Job summary
An excellent opportunity has arisen for a highly motivated individual who has the enthusiasm and ability to work in a challenging but equally rewarding ICT department as a Data Centre Technician. The position will assist the Data Centre Manager to oversee daily operations, maintenance and management of two data centres and a number of comms rooms, ensuring all critical systems function optimally.
You will be a member of a newly created Digital Environments team within Digital Services as such it is essential that you are a proactive, reliable and results-driven individual who is not afraid to engage with colleagues across the Trust.
Main duties of the job
The Digital Environments team is one of several technical specialist teams within the Digital Services , which is part of Nottinghamshire Healthcare's Health Informatics Service (HIS).
As part of Digital Services, the Data Centre Technician will assist the Data Centre manager to proactively manage the specification, installation, maintenance & ongoing development of the data centre physical environments and the supporting infrastructure that is required for the delivery of the Trust's core ICT Services. This will include but is not limited to:
- Power
- Cooling
- Rack-space provision
- Environmental Monitoring & Alerting
- Energy Efficiency of core ICT Facilities - measuring & improvement
The role will work closely with other ICT technical teams and with colleagues from Estates relating to all associated activities affecting Trust Data Centres and Comms Rooms.
On a day to day basis, the role assists the Data Centre Manager in managing the logistical elements of services to be carried out by 3rd parties in all Trust data centres and comms rooms, including compliance to the schedules of planned maintenance as defined in contracts with suppliers and documented by any relevant legislation or compliance regime.
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
- On-site commissioning resource for deployment of systems designed/specified by the Digital Environments Team. This will include support for third party installers and liaising with other Digital Services specialist teams.
- Assisting with site surveys to determine ICT provisioning requirements, e.g. when a site/office has been newly acquired, or is to be repurposed/renovated
- Installation & replacement of Data Centre and Comms Room infrastructure, such as UPSs, PDUs, environmental monitoring equipment, management appliances etc.
- Configuration of connected devices, e.g. static IP addressing, SNMP, MODBUS strings, system parameters etc as part of commissioning or replacement
- Assist with specification of components to support the installation/expansion of specialist systems supported by the Digital Environments Team
- Day-to-day administration of any Digital Environments Team applications, including changes to configured components, updates, reporting etc.
- Proactive monitoring of systems under the remit of the Digital Environments Team.
- Reactive response to alerts, either automated or reported by others.
- Participation in mixed skill teams as required to achieve project goals and deadlines.
- Supporting third party maintenance providers where required to deliver planned preventative maintenance (PPM) activities, and reactive breakdown response services.
- Keeping up to date with the latest technological advances in relation to the teams remit
- To undertake any other duties that would be a reasonable expectation of the Data Centre Manager and/or roles requirements.
Job description
Job responsibilities
- On-site commissioning resource for deployment of systems designed/specified by the Digital Environments Team. This will include support for third party installers and liaising with other Digital Services specialist teams.
- Assisting with site surveys to determine ICT provisioning requirements, e.g. when a site/office has been newly acquired, or is to be repurposed/renovated
- Installation & replacement of Data Centre and Comms Room infrastructure, such as UPSs, PDUs, environmental monitoring equipment, management appliances etc.
- Configuration of connected devices, e.g. static IP addressing, SNMP, MODBUS strings, system parameters etc as part of commissioning or replacement
- Assist with specification of components to support the installation/expansion of specialist systems supported by the Digital Environments Team
- Day-to-day administration of any Digital Environments Team applications, including changes to configured components, updates, reporting etc.
- Proactive monitoring of systems under the remit of the Digital Environments Team.
- Reactive response to alerts, either automated or reported by others.
- Participation in mixed skill teams as required to achieve project goals and deadlines.
- Supporting third party maintenance providers where required to deliver planned preventative maintenance (PPM) activities, and reactive breakdown response services.
- Keeping up to date with the latest technological advances in relation to the teams remit
- To undertake any other duties that would be a reasonable expectation of the Data Centre Manager and/or roles requirements.
Person Specification
Physical Requirements
Essential
- Has the physical ability to lift heavy equipment such as server racks, UPSs without aids.
- Travelling between locations is expected as an essential part of the role and can be physically demanding due to the urban and rural areas covered
Qualifications - Academic / Craft / Professional
Essential
- Tertiary level qualification or equivalent experience
- Certified at administrator level or equivalent experience in technology stack(s) typically deployed in data centres (servers, storage, networking, power management, environment control)
Desirable
- Project management certification at foundation level
Contractual
Essential
- Car owner/driver and willing to travel, reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust - Honesty - Respect - Compassion - Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Training
Essential
- Evidence of continuing professional development pertaining to the post.
- Completed electrical safety/compliance awareness course
Desirable
- Electrical qualification at National certificate level or NVQ level 2 in a relevant discipline.
Experience
Essential
- Experience of working a data centre environment operating at tier 3 or above
- Significant hands on experience as an Engineer in a technical environment
- Experience of working in a project team delivering high value, technical projects.
- Experience in monitoring dynamic technical environments and co-ordinating appropriate responses to alerts and faults
Desirable
- Good knowledge of a multi site/multi data centre NHS trust environment.
- Working knowledge of Building Management Systems(BMS)
- Understanding of estate related compliance
Skills
Essential
- Ability to interpret complex contracts in relation to a range of Information Technology and Information Governance
- Good understanding of change management
- To work without supervision for protracted periods and to self-prioritise and organise own work schedules.
- Able to communicate with all grades of staff through papers, reports and through verbal presentations and briefings.
- Advise line management on the way forward on projects
- Ability to challenge the status quo in order to improve value
- Good verbal communication skills.
- Good written communication skills
Person Specification
Physical Requirements
Essential
- Has the physical ability to lift heavy equipment such as server racks, UPSs without aids.
- Travelling between locations is expected as an essential part of the role and can be physically demanding due to the urban and rural areas covered
Qualifications - Academic / Craft / Professional
Essential
- Tertiary level qualification or equivalent experience
- Certified at administrator level or equivalent experience in technology stack(s) typically deployed in data centres (servers, storage, networking, power management, environment control)
Desirable
- Project management certification at foundation level
Contractual
Essential
- Car owner/driver and willing to travel, reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Values and Behaviours
Essential
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust - Honesty - Respect - Compassion - Teamwork
- All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Training
Essential
- Evidence of continuing professional development pertaining to the post.
- Completed electrical safety/compliance awareness course
Desirable
- Electrical qualification at National certificate level or NVQ level 2 in a relevant discipline.
Experience
Essential
- Experience of working a data centre environment operating at tier 3 or above
- Significant hands on experience as an Engineer in a technical environment
- Experience of working in a project team delivering high value, technical projects.
- Experience in monitoring dynamic technical environments and co-ordinating appropriate responses to alerts and faults
Desirable
- Good knowledge of a multi site/multi data centre NHS trust environment.
- Working knowledge of Building Management Systems(BMS)
- Understanding of estate related compliance
Skills
Essential
- Ability to interpret complex contracts in relation to a range of Information Technology and Information Governance
- Good understanding of change management
- To work without supervision for protracted periods and to self-prioritise and organise own work schedules.
- Able to communicate with all grades of staff through papers, reports and through verbal presentations and briefings.
- Advise line management on the way forward on projects
- Ability to challenge the status quo in order to improve value
- Good verbal communication skills.
- Good written communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
