Job summary
We're pleased to be able to advertise an Access to Information Officer post to work within our Access to Information Team. The Access to Information Team is a part of the Trust's Data Security and Data Protection service.
We're looking for someone that works well under pressure, is motivated and organised, and will relish the opportunity to learn. This role will provide you with the opportunity to work with and interpret different pieces of legislation, it will enhance your personal and professional skillset, and help to provide you with the necessary knowledge to progress within our service.
The main duty of the role will be to process requests for copies of personal data; these requests are made by a variety of different applicants (including patients, solicitors, the police service, etc).
The Access to Information Team is made up of 11 team members and is based at Duncan Macmillan House in Nottingham, although the team currently undertake hybrid working (a mixture of working from home and in the office) - the hybrid working has been successful, efficient, and has proven popular with the team members.
Main duties of the job
- To provide support and guidance to Trust staff, service users, and their representatives in relation to information rights incorporating General Data Protection Regulation, Data Protection Act 2018, and the associated legislation
- To understand and be able to interpret the current data protection legislation particularly in regard to data subjects' rights, ensuring the Trust upholds these rights
- Working to strict deadlines as dictated by legislation policies and procedures
- To retrieve information both electronically and paper based when requested by telephone and in writing both internally and external to the Trust keeping in accordance with protocol
- To provide an access to information function ensuring all data is present, requesting appropriate authority and approvals required prior to processing requests, working to the relevant legislation, local policies, procedures an guidance
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Job description
Job responsibilities
Provision of function supporting service users, their representatives and staff in regard to their information rights, in accordance with data protection legislation, across all areas of the organisation.
Provision of information in response to requests from solicitors, Police Forces and Courts. Liaise with and provide information to the Claims Department in relation to litigation claims.
With minimal supervision, investigate and respond to complaints pertaining to Subject Access Requests. Process and respond to Rectification Requests.
Be proficient in the use of IT systems including: - Microsoft Office Excel, Outlook, Word, Database & internal systems including, departmental information systems.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
Provision of function supporting service users, their representatives and staff in regard to their information rights, in accordance with data protection legislation, across all areas of the organisation.
Provision of information in response to requests from solicitors, Police Forces and Courts. Liaise with and provide information to the Claims Department in relation to litigation claims.
With minimal supervision, investigate and respond to complaints pertaining to Subject Access Requests. Process and respond to Rectification Requests.
Be proficient in the use of IT systems including: - Microsoft Office Excel, Outlook, Word, Database & internal systems including, departmental information systems.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Knowledge
Essential
- Knowledge of records management principles
- Knowledge of GDPR, Data Protection Act 2018, Caldicott Principles, strict confidentiality included associated legislation
Skills
Essential
- Effective communication and interpersonal skills at all levels
- Very good computer knowledge and skills
- Ability to work unsupervised prioritising and organising workloads as required
- Ability to undertake multiple tasks at any one time
Experience
Essential
- Substantial NHS experience or clerical experience
- Ability to work independently
Contractual Requirements
Essential
- Ability and willingness to travel to other sites as required Requirement
Qualifications
Essential
- Up to NVQ Level 4 or equivalent experience in keyboard/computer skills
- Good level of general education
Desirable
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirement
Essential
- Requirement for sitting in a restricted position for a substantial proportion of the working time
- Standing to undertake tasks such as photocopying
Person Specification
Knowledge
Essential
- Knowledge of records management principles
- Knowledge of GDPR, Data Protection Act 2018, Caldicott Principles, strict confidentiality included associated legislation
Skills
Essential
- Effective communication and interpersonal skills at all levels
- Very good computer knowledge and skills
- Ability to work unsupervised prioritising and organising workloads as required
- Ability to undertake multiple tasks at any one time
Experience
Essential
- Substantial NHS experience or clerical experience
- Ability to work independently
Contractual Requirements
Essential
- Ability and willingness to travel to other sites as required Requirement
Qualifications
Essential
- Up to NVQ Level 4 or equivalent experience in keyboard/computer skills
- Good level of general education
Desirable
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirement
Essential
- Requirement for sitting in a restricted position for a substantial proportion of the working time
- Standing to undertake tasks such as photocopying
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
