider health community when advocating for individual needs of the patient.
To have a good understanding and access of IT Systems including patient recording in SystmOne/EMIS and the Rio system.
Support with the National Screening programmes and assist the PCLN Nurses with bowel screening calls and similar screening work.
Support with blood desensitization work.
Undertake physical health screening where appropriate for example weighing using electronic wheelchair scales and basic observations as required and record and report back to Qualified Nurse.
Assist with collating patient feedback and letter to patients.
To undertake any other reasonable duties as requested by the Team Leader.
The role will include working across different bases across the city and county of Nottinghamshire and have a base within Clifton Cornerstone.
The role will include some lone working.
The post holder will at times visit patients within their own home environments and other community settings.
The post holder will work under the direction of the qualified nurse.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Job description
Job responsibilities
To support the primary care liaison team in investigating queries in relation to eligibility for inclusion on the GP Register and the sharing of information with colleagues within the wider liaison team and IDD SPA.
To respond appropriately to urgent and non-routine situations as delegated.
To participate in team meetings to contribute to the development and effectiveness of the service.
To ensure confidentiality is always maintained.
To work independently and as part of a Team.
Support the Enhanced Service verification process with PCLN Colleagues.
Signpost patients to supportive physical health interventions accessible to the service user.
To work with the wider MDT and feedback patient care.
To take an active role in assisting patients to take care of their physical health and understand the importance of good physical health in relation to their mental health.
Under the guidance of the Qualified nurse, liaise with wider MDT and wider health community when advocating for individual needs of the patient.
To have a good understanding and access of IT Systems including patient recording in SystmOne/EMIS and the Rio system.
Support with the National Screening programmes and assist the PCLN Nurses with bowel screening calls and similar screening work.
Support with blood desensitization work.
Undertake physical health screening where appropriate for example weighing using electronic wheelchair scales and basic observations as required and record and report back to Qualified Nurse.
Assist with collating patient feedback and letter to patients.
To undertake any other reasonable duties as requested by the Team Leader.
The role will include working across different bases across the city and county of Nottinghamshire and have a base within Clifton Cornerstone.
The role will include some lone working.
The post holder will at times visit patients within their own home environments and other community settings.
The post holder will work under the direction of the qualified nurse.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Person Specification
Contractural Requirements
Essential
- A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
- Ability to work to meet the needs of the service.
Qulaifications
Essential
- NVQ Level 3 in Direct care or equivalent experience and have willingness to undertake health observations
Experience
Essential
- Experience of working in a health setting
- Experience of working with people with a learning disability
- Experience of working in a health care role
- Experience of building trust and rapport with patients
- Experience of working in a multidisciplinary team
Knowledge
Essential
- Understand the role of physical health and the impact this may have on people with learning disabilities.
Skills
Essential
- Excellent written, verbal and non-verbal communication skills
- Excellent IT Skills
- Ability to prioritize tasks
- Ability to communicate with patients/families over the telephone and in person using empathy and reassurance
- Ability to lone work but seek advice when required and escalate to a senior person in a timely manner.
Training
Essential
- Evidence of training related to the role
- Willingness to undertake training that will enhance service delivery
Person Specification
Contractural Requirements
Essential
- A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
- Ability to work to meet the needs of the service.
Qulaifications
Essential
- NVQ Level 3 in Direct care or equivalent experience and have willingness to undertake health observations
Experience
Essential
- Experience of working in a health setting
- Experience of working with people with a learning disability
- Experience of working in a health care role
- Experience of building trust and rapport with patients
- Experience of working in a multidisciplinary team
Knowledge
Essential
- Understand the role of physical health and the impact this may have on people with learning disabilities.
Skills
Essential
- Excellent written, verbal and non-verbal communication skills
- Excellent IT Skills
- Ability to prioritize tasks
- Ability to communicate with patients/families over the telephone and in person using empathy and reassurance
- Ability to lone work but seek advice when required and escalate to a senior person in a timely manner.
Training
Essential
- Evidence of training related to the role
- Willingness to undertake training that will enhance service delivery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
