Job summary
We have an exciting opportunity for a Clinical Secretary for Liaison Psychiatry based at Queens Medical Centre, Nottingham. The post holder will provide a high level, efficient, comprehensive, and confidential admin support service to the Liaison Psychiatry Team within Mental Health Services for Older People in Nottinghamshire. The roles require an experienced individual who has a flexible approach to work and the ability to prioritise and work on their own initiative. This will include maintaining patient related records/databases, making appointments, and preparing correspondence.
Main duties of the job
To work as part of an administrative team supporting the full MDT.To undertake office duties including diary management and message management, opening and distributing mail, operation of patient information systems, dealing with telephone calls and enquiries, production of documents, typing and photocopying, collating of documents and electronic filing as well as general administration support services
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
Efficient secretarial/admin/reception support, produce high quality reports within agreed deadlines as required, diary management, message management, opening and distributing of mail, dealing with telephone calls and enquires, production of documents, typing and audio typing, photocopying, collating of documents, electronic filing, minute taking.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
Efficient secretarial/admin/reception support, produce high quality reports within agreed deadlines as required, diary management, message management, opening and distributing of mail, dealing with telephone calls and enquires, production of documents, typing and audio typing, photocopying, collating of documents, electronic filing, minute taking.
Please note that this post does not meet the pay level required for a Skilled worker visa.
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Qualifications
Essential
- NVQ 3 level in Business Administration or working towards
Desirable
- ECDL, Medical Terminology,
- Audio typing
Training
Essential
- Microsoft Office i.e Database, Excel, Word, PowerPoint
Desirable
Experience
Essential
- Scheduling/ Diary Management
- Experience of working in a customer-facing role
- Previous experience of working in an office environment
- Ability to work as an effective team member.
Desirable
- Experience of working within the NHS
- Knowledge of Patient Information Systems
- Minute Taking
Knowledge
Essential
- Computer literacy including word, excel, outlook, database
Desirable
- Maintain electronic records/information on computer
Skills
Essential
- Excellent interpersonal/communication skills, including excellent written and oral skills.
- Excellent telephone manner
- Good interpersonal skills
- Typing skills
Contractual Requirements
Essential
- Ability to travel between venues
- Requirement to complete Mandatory Training
Person Specification
Qualifications
Essential
- NVQ 3 level in Business Administration or working towards
Desirable
- ECDL, Medical Terminology,
- Audio typing
Training
Essential
- Microsoft Office i.e Database, Excel, Word, PowerPoint
Desirable
Experience
Essential
- Scheduling/ Diary Management
- Experience of working in a customer-facing role
- Previous experience of working in an office environment
- Ability to work as an effective team member.
Desirable
- Experience of working within the NHS
- Knowledge of Patient Information Systems
- Minute Taking
Knowledge
Essential
- Computer literacy including word, excel, outlook, database
Desirable
- Maintain electronic records/information on computer
Skills
Essential
- Excellent interpersonal/communication skills, including excellent written and oral skills.
- Excellent telephone manner
- Good interpersonal skills
- Typing skills
Contractual Requirements
Essential
- Ability to travel between venues
- Requirement to complete Mandatory Training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
