Nottinghamshire Healthcare NHS Foundation Trust

Clinical Admin Support

This job is now closed

Job summary

This role requires the post holder to provide an efficient and comprehensive clerical and administrative service for the department. This will include maintaining patient related records/databases, making appointments and preparing correspondence.

There are two roles available one working with the Mansfield Local Mental Health Team at 3 Heather Close, Mansfield, Notts, NG185QL & the other working with the Ashfield Local Mental Health team at the Millfields Centre, Millbrook Mental Health Unit, Mansfield Road, Nottinghamshire, NG17 4JT.

You will work as part of a team providing clerical and administrative support.

Where required, you will participate in the provision of a welcoming and confidential reception service to clients, staff and visitors.

Main duties of the job

To carry out all aspects of clerical and administrative support.
Maintain health care records including computerised systems and databases.
Reception duties including monitoring patients & visitor attendance, dealing with telephone enquiries and incoming mail.
To received and make internal and external telephone calls from staff, service users/patients, members of the public and external agencies ensuring that messages received are appropriately signposted and actioned.
Type correspondence, as required.
Co-ordinating healthcare appointments for patients.
Word process correspondence including letters, memos and typing reports.
May be required to take notes/minutes at team meetings.
Filing and photocopying, scan and attaching documents.
To implement and maintain adequate filing and follow up systems.
Transfer of individual and bulk files for archiving between locations.
Input clinical data and maintain.
Identify health and safety practices that are appropriate to self and others.
To participate in appropriate training courses and updates in accordance with mandatory requirements and undertake personal development plan 'My Annual Review'.
Working as a team to provide cover for sickness and annual leave, as and when required.
To undertake any other duties that would be a reasonable expectation of the role.

About us

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!

#TeamNottsHC

Date posted

09 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum (pro rata for part time)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

186-135-24-MH-A

Job locations

Heather Close & Millfields Centre

Heather Close

Mansfield & Ashfield

NG18 5QL

Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification outlining the main responsibilities of the role.

If you require any further information on the job description or main responsibilities please contact myself on 0115 969 1300 ext: 13168.

Please note this post does not meetskilllevel required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above,however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevantskill and paycriteria hereImmigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)

Job description

Job responsibilities

Please see attached detailed Job Description and Person Specification outlining the main responsibilities of the role.

If you require any further information on the job description or main responsibilities please contact myself on 0115 969 1300 ext: 13168.

Person Specification

Qualifications

Essential

NVQ Level 2 Business Administration or willing to work towards
Minimum OCR/RSA II typing/word processing or equivalent level of knowledge and experience

Desirable

ECDL or equivalent

Skills

Essential

Good verbal / written communication skills
Excellent IT skills and knowledge of IT systems
Excellent telephone manner

Desirable

SystmOne / RIO

Experience

Essential

Experience of working in an office/reception environment

Other Requirements

Essential

Awareness of confidentiality requirements
Ability to work as part of a team

Physical Requirements

Essential

Has the physical ability to perform the full range of duties

Values & Behaviours

Essential

All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare Foundation Trust Values - Trust Honesty Respect Compassion Teamwork.
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity & Inclusion (EDI) and how it applies to their role.

Person Specification

Qualifications

Essential

NVQ Level 2 Business Administration or willing to work towards
Minimum OCR/RSA II typing/word processing or equivalent level of knowledge and experience

Desirable

ECDL or equivalent

Skills

Essential

Good verbal / written communication skills
Excellent IT skills and knowledge of IT systems
Excellent telephone manner

Desirable

SystmOne / RIO

Experience

Essential

Experience of working in an office/reception environment

Other Requirements

Essential

Awareness of confidentiality requirements
Ability to work as part of a team

Physical Requirements

Essential

Has the physical ability to perform the full range of duties

Values & Behaviours

Essential

All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare Foundation Trust Values - Trust Honesty Respect Compassion Teamwork.
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity & Inclusion (EDI) and how it applies to their role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Heather Close & Millfields Centre

Heather Close

Mansfield & Ashfield

NG18 5QL

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Heather Close & Millfields Centre

Heather Close

Mansfield & Ashfield

NG18 5QL

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)