Nottinghamshire Healthcare NHS Foundation Trust

Clerical Officer / Receptionist

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic individual to undertake the role of Clerical Officer/Receptionist within our health centres. As a member of the administration team you will ensure a high quality reception and efficient administration service is provided to staff and patients. This post is based at Retford Primary Care Centre.

Main duties of the job

You will be required to have good written and verbal communication skills as the role entails liaising with staff, clients and other agencies at all levels. You may be required to work at other health centres across the county so ability to travel a necessity.

About us

We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.

Do you want to make a difference?

Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?

Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career.

Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.

Date posted

14 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum (pro rata for part-time)

Contract

Fixed term

Duration

7 months

Working pattern

Full-time

Reference number

186-1059-23-MH

Job locations

Retford Primary Care Centre

North Road

Retford

DN22 7XF

Job description

Job responsibilities

You should have previous reception, clerical and computer experience, good keyboard skills and be educated to GCSE or equivalent level, with NVQ Level 2 in Business Administration.

You should be able to work on your own initiative and be flexible to work within Health Centres across the region covered by Local Partnerships.

Job description

Job responsibilities

You should have previous reception, clerical and computer experience, good keyboard skills and be educated to GCSE or equivalent level, with NVQ Level 2 in Business Administration.

You should be able to work on your own initiative and be flexible to work within Health Centres across the region covered by Local Partnerships.

Person Specification

Qualifications

Essential

Minimum OCR/RSA II typing/word processing or equivalent
NVQ2 Business & Administration or working towards

Desirable

ECDL or equivalent

Experience

Essential

Customer service experience

Desirable

Experience of working in an office environment
SystmOne or RiO

Skills

Essential

Good verbal / written & communication skills
Excellent IT skills and knowledge of IT systems
Excellent telephone manner
Ability to work as part of a team

Knowledge

Essential

Awareness of confidentiality requirements (GDPR)

Values and Behaviours

Essential

All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Person Specification

Qualifications

Essential

Minimum OCR/RSA II typing/word processing or equivalent
NVQ2 Business & Administration or working towards

Desirable

ECDL or equivalent

Experience

Essential

Customer service experience

Desirable

Experience of working in an office environment
SystmOne or RiO

Skills

Essential

Good verbal / written & communication skills
Excellent IT skills and knowledge of IT systems
Excellent telephone manner
Ability to work as part of a team

Knowledge

Essential

Awareness of confidentiality requirements (GDPR)

Values and Behaviours

Essential

All colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Retford Primary Care Centre

North Road

Retford

DN22 7XF

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Retford Primary Care Centre

North Road

Retford

DN22 7XF

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)