Job summary
The post holder will coordinate patient attendance at physical healthcare appointments, ensuring that the patient is escorted safely and in a timely manner.
To actively participate as a member of the Health Centre team in the delivery, monitoring and evaluation of an effective service.
The post holder will be required to carry out some administrative tasks within the department, or be deployed to ward areas when not required by the department. The role requires an individual with an ability to work as part of a team but also to be able to work unsupervised for a span of duty.
There is a need for awareness of security and patient issues.
To escort patients from wards to the Health Centre and back.
To provide chaperone for the patients whilst in appointments
Main duties of the job
Working Practice
Communicate patient escorting requirements to Central resource Office (CRO).
Coordinate daily escort schedules with CRO.
Coordinate escorting schedules with relevant ward staff.
To liaise with wards on escorting requirements for patients, taking into account any specific identified risks.
Perform assigned escorting duties
To undertake singleton escorting of patients as appropriate
Maintain good order and cleanliness in the department and assist in the preparation of physical healthcare clinics
Administrative tasks will include:
? Photocopying, filing and scanning documents
? Maintaining patient electronic records
? Booking appointments
? Data collection
Monitor and maintain supplies of materials and equipment within the department.
Reprocessing of contaminated medical instruments and devices
Security and maintenance checks within the area of work
Work at all times to minimise the risk of spread of infection
Assist with administrative tasks as directed by senior colleagues.
Actively promote a responsible caring attitude at all times, treating all patents with dignity and respect.
Demonstrate by example, an understanding of, and support the principles of Advocacy.
Always act in a manner that ensures no patient is subject to any forms of abuse.
Always act in a manner to promote and safeguard the interests and wellbeing of patients.
To work within requirements of security at all times.
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
Please see attached the Job Description and Person Specification where you can find the main responsibilities and requirements of these roles.
Escorting patients to and from their health care appointments and supervise them during attendance at these appointments
Always act in a manner that ensures no patients is subject to any form of abuse
Participate in the induction of new staff
Work on wards as required/directed by Modern Matron for the Physical Healthcare Service.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker/Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
Please see attached the Job Description and Person Specification where you can find the main responsibilities and requirements of these roles.
Escorting patients to and from their health care appointments and supervise them during attendance at these appointments
Always act in a manner that ensures no patients is subject to any form of abuse
Participate in the induction of new staff
Work on wards as required/directed by Modern Matron for the Physical Healthcare Service.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker/Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Physical Requirements
Essential
- Able to undertake training in physical intervention including Prevention, managing violence and aggression and moving and handling of patients.
- To be able to work for long periods of time using visual display equipment.
- Good level of health and fitness enabling the candidate to exert intense physical effort throughout the period of work.
- Able to rapidly respond to serious and emergency situations. Able to escort and maintain custody of patients within a high secure environment.
Qualifications
Essential
- Good general education background at A-level or equivalent.
- Basic computer skills
Desirable
- Previous use of SystmOne and/or RiO clinical Systems
Experience
Essential
- Previous experience in a healthcare setting.
- Experience working within a mental health or learning disability care setting.
Desirable
- Experience of working in Forensic Mental Health setting
Knowledge
Essential
- Knowledge of the mental health and mental capacity acts.
- Knowledge of key infection and prevention and control processes
- Good understanding of Health & Safety
- Equal Opportunities and Manual Handling understanding.
Skills
Essential
- The ability to maintain patient confidentially always.
- Ability to use a wide range of verbal and none verbal communication methods.
- Ability to motivate others
- Organisational skills.
- Able to resolve problems effectively and efficiently.
- Able to work with minimum supervision.
- Able to work alone and as part of a team.
Values and behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Person Specification
Physical Requirements
Essential
- Able to undertake training in physical intervention including Prevention, managing violence and aggression and moving and handling of patients.
- To be able to work for long periods of time using visual display equipment.
- Good level of health and fitness enabling the candidate to exert intense physical effort throughout the period of work.
- Able to rapidly respond to serious and emergency situations. Able to escort and maintain custody of patients within a high secure environment.
Qualifications
Essential
- Good general education background at A-level or equivalent.
- Basic computer skills
Desirable
- Previous use of SystmOne and/or RiO clinical Systems
Experience
Essential
- Previous experience in a healthcare setting.
- Experience working within a mental health or learning disability care setting.
Desirable
- Experience of working in Forensic Mental Health setting
Knowledge
Essential
- Knowledge of the mental health and mental capacity acts.
- Knowledge of key infection and prevention and control processes
- Good understanding of Health & Safety
- Equal Opportunities and Manual Handling understanding.
Skills
Essential
- The ability to maintain patient confidentially always.
- Ability to use a wide range of verbal and none verbal communication methods.
- Ability to motivate others
- Organisational skills.
- Able to resolve problems effectively and efficiently.
- Able to work with minimum supervision.
- Able to work alone and as part of a team.
Values and behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
