Job summary
The post involves all aspects of secretarial and administrative support to a Consultant Forensic Psychiatrist.
This role requires an experienced Personal Assistant with the skills and qualifications to meet the needs of the role. This involves strong organisational skills, attention to detail and a clear communicator. There will also be the need to take accurate formal minutes for prolonged periods of time. The post holder helps co-ordinate all aspects of patients care which will involve close liaison with Psychologists, Social Worker, Occupational Therapists as well as family and friends of the patient.
Main duties of the job
The post requires an excellent working knowledge of Microsoft Office software packages. Experience of using/accessing databases would also be an advantage although training will be given on our electronic patient record information system.
You will be able to prioritise your workload to support the service provided by the clinical team and be an effective communicator with members of the multi-disciplinary team, other health care professionals and relatives / carers of the patients.
You must have the ability to prioritise and work on your own initiative, be reliable producing accurate work, organised, diplomatic, and demonstrate flexibility and be confident and calm in all situations.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Job description
Job responsibilities
Rampton Hospital is one of the three high secure forensic hospitals serving the population of England and Wales. Rampton Hospital also houses the only high secure service for women in the United Kingdom; this service also accepts referrals from Scotland and Northern Ireland. Situated in rural North Nottinghamshire, six miles from Retford, the hospital employs approximately 1800 staff. There are four services within the hospital: (mens) Mental Health Service, National Learning Disability Service, the Mens Personality Disorder Service, and the National Womens Service. The Mental Health Service includes the National High Secure Deaf Service. The catchment area for the Mental Health Service covers the northeast and east of England.
The post holder will have incidental contact with patients who are a risk to themselves and others and require treatment in a secure hospital.
This information is detailed in the Job Description and Person Specification for those candidates that are interested in working as a PA in a busy working environment.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Job description
Job responsibilities
Rampton Hospital is one of the three high secure forensic hospitals serving the population of England and Wales. Rampton Hospital also houses the only high secure service for women in the United Kingdom; this service also accepts referrals from Scotland and Northern Ireland. Situated in rural North Nottinghamshire, six miles from Retford, the hospital employs approximately 1800 staff. There are four services within the hospital: (mens) Mental Health Service, National Learning Disability Service, the Mens Personality Disorder Service, and the National Womens Service. The Mental Health Service includes the National High Secure Deaf Service. The catchment area for the Mental Health Service covers the northeast and east of England.
The post holder will have incidental contact with patients who are a risk to themselves and others and require treatment in a secure hospital.
This information is detailed in the Job Description and Person Specification for those candidates that are interested in working as a PA in a busy working environment.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Person Specification
Experience
Essential
- Extensive knowledge of Microsoft Office packages. Microsoft Office i.e. Database, Excel, Word, Powerpoint
- Experienced Minute Taker
- Ability to work as an effective team member
- Previous experience of working in an office environment
- Experience of working in a customer-facing role.
- Scheduling/ Diary Management
- Ability to relate to a wide range of people.
- Able to use own initiative within agreed protocols
Desirable
- Experience of working within the NHS
Skills
Essential
- Excellent interpersonal/communication skills, including excellent written and oral skills
- Excellent telephone manner
- Good numeracy and literacy skills
- Administrative Skills
- Good interpersonal skills.
Qualifications
Essential
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience RSA/OCR level III or equivalent experience
- GCSE English Language Grade C or above or equivalent
Desirable
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirements
Essential
- Requirement for sitting in a restricted position for a substantial proportion of the working time There is an occasional requirement to set up meeting/training rooms
- Ability to perform the full range of duties
Training
Essential
- Microsoft Office i.e. Database, Excel, Word, PowerPoint
- Minute taking
Knowledge
Essential
- Computer literacy including word, excel, outlook, database
- Maintain electronic records/information on computer
Contractual Requirements
Essential
- Requirement to complete Mandatory Training
- Ability to travel between venues
Person Specification
Experience
Essential
- Extensive knowledge of Microsoft Office packages. Microsoft Office i.e. Database, Excel, Word, Powerpoint
- Experienced Minute Taker
- Ability to work as an effective team member
- Previous experience of working in an office environment
- Experience of working in a customer-facing role.
- Scheduling/ Diary Management
- Ability to relate to a wide range of people.
- Able to use own initiative within agreed protocols
Desirable
- Experience of working within the NHS
Skills
Essential
- Excellent interpersonal/communication skills, including excellent written and oral skills
- Excellent telephone manner
- Good numeracy and literacy skills
- Administrative Skills
- Good interpersonal skills.
Qualifications
Essential
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience RSA/OCR level III or equivalent experience
- GCSE English Language Grade C or above or equivalent
Desirable
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirements
Essential
- Requirement for sitting in a restricted position for a substantial proportion of the working time There is an occasional requirement to set up meeting/training rooms
- Ability to perform the full range of duties
Training
Essential
- Microsoft Office i.e. Database, Excel, Word, PowerPoint
- Minute taking
Knowledge
Essential
- Computer literacy including word, excel, outlook, database
- Maintain electronic records/information on computer
Contractual Requirements
Essential
- Requirement to complete Mandatory Training
- Ability to travel between venues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
