Job summary
The post holder is required to provide a lead role with responsibility for the day to day line management of Inpatient Clinical Secretaries based at Blossomwood and Highbury Hospital ensuring an efficient and effective reception, general office, administration and secretarial service.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
Main duties of the job
To provide day to day management and support to the Inpatient Clinical Secretaries at Blossomwood Mental Health Unit and Highbury Hospital. Core hours of this service is 8am-5pm Monday to Friday.
This role requires an experienced individual, with qualifications and previous experience in the day-to-day management of staff. The post holder will have excellent communication, organisational and time management skills.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.
Job description
Job responsibilities
Extensive working experience of MS Office and Outlook
Knowledge of procedures in relation to providing a safe working environment
Recent experience of working with minimal supervision and using own initiative
Excellent communication skills,
Excellent organisational skills and the ability to prioritise and work to set timescales
Experience of Problem solving and decision making
Ability to work as part of a team
Please note that this post does not meet the pay or skill level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
Extensive working experience of MS Office and Outlook
Knowledge of procedures in relation to providing a safe working environment
Recent experience of working with minimal supervision and using own initiative
Excellent communication skills,
Excellent organisational skills and the ability to prioritise and work to set timescales
Experience of Problem solving and decision making
Ability to work as part of a team
Please note that this post does not meet the pay or skill level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Experience
Essential
- Dealing with people to maintain a high level of customer care
- Extensive knowledge of working to senior manager level
- Experience of working in a busy office environment
- Extensive knowledge of Microsoft Office
- Understanding of the data protection act and maintaining strict confidentiality
- Accurate minute taking skills essential to internal and external meetings and HR investigation/disciplinaries
Desirable
- Audio typing working experience
- Working with computer databases
- Previous NHS experience
- Working knowledge of Patient Information Systems
Qualifications
Essential
- Possession of a recognized leadership/management qualification to Foundation Degree level or significant recent leadership management experience
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or significant leadership experience, which will include management of staff including complex issues such as change management and conflict issues
- Typing/word processing qualification to RSA/OCR III standard or equivalent skill level
Aptitudes/Skills
Essential
- Excellent communication skills
- Ability to work on own initiative
- Excellent telephone manner
- Excellent organisational skills
- Experience of working without supervision for protracted periods
Person Specification
Experience
Essential
- Dealing with people to maintain a high level of customer care
- Extensive knowledge of working to senior manager level
- Experience of working in a busy office environment
- Extensive knowledge of Microsoft Office
- Understanding of the data protection act and maintaining strict confidentiality
- Accurate minute taking skills essential to internal and external meetings and HR investigation/disciplinaries
Desirable
- Audio typing working experience
- Working with computer databases
- Previous NHS experience
- Working knowledge of Patient Information Systems
Qualifications
Essential
- Possession of a recognized leadership/management qualification to Foundation Degree level or significant recent leadership management experience
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or significant leadership experience, which will include management of staff including complex issues such as change management and conflict issues
- Typing/word processing qualification to RSA/OCR III standard or equivalent skill level
Aptitudes/Skills
Essential
- Excellent communication skills
- Ability to work on own initiative
- Excellent telephone manner
- Excellent organisational skills
- Experience of working without supervision for protracted periods
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
