Job summary
An exciting, challenging and rewarding opportunity has arisen for a Control Centre Assistant post to work within the Security Department at Rampton Hospital.
Main duties of the job
The main Control Centre forms the only access and egress points in and out of Rampton hospital, it is the first line of security and operates within a wider Security Department ensuring a safe and secure environment for patients, visitors, contractors and staff across the Rampton hospital site.
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
As a Control Centre Assistant, you will work as a member of a large team in both Reception and Control Room within a high secure Hospital. You will operate a variety of complex access and egress systems which will contribute to a safe and secure environment for patients, visitors, contractors and staff. You will possess excellent communication and interpersonal skills and be capable of working in a people orientated environment within a secure setting.
You will provide a front facing service offering information and advice to a wide range of customers with different needs hospital staff, contractors, professional and social visitors in challenging situations. You will be required to work as part of a flexible team working shifts over a 24 day, 365 days per year which will include weekend, bank holiday and night working.
You will provide a reception and security service to the Hospital, operate specific security systems and equipment within the Entry Building in both Reception and Control Room, including-X-Ray machinesMetal detection equipmentMicrosearch electronic heartbeat detector system for Vehicle searches.Operation of the Visitor, Contractor and Staff computerised access systems.You will carry out searching of staff, patients, contractors and visitors, both persons and property as instructed by a Team Leader.Operating the digital radio system, monitoring CCTV.You will be able to demonstrate excellent communication and IT skills as well as being highly motivated and willing to adopt a flexible approach to working practice. Carry out checks of the perimeter fence reporting any findings to the Duty Team Leader.GCSE or equivalent with grades from A-D with IT knowledge.Excellent communication skills verbal and written. Work on own initiative with minimal supervision.
Please note that this post does not meet the pay level required for a Skilled worker visa.Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
As a Control Centre Assistant, you will work as a member of a large team in both Reception and Control Room within a high secure Hospital. You will operate a variety of complex access and egress systems which will contribute to a safe and secure environment for patients, visitors, contractors and staff. You will possess excellent communication and interpersonal skills and be capable of working in a people orientated environment within a secure setting.
You will provide a front facing service offering information and advice to a wide range of customers with different needs hospital staff, contractors, professional and social visitors in challenging situations. You will be required to work as part of a flexible team working shifts over a 24 day, 365 days per year which will include weekend, bank holiday and night working.
You will provide a reception and security service to the Hospital, operate specific security systems and equipment within the Entry Building in both Reception and Control Room, including-X-Ray machinesMetal detection equipmentMicrosearch electronic heartbeat detector system for Vehicle searches.Operation of the Visitor, Contractor and Staff computerised access systems.You will carry out searching of staff, patients, contractors and visitors, both persons and property as instructed by a Team Leader.Operating the digital radio system, monitoring CCTV.You will be able to demonstrate excellent communication and IT skills as well as being highly motivated and willing to adopt a flexible approach to working practice. Carry out checks of the perimeter fence reporting any findings to the Duty Team Leader.GCSE or equivalent with grades from A-D with IT knowledge.Excellent communication skills verbal and written. Work on own initiative with minimal supervision.
Please note that this post does not meet the pay level required for a Skilled worker visa.Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Qualifications
Essential
- Basic Level of Education to include Basic Numeracy / Literacy Skills e.g. GCSE or equivalent with Grades A-D
- IT or word processing knowledge
Skills
Essential
- Excellent verbal/written communication skills
- Work on own initiative with minimal supervision
- Works well under pressure
- Team worker
Knowledge
Essential
- Interest in security and customer related issues
Desirable
- Experience of operating x-ray equipment
Experience
Essential
- Experience of working in a customer orientated environment
Desirable
- Experience of working in a secure environment
Trust Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Person Specification
Qualifications
Essential
- Basic Level of Education to include Basic Numeracy / Literacy Skills e.g. GCSE or equivalent with Grades A-D
- IT or word processing knowledge
Skills
Essential
- Excellent verbal/written communication skills
- Work on own initiative with minimal supervision
- Works well under pressure
- Team worker
Knowledge
Essential
- Interest in security and customer related issues
Desirable
- Experience of operating x-ray equipment
Experience
Essential
- Experience of working in a customer orientated environment
Desirable
- Experience of working in a secure environment
Trust Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
