Job summary
We are looking for an experienced Clinical Team Secretary, to join our friendly team, within Rushcliffe Community Therapy.
This to provide administration support to our team based in Rushcliffe.
Our service offers at home rehabilitation services to people requiring physical rehabilitation and support to enable timely discharge from hospital, as well as preventative and proactive intervention to maintain physical health and wellbeing. Our team consists of Physiotherapists, Occupational Therapists, Assistant Practitioners and Community Rehabilitation Assistants providing rehabilitation support for adults to enable them to improve their function, maintain their independence and achieve their goals.
The post holder needs to have a flexible approach to work and the ability to work as part of a team and on their own initiative.
Under the supervision of Team Leader, you will be responsible for ensuring that all tasks are completed in a timely, confidential and professional manner.
Main duties of the job
Provide an efficient secretarial/administration support service
Produce high quality reports within agreed deadlines as required
To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries.
Production of documents, typing , photocopying, collating of documents and electronic filing as well as general administration support services
To deal with requests and enquiries and forward them to the relevant team member
Facilitate meetings/investigations/producing and circulating agendas, recording attendance and accurate minute taking
To support with system one.
To support new starters with IT set up, Obs kits, system one, induction to new systems.
To collect and maintain accurate team information with regards to training undertaken, Clinical Supervision and any other database
To support and collect the data for the service as required.
Responsible for ensuring that accurate work is completed within the time limits and standards set
To work effectively both independently and as a team member
Resolve or signpost queries from patients, carers, internal departments and external agencies as appropriate
To undertake any other duties that would be a reasonable expectation of the role
About us
Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.
As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We are committed to flexible and agile working, including the opportunity to join our bank.
Your health and wellbeing is our priority and as such we invest significantly in this via our in-house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.
We offer a number of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network. Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.
If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!
#TeamNottsHC
Job description
Job responsibilities
Please see attached job description for detailed information regarding the job role.
Please note that this post may not meet the pay and skill level required for a Skilled worker visa
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Job description
Job responsibilities
Please see attached job description for detailed information regarding the job role.
Please note that this post may not meet the pay and skill level required for a Skilled worker visa
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa
Person Specification
Qualifications
Essential
- Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Desirable
- ECDL
- Medical Terminology
- Audio Typing
Skills
Essential
- Excellent interpersonal/communication skills, including excellent written and oral skills.
- Administrative Skills
- Excellent telephone manner
- Good interpersonal skills
- Good numeracy and literacy skills.
- Work on own initiative
Training
Essential
- NVQ 2 or ability to demonstrate relevant experience
Desirable
- IT training
- Information governance training/ awareness
Experience
Essential
- Scheduling/ Diary Management
- Experience of working in a customer facing role.
- High Level Microsoft Office software
- Previous experience of working in an office environment
Desirable
- Experience of working within the NHS
- Knowledge of Patient Information Systems
Values and Behaviours
Essential
- All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
Person Specification
Qualifications
Essential
- Typing/word processing qualification to RSA/OCR III standard or equivalent level of experience
- Knowledge of a full range of Business & Administration procedures acquired through NVQ Level 3 or proven practical experience
Desirable
- ECDL
- Medical Terminology
- Audio Typing
Skills
Essential
- Excellent interpersonal/communication skills, including excellent written and oral skills.
- Administrative Skills
- Excellent telephone manner
- Good interpersonal skills
- Good numeracy and literacy skills.
- Work on own initiative
Training
Essential
- NVQ 2 or ability to demonstrate relevant experience
Desirable
- IT training
- Information governance training/ awareness
Experience
Essential
- Scheduling/ Diary Management
- Experience of working in a customer facing role.
- High Level Microsoft Office software
- Previous experience of working in an office environment
Desirable
- Experience of working within the NHS
- Knowledge of Patient Information Systems
Values and Behaviours
Essential
- All staff should be able to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion as identified within the Trust's Equality and Diversity Policy and associated Equality, Diversity and Human Rights legislation
- All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
