Patient Secretary
The closing date is 13 August 2025
Job summary
We are looking to recruit an experienced, professional secretary based at Sherwood Oaks hospital, which provides care for people 18 - 65 who are experiencing acute mental ill health. This position is a Fixed-Term Contract covering a secondment. You will be supporting the clinical staff on a male inpatient ward and will be based in the Nurses Office. Due to the nature of our patients, all staff are issued with a personal alarm for their safety and will carry keys whilst on duty.
The post holder needs to have a a flexible approach to work and the ability to prioritise and work on their own initiative. You will be responsible for all aspects of secretarial and administrative support to the clinical and medical staff in relation to patient care. Under the supervision of the Admin Team Leader & Ward Manager you will be responsible for ensuring that accurate work is completed within the time limits, framework and standards set, providing an administrative service for the ward.
Main duties of the job
To deal efficiently with all correspondence, monitoring telephone enquiries and providing information as appropriate.
To ensure patient admissions/discharges are processed and to input in a timely manner, update, maintain information and resolve queries on the patient database.
To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, production of documents, typing and audio typing, photocopying, collating of documents and electronic filing as well as general administration support services. To deal with requests and enquiries and forward them to the relevant team member.
To support clinical staff to ensure that data is recorded onto RIO in line with data quality and timeliness requirements, as indicated by the Trust.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Details
Date posted
31 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum (pro rata for part-time)
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
186-959-25-MH
Job locations
Sherwood Oaks
Sherwood Avenue, Sherwood Oaks Business Park,
Mansfield
NG18 4GW
Employer details
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
Address
Sherwood Oaks
Sherwood Avenue, Sherwood Oaks Business Park,
Mansfield
NG18 4GW
Employer's website
https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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