Job summary
The Patient Safety Coordinator will work as a member of the Patient Safety Team to support the Patient Safety Manager and wider team to create an organisational safety culture that focuses on high quality care standards, preventing avoidable harm by analysing trends, lessons learnt and best evidence to inform organisational harm.
Main duties of the job
The Patient Safety Coordinator will be responsible for analysing and dissemination of patient safety data to deliver quality improvements. To provide the central corporate assurance and scrutiny of patient safety incident reporting, investigation and learning system.
The post holder will be responsible for introducing robust tracking and monitoring mechanisms across the Trust and that Divisional and Speciality level information feeds into the Trust's quality and performance management processes.
To support and provide guidance and training to colleagues on the completion of investigations and report writing. Work closely with Divisional Risk and Governance leads to ensure full integration of all Trust staff to the PSIRF process investigations through training, communication, and active participation.
Support the Patient Safety Manager in the development of policies and procedures and the local implementation of PSIRF procedural/policy changes across the organisation. Support the development of the production of a range of reports as required by the Trust Board, Board Committees, Divisions, and other stakeholders such as Commissioners.
To be a member of Trust subgroups / committees as determined appropriate by Line Manager. Manage and mitigate clinical risk and contribute to the development and maintenance of the Trust Risk Register in relation to patient safety.
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
- Co-ordination of PSIRF documentation including taking the lead to allocate, oversee and support the trust investigation panels, responding to timelines as required.
- Co-ordinate initial PSIRF panel meetings and act as point of contact for staff in relation to liaison, meeting, sharing, and feedback.
- Active participation in the care group Quality Governance meetings.
- To undertake audit and projects as appropriate in order to strengthen Governance processes and structures within the Patient Safety team.
- To provide guidance to senior managers, investigating officers and other staff members in relation to the investigation processes.
- Assisting with governance processes in relation to responding to CAS alerts.
- To advise and support clinical and support staff regarding Clinical Governance processes and expectations.
- To assist with the coordination of activity and work to ensure that the Patient Safety team are is aware of new and upcoming monitoring standards.
- To ensure that the Trust responds in an informed and appropriate manner to those agencies requiring governance information.
Job description
Job responsibilities
- Co-ordination of PSIRF documentation including taking the lead to allocate, oversee and support the trust investigation panels, responding to timelines as required.
- Co-ordinate initial PSIRF panel meetings and act as point of contact for staff in relation to liaison, meeting, sharing, and feedback.
- Active participation in the care group Quality Governance meetings.
- To undertake audit and projects as appropriate in order to strengthen Governance processes and structures within the Patient Safety team.
- To provide guidance to senior managers, investigating officers and other staff members in relation to the investigation processes.
- Assisting with governance processes in relation to responding to CAS alerts.
- To advise and support clinical and support staff regarding Clinical Governance processes and expectations.
- To assist with the coordination of activity and work to ensure that the Patient Safety team are is aware of new and upcoming monitoring standards.
- To ensure that the Trust responds in an informed and appropriate manner to those agencies requiring governance information.
Person Specification
Values and Behaviours
Essential
- oAll colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- oAll colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirements
Essential
- oRequirement for sitting in a restricted position for a considerable part of the working day
- oRequirement for travelling to other sites as required
Qualifications
Desirable
- oRSA III/NVQ 4 or equivalent experience.
training
Desirable
Experience
Essential
- oExperience in formal minute/note taking
- oWorking knowledge of Microsoft Office packages
- oExperience of dealing with people, to maintain a high level of customer care
- oExperience of overseeing and co-ordinating complex administration systems
- oExperience in providing detailed reports
- oData filing systems, reports and shared drives.
Knowledge
Essential
- oKnowledge and experience of working to the NHS Patient Safety agenda
- oExcellent analytical and presentation skills using information technology
- oUndertaking surveys and audits as necessary
Desirable
- oAbility to provide advice and guidance to staff on disclosure of patient information in accordance with current legislation including Duty of Candour requirements.
Skills
Essential
- oAbility to work on own initiative
- oExcellent organisational and office management skills
- oInterpersonal skills, including ability to interact at a sensitive level
- oMotivated and conscientious
- flexible
- oExcellent communication/telephone skills
- oAbility to develop an audit trail to ensure that Lessons Learned from Patient Safety incidents have been disseminated across the Directorate and actions implemented.
- oAbility to collate and respond to Commissioners queries
- oAbility to prioritise workload in a busy office environment.
- oAdvanced keyboard skills
- oAbility to work with changing agendas and differing priorities
Desirable
- oAbility to write briefings following an incident
- oAbility to deliver bespoke training to underperforming teams/managers in relation to Governance Processes.
Contractual Requirements
Essential
- oAbility to work to meet the needs of the services
- oAbility to travel across all Trust sites over a wide geographical area
Person Specification
Values and Behaviours
Essential
- oAll colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- oAll colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirements
Essential
- oRequirement for sitting in a restricted position for a considerable part of the working day
- oRequirement for travelling to other sites as required
Qualifications
Desirable
- oRSA III/NVQ 4 or equivalent experience.
training
Desirable
Experience
Essential
- oExperience in formal minute/note taking
- oWorking knowledge of Microsoft Office packages
- oExperience of dealing with people, to maintain a high level of customer care
- oExperience of overseeing and co-ordinating complex administration systems
- oExperience in providing detailed reports
- oData filing systems, reports and shared drives.
Knowledge
Essential
- oKnowledge and experience of working to the NHS Patient Safety agenda
- oExcellent analytical and presentation skills using information technology
- oUndertaking surveys and audits as necessary
Desirable
- oAbility to provide advice and guidance to staff on disclosure of patient information in accordance with current legislation including Duty of Candour requirements.
Skills
Essential
- oAbility to work on own initiative
- oExcellent organisational and office management skills
- oInterpersonal skills, including ability to interact at a sensitive level
- oMotivated and conscientious
- flexible
- oExcellent communication/telephone skills
- oAbility to develop an audit trail to ensure that Lessons Learned from Patient Safety incidents have been disseminated across the Directorate and actions implemented.
- oAbility to collate and respond to Commissioners queries
- oAbility to prioritise workload in a busy office environment.
- oAdvanced keyboard skills
- oAbility to work with changing agendas and differing priorities
Desirable
- oAbility to write briefings following an incident
- oAbility to deliver bespoke training to underperforming teams/managers in relation to Governance Processes.
Contractual Requirements
Essential
- oAbility to work to meet the needs of the services
- oAbility to travel across all Trust sites over a wide geographical area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
