Job summary
An exciting opportunity has arisen for an experienced administrator with leadership experience to join our established Community CAMHS North administration team.
The Admin team is a pivotal resource within the Community CAMHS North team , supporting the clinical team with a variety of administrative tasks to support the smooth running of the service.
We are seeking an experienced Admin Team Leader who will use their skills and knowledge to lead an establish administration team abased across two sites.
The post holder will work closely with the Operational and Clinical leads to further develop ways of working which support the implementation of new systems and efficient practice.
The post holder will be based at Balderton Primary Care Centre, Lowfield Lane, Balderton NG24 3HJ or Langold Clinic, S81 9QL , but will be required to attend both sites
Main duties of the job
The post will be responsible for the day-to-day support and supervision of admin staff in the CAMHS North Team, based across two sites, to ensure an excellent, effective and efficient administrative support is provided for the clinical staff.
The successful candidate will have the following:
- Education to NVQ Level 4 standard or equivalent level of knowledge and experience.
- Significant experience in a recent similar role, including the supervision of staff.
- Extensive working experience of Microsoft packages
- Knowledge of procedures in relation to providing a safe working environment
- Working knowledge of patient information systems
- Working with minimal supervision and using own initiative
- Excellent communication skills, with staff at all levels, patients and outside agencies
- Excellent organisational skills, office management and the ability to prioritise and work to set timescales
You will work under the direct supervision of the Operational and Clinical Team Leads
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Job description
Job responsibilities
The post holder is required to provide a lead role with responsibility for the day-to-day management of administration and secretarial staff across two bases, co-ordinating an efficient and effective administration and secretarial service.
To ensure that data quality and timelines meet Trust and CQUIN targets.
Close liaison with Contractors, Trust Estates, IT, Procurement and Support Services Departments to ensure that the site is managed effectively and efficiently.
To manage the Health and Safety Workbook under the provision of the Trusts Health and Safety policy in relation to admin staff and site common areas.
This role requires an experienced individual, with qualifications and previous experience in the day-to-day management of staff. The post holder will have excellent communication and organisational skills and have working experience of site management.
Full details are in the Job Description
Please note this post does not meet salary and or skill level required for a Skilled Worker Visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Job description
Job responsibilities
The post holder is required to provide a lead role with responsibility for the day-to-day management of administration and secretarial staff across two bases, co-ordinating an efficient and effective administration and secretarial service.
To ensure that data quality and timelines meet Trust and CQUIN targets.
Close liaison with Contractors, Trust Estates, IT, Procurement and Support Services Departments to ensure that the site is managed effectively and efficiently.
To manage the Health and Safety Workbook under the provision of the Trusts Health and Safety policy in relation to admin staff and site common areas.
This role requires an experienced individual, with qualifications and previous experience in the day-to-day management of staff. The post holder will have excellent communication and organisational skills and have working experience of site management.
Full details are in the Job Description
Please note this post does not meet salary and or skill level required for a Skilled Worker Visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.
You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.
A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Person Specification
Qualifications
Essential
- Possession of a recognised leadership/management qualification to Foundation Degree level or significant recent leadership management experience
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 4 or significant leadership experience, which will include management of staff including complex issues such as change management and conflict issues
- Typing/word processing qualification to RSA/OCR III standard or equivalent skill level
Experience
Essential
- Dealing with people to maintain a high level of customer care
- Experience of working in a busy office environment
- Extensive knowledge of Microsoft Office Packages
- Understanding of the data protection act and maintaining strict confidentiality
- Accurate minute taking skills essential to internal and external meetings and HR investigation/disciplinaries
- Significant experience in a recent similar role, including the supervision of staff
- Working experience of administrative and financial policies and procedures
- Knowledge of procedures in relation to providing a safe working environment
Desirable
- Working with computer databases
- Previous NHS experience
- Working knowledge of Patient Information Systems
- Audio typing working experience
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Contractual Requirements
Essential
- A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
- Ability to work flexibly according to the needs of the service
- Willingness to undergo training as necessary
Training
Desirable
- Customer care training
- Loggist training
Skills
Essential
- Management of staff including conflict and change management
- Excellent communication skills
- Ability to work on own initiative
- Ability to prioritise own workload and that of others
- Excellent telephone manner
- Excellent organisational skills
- Experience of working without supervision for protracted periods
- Excellent problem solving skills
Desirable
Person Specification
Qualifications
Essential
- Possession of a recognised leadership/management qualification to Foundation Degree level or significant recent leadership management experience
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 4 or significant leadership experience, which will include management of staff including complex issues such as change management and conflict issues
- Typing/word processing qualification to RSA/OCR III standard or equivalent skill level
Experience
Essential
- Dealing with people to maintain a high level of customer care
- Experience of working in a busy office environment
- Extensive knowledge of Microsoft Office Packages
- Understanding of the data protection act and maintaining strict confidentiality
- Accurate minute taking skills essential to internal and external meetings and HR investigation/disciplinaries
- Significant experience in a recent similar role, including the supervision of staff
- Working experience of administrative and financial policies and procedures
- Knowledge of procedures in relation to providing a safe working environment
Desirable
- Working with computer databases
- Previous NHS experience
- Working knowledge of Patient Information Systems
- Audio typing working experience
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Contractual Requirements
Essential
- A full UK driving license and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
- Ability to work flexibly according to the needs of the service
- Willingness to undergo training as necessary
Training
Desirable
- Customer care training
- Loggist training
Skills
Essential
- Management of staff including conflict and change management
- Excellent communication skills
- Ability to work on own initiative
- Ability to prioritise own workload and that of others
- Excellent telephone manner
- Excellent organisational skills
- Experience of working without supervision for protracted periods
- Excellent problem solving skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
