Job summary
Looking for something new & exciting in the NHS? Ever considered Prison healthcare?
An exciting opportunity has arisen for an Administrator to join the Offender Health Directorate working at HMP Lowdham Grange.
To work as part of a team providing secretarial, clerical and administrative support to the Healthcare team within HMP Lowdham.
Do you want to feel rewarded in being able to deliver a bespoke package of care to address and improve health inequalities to individuals with diverse and complex health needs?
We have well-established and strong relationships with the prison team, who support us to deliver safe care.
We might close the vacancy earlier, if there is sufficient number of applications received.
Please note this post does not meetskilllevel required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above,however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevantskill and paycriteria hereImmigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)
Main duties of the job
Input accurate data onto SystmOne ensuring timely and accurate reports are provided for the clinical matrons and Head of Healthcare.
Support the clinical team in the organising and facilitation of clinics and diaries, using SystmOne rota, ledgers and assignment to caseloads.
Booking and monitoring secondary care outpatient appointments and requests for diagnostic tests.
Liaison with sub-contractor services who provide healthcare provision within the detained estate re: waiting lists, ledgers, and template management.
Processing of subject access requests in accordance with Data Protection Regulations and the GDPR.
Filing, photocopying, scanning and attaching documents into SystmOne.
The set up and maintenance of databases.
Attend meetings as a minute taker and responsibility for the production of agenda, minutes, action tracker.
Use of multiple software packages for example, SystmOne, Microsoft Office, Adobe Acrobat Pro 2020.
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
The Offender Health Care Group is one of the largest and most successful providers of prison healthcare in the UK. The Care Group provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.
The Care Group provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.
We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.
Working in an administrative team within a prison establishment as part of the Offender Health Directorate.
Ability to communicate with patients where there may be barriers to understanding, such as learning needs/language.
Take appropriate action from messages received and ensure that all information is transmitted to relevant parties.
Handling sensitive and sometimes distressing information appropriately, whilst maintaining patient and staff confidentiality.
To communicate complex and sensitive information verbally and in writing with members of the multi disciplinary team.
Maintain patient health care records including computerised systems (SystmOne) and databases.
Liaising with external organisations as required, contributing to continuity of care for patients required to attend court, transfer establishments or upon release.
Would you like to work closely with others as part of a wide MDT, including GPs, Psychiatrists, sexual health specialists, Pharmacists, substance misuse experts, RGNs, RMNs, Learning disability nurses, Psychologists and other allied professionals.
Job description
Job responsibilities
The Offender Health Care Group is one of the largest and most successful providers of prison healthcare in the UK. The Care Group provide physical, mental health and substance misuse healthcare services in prisons across the East Midlands, Lincolnshire & Leicestershire.
The Care Group provides healthcare to 7 prisons and a short term holding facility. You are part of a large peer group of 400+ healthcare professionals with access to peer support, supervision and excellent opportunities for learning and development. We also offer services within the Personality Disorder Pathway, including Therapeutic Communities (within prisons), Community and Prison Personality Disorder services and specialist Veteran Services.
We are committed to working in partnership with prison services, national probation service other healthcare providers and our criminal justice system partners to improve health, support justice to reduce re-offending behaviour. The Offender Health Team truly believes it can make a difference to the lives of offenders by offering consistent, high-quality care in primary, mental health and substance misuse services that are equivalent to health services delivered outside of Prison.
Working in an administrative team within a prison establishment as part of the Offender Health Directorate.
Ability to communicate with patients where there may be barriers to understanding, such as learning needs/language.
Take appropriate action from messages received and ensure that all information is transmitted to relevant parties.
Handling sensitive and sometimes distressing information appropriately, whilst maintaining patient and staff confidentiality.
To communicate complex and sensitive information verbally and in writing with members of the multi disciplinary team.
Maintain patient health care records including computerised systems (SystmOne) and databases.
Liaising with external organisations as required, contributing to continuity of care for patients required to attend court, transfer establishments or upon release.
Would you like to work closely with others as part of a wide MDT, including GPs, Psychiatrists, sexual health specialists, Pharmacists, substance misuse experts, RGNs, RMNs, Learning disability nurses, Psychologists and other allied professionals.
Person Specification
Qualifications
Essential
- GCSE Maths and English A - C or equivalent
- RSA Il Typing/word processing or equivalent
- NVQ Level II Business Administration or equivalent
Experience
Essential
- Experience of working in an office environment
Desirable
- An awareness of working in a secure setting
- An awareness of Clinical Administrative Systems
Knowledge
Essential
- Knowledge of IT Systems
- Good understanding of confidentiality
- Ability to prioritise own work load
Desirable
Skills
Essential
- Good verbal/written communication skills
- Excellent IT skills Microsoft packages
- Excellent telephone manner
- Ability to work on own initiative and work as part of a team
Desirable
- Willingness to undertake Customer Service Training
Contractual Requirements
Essential
- Flexibility around working hours in line with service and operational need
- Ability to work across geographical establishments
- Ability to travel across Trust sites to undertake training
Physical Requirements
Essential
- Has the physical ability to perform the full range of duties
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Person Specification
Qualifications
Essential
- GCSE Maths and English A - C or equivalent
- RSA Il Typing/word processing or equivalent
- NVQ Level II Business Administration or equivalent
Experience
Essential
- Experience of working in an office environment
Desirable
- An awareness of working in a secure setting
- An awareness of Clinical Administrative Systems
Knowledge
Essential
- Knowledge of IT Systems
- Good understanding of confidentiality
- Ability to prioritise own work load
Desirable
Skills
Essential
- Good verbal/written communication skills
- Excellent IT skills Microsoft packages
- Excellent telephone manner
- Ability to work on own initiative and work as part of a team
Desirable
- Willingness to undertake Customer Service Training
Contractual Requirements
Essential
- Flexibility around working hours in line with service and operational need
- Ability to work across geographical establishments
- Ability to travel across Trust sites to undertake training
Physical Requirements
Essential
- Has the physical ability to perform the full range of duties
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
