Job summary
Are you an operational Facilities Support Services Manager with credible experience? Do you have experience of managing soft FM services? Are you looking to join the NHS as a Facilities Support Services Manager in a forward-thinking division? If so, we have an exciting opportunity for you.
We are looking to appoint to two posts one based at Rampton Hospital and one at our Mansfield sites: Sherwood Oaks and Blossomwood Hospital.
Reporting to the Facilities Operational Manager - the posts will play a pivotal role in the setting the direction of the Facilities functions, such as portering, housekeeping,linen, catering, transport, environmental & waste services.
These posts require individuals with specific Facilities Services knowledge, skills and experience working in operational management role.
Working hours are Monday to Friday, with the possibility of joining the Facilities on Call Rota.
You will be required to adhere to national and local initiatives in order to achieve objectives that feature in key performance indicators, e.g. PLACE, National Standards of Cleanliness, Catering Services, HCAI, Health and Safety etc.
The ability to provide advice based on own interpretation on a range of issues, using skills, knowledge, experience and judgement, working both within the Trust and with external stakeholders locally, regionally and nationally.
Main duties of the job
Lead and influence the operational delivery of comprehensive, high quality, cost effective Facilities Services to covering Facilities Services North sites, supporting colleagues across Nottinghamshire Healthcare NHS Foundation Trust in all aspects of NHS Strategy, Trust Policies and Procedures, Quality, staff training, contract management, Government led initiatives, Food Safety and Health and Safety legislation and managing adherence to internal procedure/service manuals
Ensure all performance standards are achieved, including specific elements of the Healthcare Standards and performance frameworks, whilst striving for continuous improvement.
Responsible for the day to day management of Facilities staff teams, functions, equipment, consumable supplies in accordance with Trust and Legislative procedures.
Manage in-house Facilities teams of operational staff and a variety of external contracts across the sites
To produce reports, make recommendations; work with/lead/chair meetings with clinical and non clinical representatives regarding national and local initiatives, which contribute to continuous improvement of services to patients, staff and visitors
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Job description
Job responsibilities
We have in-house training to help your personal development plans and will support you with all your training.
The benefits include
Excellent pensionIn-house training opportunitiesFantastic discounts for NHS staff
To ensure a quality provision of cost effective Facilities Services .
To manage Facilities Services Contracts to achieve an effective high quality, integrated service which is managed within budgetary limits and provides value for money
To ensure all patient, staff and visitor catering services are delivered to the highest standard including hospitality and vending services
To maintain standards in catering, portering, domestic services impacting on direct patient care and responding to user requirements. This includes the achievement of income targets
Lead and contribute to the delivery of the relevant aspects of the Cleanliness in Hospitals and PLACE programmes and initiatives, producing and providing reports and action plans for all relevant departments.
Please note that this post does not meet the pay or skill level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Job description
Job responsibilities
We have in-house training to help your personal development plans and will support you with all your training.
The benefits include
Excellent pensionIn-house training opportunitiesFantastic discounts for NHS staff
To ensure a quality provision of cost effective Facilities Services .
To manage Facilities Services Contracts to achieve an effective high quality, integrated service which is managed within budgetary limits and provides value for money
To ensure all patient, staff and visitor catering services are delivered to the highest standard including hospitality and vending services
To maintain standards in catering, portering, domestic services impacting on direct patient care and responding to user requirements. This includes the achievement of income targets
Lead and contribute to the delivery of the relevant aspects of the Cleanliness in Hospitals and PLACE programmes and initiatives, producing and providing reports and action plans for all relevant departments.
Please note that this post does not meet the pay or skill level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Person Specification
Experience
Essential
- Successful experience in operational supervision and/or management of a team, including Catering and Cleaning services. Responsibility for quality service delivery
- Able to undertake audit of cleaning and catering standards In line with National standards of Cleanliness and food safety/hygiene legislation
- In developing risk assessments across services including in a catering environment (H.A.C.C.P.)
- Staff recruitment, counselling and minor disciplinary issues
- Understanding of Health and Safety at Work issues
- Meeting service users and in handling complaints sensitively
- Understanding of contractual service obligations
Desirable
- Attendance at multi-disciplinary meetings
- Liaison with Staff Side Trade Unions
- Able to manage and control a budget and identify cost efficiencies
- Experience with cleanliness in hospitals, CQC, infection control and PLACE systems/audits
Qualifications
Essential
- CIEH Level 3 Certificate in Food Hygiene (or equivalent)
- NEBSM, ILM (or equivalent)
Desirable
- CIEH Level 4 Certificate in Food Hygiene (or equivalent)
- CIEH Level 4 Health & Safety Certificate (or equivalent)
- Training Qualification
Knowledge
Desirable
- oextensive knowledge of food safety/hygiene legislation
Values and Behaviours
Essential
- All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
Skills
Essential
- good computer skills
- able to use Microsoft Office applications (Word/Excel/Outlook)
- can demonstrate good people management and leadership skills
- ability to work on his/her own initiative, and also part of a team
- good interpersonal skills with all levels of staff both internally and with external organisations
Desirable
- able to write reports
- able to use Microsoft PowerPoint
Person Specification
Experience
Essential
- Successful experience in operational supervision and/or management of a team, including Catering and Cleaning services. Responsibility for quality service delivery
- Able to undertake audit of cleaning and catering standards In line with National standards of Cleanliness and food safety/hygiene legislation
- In developing risk assessments across services including in a catering environment (H.A.C.C.P.)
- Staff recruitment, counselling and minor disciplinary issues
- Understanding of Health and Safety at Work issues
- Meeting service users and in handling complaints sensitively
- Understanding of contractual service obligations
Desirable
- Attendance at multi-disciplinary meetings
- Liaison with Staff Side Trade Unions
- Able to manage and control a budget and identify cost efficiencies
- Experience with cleanliness in hospitals, CQC, infection control and PLACE systems/audits
Qualifications
Essential
- CIEH Level 3 Certificate in Food Hygiene (or equivalent)
- NEBSM, ILM (or equivalent)
Desirable
- CIEH Level 4 Certificate in Food Hygiene (or equivalent)
- CIEH Level 4 Health & Safety Certificate (or equivalent)
- Training Qualification
Knowledge
Desirable
- oextensive knowledge of food safety/hygiene legislation
Values and Behaviours
Essential
- All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
Skills
Essential
- good computer skills
- able to use Microsoft Office applications (Word/Excel/Outlook)
- can demonstrate good people management and leadership skills
- ability to work on his/her own initiative, and also part of a team
- good interpersonal skills with all levels of staff both internally and with external organisations
Desirable
- able to write reports
- able to use Microsoft PowerPoint
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
