Job summary
This is an incredibly exciting opportunity for someone who has extensive experience of mental health services to join the senior leadership team as Associate Director of Quality. The post holder provides senior leadership, oversight, and expert knowledge on the Quality agenda across the organisation, to ensure service user experience and quality is prioritised and characterize the work of the Trust.
This role is integral to ensuring the Trust's compliance with legislation and national, local and Trust systems, frameworks, and standards. Provide strategic leadership for quality and clinical governance and ensure there are robust systems and processes in place including oversight of our regulatory and registration obligations, especially as these develop Ensure that the Trust is prepared for and embraces Care Quality Commissions (CQC) responsive and planned inspections with comprehensive management arrangements across operational and corporate services.
Main duties of the job
The post holder is pivotal in liaison with other key professionals across the Trust, and functional heads within the Chief Nurse and the Executive Medical Directors, will lead standard setting, quality planning and improvements to ensure efficient, effective and high-quality standards of patient care are developed and sustained.
The Associate Director of Quality will support the Deputy Chief Nurse with outward facing elements of the quality agenda including working with the Integrated Care System (ICS), CQC and NHSE, Local Authority, Parliamentary and Health Service Ombudsman (PHSO) and other provider organisations.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Job description
Job responsibilities
In summary, key elements of responsibility within the portfolio of the post of Associate Director Quality include:
A core part of the Trusts quality management system which includes quality planning, quality control, quality assurance, and quality improvement.Lead the production of the Quality Account ensuring wide ranging involvement and coproduction, confirmation of quality priorities and reporting against nationally mandated indicators.Provide professional visible leadership which inspires, motivates, empowers and embeds quality improvement across the whole Trust.
Lead and support the development of a culture of continuous improvement in patient care, driven by patients and carers.
We want to hear from people who are passionate about quality. Please contact laura.belshaw@nottshc.nhs.uk if you want any further information or an informal discussion.
Job description
Job responsibilities
In summary, key elements of responsibility within the portfolio of the post of Associate Director Quality include:
A core part of the Trusts quality management system which includes quality planning, quality control, quality assurance, and quality improvement.Lead the production of the Quality Account ensuring wide ranging involvement and coproduction, confirmation of quality priorities and reporting against nationally mandated indicators.Provide professional visible leadership which inspires, motivates, empowers and embeds quality improvement across the whole Trust.
Lead and support the development of a culture of continuous improvement in patient care, driven by patients and carers.
We want to hear from people who are passionate about quality. Please contact laura.belshaw@nottshc.nhs.uk if you want any further information or an informal discussion.
Person Specification
Training
Essential
- oFormal leadership and management training.
- oEvidence of continuing professional development
Qualifications
Essential
- oRegistered Clinical Professional or Social Worker.
- oMaster's degree or equivalent level of practical experience
- oFurther specialist training equivalent to post graduate doctorate in quality surveillance, governance and clinical effectiveness
Experience
Essential
- oSignificant experience as a clinician/social worker operating at a senior clinical level
- oSignificant experience of management and leadership in a complex clinical environment.
- oExpert knowledge of mental health/or community physical health clinical services.
- oSuccessful track record of clinical practice and clinical supervision of nursing practice
- oExperience of effective partnership working with a range of agencies and stakeholders.
- oExperience of presenting to large forums and chairing in sub board level committee meetings.
- oExperience of providing specialist advice, when required.
- oBroad experience in large multi-site, mutli disciplinary complex clinical settings.
- oDeveloping policies and strategies
- oExperience of complex case, quality review and investigation management.
- oExperience leading and influencing across a wide range of clinical staff.
Desirable
- oExperience of utilising appreciative inquiry to deliver change.
- oWorking at Regional/National level
Knowledge
Essential
- oDetailed knowledge Information Governance, Data Security, Data Protection, Caldicott Guidelines, Freedom of Information Act
- oAwareness of provider data, reporting, outcome measurement
- oDeveloped knowledge of local and national policy.
- oTheoretical and practical knowledge of a range of work procedures and practices
- oFinance and budgetary management.
- oDeveloped knowledge of People Management
Desirable
- oFlexible in style and approach
- oSpecialist knowledge over more than one discipline/function acquired over a significant period
Skills
Essential
- oAble to deliver without direct line management control.
- oAbility to work within deadlines
- oCan demonstrate a high level of organisational skills and ability.
- oAbility to interpret complex data, distill and present to a range of audiences.
- oCan demonstrate effective communication style.
- oCan demonstrate highly developed verbal and non-verbal communication skills.
- oHighly advanced presentation skills
- oActively listens and engages.
- oAbility to negotiate, coach and manage in difficult situations, exercising judgement.
- oExercise judgement involving highly complex facts or situations, which require analysis, interpretation and comparison of a range of options.
values
Essential
- oAll colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
Person Specification
Training
Essential
- oFormal leadership and management training.
- oEvidence of continuing professional development
Qualifications
Essential
- oRegistered Clinical Professional or Social Worker.
- oMaster's degree or equivalent level of practical experience
- oFurther specialist training equivalent to post graduate doctorate in quality surveillance, governance and clinical effectiveness
Experience
Essential
- oSignificant experience as a clinician/social worker operating at a senior clinical level
- oSignificant experience of management and leadership in a complex clinical environment.
- oExpert knowledge of mental health/or community physical health clinical services.
- oSuccessful track record of clinical practice and clinical supervision of nursing practice
- oExperience of effective partnership working with a range of agencies and stakeholders.
- oExperience of presenting to large forums and chairing in sub board level committee meetings.
- oExperience of providing specialist advice, when required.
- oBroad experience in large multi-site, mutli disciplinary complex clinical settings.
- oDeveloping policies and strategies
- oExperience of complex case, quality review and investigation management.
- oExperience leading and influencing across a wide range of clinical staff.
Desirable
- oExperience of utilising appreciative inquiry to deliver change.
- oWorking at Regional/National level
Knowledge
Essential
- oDetailed knowledge Information Governance, Data Security, Data Protection, Caldicott Guidelines, Freedom of Information Act
- oAwareness of provider data, reporting, outcome measurement
- oDeveloped knowledge of local and national policy.
- oTheoretical and practical knowledge of a range of work procedures and practices
- oFinance and budgetary management.
- oDeveloped knowledge of People Management
Desirable
- oFlexible in style and approach
- oSpecialist knowledge over more than one discipline/function acquired over a significant period
Skills
Essential
- oAble to deliver without direct line management control.
- oAbility to work within deadlines
- oCan demonstrate a high level of organisational skills and ability.
- oAbility to interpret complex data, distill and present to a range of audiences.
- oCan demonstrate effective communication style.
- oCan demonstrate highly developed verbal and non-verbal communication skills.
- oHighly advanced presentation skills
- oActively listens and engages.
- oAbility to negotiate, coach and manage in difficult situations, exercising judgement.
- oExercise judgement involving highly complex facts or situations, which require analysis, interpretation and comparison of a range of options.
values
Essential
- oAll colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
