Job summary
An exciting opportunity has arisen for an enthusiastic individual to undertake the role of Clerical Officer/Receptionist within our health centres. As a member of the administration team you will ensure a high quality reception and efficient administration service is provided to staff and patients. This post is based at Stapleford Care Centre but the postholder will be required to cover sites across the south of the county as and when required. This will include bases in Rushcliffe, Gedling and Broxtowe & Hucknall.
Main duties of the job
You will be required to have good written and verbal communication skills as the role entails liaising with staff, clients and other agencies at all levels. You may be required to work at other health centres across the county so ability to travel a necessity.
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
You should have previous reception, clerical and computer experience, good keyboard skills and be educated to GCSE or equivalent level, with NVQ Level 2 in Business Administration.
You should be able to work on your own initiative and be flexible to work within Health Centres across the region covered by Local Partnerships.
Please note this post does not meetskilllevel required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above,however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevantskill and paycriteria hereImmigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)
Job description
Job responsibilities
You should have previous reception, clerical and computer experience, good keyboard skills and be educated to GCSE or equivalent level, with NVQ Level 2 in Business Administration.
You should be able to work on your own initiative and be flexible to work within Health Centres across the region covered by Local Partnerships.
Please note this post does not meetskilllevel required for a Skilled worker visa. Applicants requiring a Skilled Worker visa will usually need to be in a role which is at Band 3 or above,however please note not all Band 3 roles are capable of sponsorship. You can determine the likelihood of obtaining Sponsorship against the relevantskill and paycriteria hereImmigration Rules - Immigration Rules Appendix Skilled Occupations - Guidance - GOV.UK (www.gov.uk)
Person Specification
Qualifications
Essential
- Minimum OCR/RSA II typing/word processing or equivalent
- NVQ2 Business & Administration or working towards
Desirable
Experience
Essential
- Customer service experience
Desirable
- Experience of working in an office environment
- SystmOne or RiO
Skills
Essential
- Good verbal / written & communication skills
- Excellent IT skills and knowledge of IT systems
- Excellent telephone manner
- Ability to work as part of a team
Knowledge
Essential
- Awareness of confidentiality requirements (GDPR)
Physical Requirements
Essential
- Has the physical ability to perform the full range of duties
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Person Specification
Qualifications
Essential
- Minimum OCR/RSA II typing/word processing or equivalent
- NVQ2 Business & Administration or working towards
Desirable
Experience
Essential
- Customer service experience
Desirable
- Experience of working in an office environment
- SystmOne or RiO
Skills
Essential
- Good verbal / written & communication skills
- Excellent IT skills and knowledge of IT systems
- Excellent telephone manner
- Ability to work as part of a team
Knowledge
Essential
- Awareness of confidentiality requirements (GDPR)
Physical Requirements
Essential
- Has the physical ability to perform the full range of duties
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
