Somerset NHS Foundation Trust

Senior Healthcare Assistant

The closing date is 29 January 2026

Job summary

The Oncology and Haematology Day Unit is looking for Senior Healthcare Support Workers who are enthusiastic and motivated with a passion for caring to join our dedicated Team. You will assist patients and Other Healthcare Professionals in the delivery and care for SACT (Systemic Anti Cancer Therapy)/Chemotherapy patients in an extremely fast paced and dynamic day unit setting.

The day unit consists of 12 recliner chairs where patients receive chemotherapy and other SACT. As a Senior Healthcare Assistant you will be supporting the Doctors and Nurses in providing high standards of care to our patients, whilst consistently upholding the values of the trust. The postholder will undertake when training and competencies are completed, Venepuncture, Cannulation, Venesection and PICC (Peripherally inserted central catheter) line care. This is an exciting opportunity for a Senior Healthcare Assistant with a positive outlook to learn new skills and take on new challenges as the service develops.

The YDH Oncology and Haematology Day Unit is currently based at St Margaret's Hospice in Yeovil. This post can be full time or part time, comprising of 9 hour shifts (08:30-18:00) the Day Unit is currently open Monday-Friday only.

Main duties of the job

Experience of working in an Outpatient or Day Unit setting or within Oncology or Haematology would be advantageous but all necessary skills training, updates and mandatory training as appropriate to the post will be provided.Full details of duties can be found in the job description.There will be an expectation of a flexible approach to shifts patterns within our opening days (Monday- Friday).Please be advised - this vacancy may close early if we reach a sufficient amount of applications.

About us

The YDH Oncology and Haematology Day Unit is based at St Margaret's Hospice Yeovil. This is a beautiful garden setting with plenty of wildlife, and it is lovely get to utilise the outside in the summer for breaks. There is wonderful low cost catering and free parking available for staff.

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone!

Details

Date posted

15 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-PU-3329

Job locations

St Margaret Hospice

Little Tarrat Ln

Yeovil

Somerset

BA20 2HU


Job description

Job responsibilities

When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Main duties and responsibilities

Communication and Key Working Relationships

Working alongside Consultant Oncologists and Haematologists, site specific Clinical Nurse Specialists, Registered SACT/Chemotherapy Nurses, fellow Senior HealthCare Support Workers, the Day Unit Courier, members of the Pharmacy team, Administration team and Volunteers you will;

Act at all times in a respectful manner that protects and promotes patients' dignity and modesty.

Communicate information to patients and carers within your scope of practice.

Communicate information to the Multi-Disciplinary Team as required within your scope of practice.

Communicate with outside agencies (e.g GP's, Community Nurses), as required within your and their scope of practice.

Support and comfort the patient and their carer during treatments and when bad news is being delivered in a sensitive and caring manner.

Participate in and contribute to departmental meetings as required.

Accurately take and promptly pass on oral and written messages as appropriate.

Be aware of the importance of health education and be able to advise patients on relevant advice accordingly.

Responsibility for Patient Care, Treatment and Therapy

Working as part of a team and on your own, you will carry out basic patient assessment and recognise when to seek support and escalate when necessary.

Provide support to Oncologists and Haematologists during out-patient clinics, ensuring clinics run smoothly.

Support Healthcare professionals during clinical procedures.

Chaperone patients during intimate procedures as required.

Support the trained nurses in delivering SACT/Chemotherapy treatments.

Assist in monitoring patients' progress during treatment, investigations and therapy programmes.

Assist with mobility.

Assist patients to achieve emotional and physical comfort.

Contribute to the management of patient continence.

Contribute to the management of abusive and/or aggressive behaviour.

Provide feedback forms to patients to complete on a daily basis

Following the completion of appropriate training and assessment within protocols/competency frameworks and under the direction of the Registered Practitioners undertake agreed defined clinical activities. These will vary dependant on the needs of the department but may include for example:

Cannulation and venepuncture.

Facilitate and run venesection clinics.

Facilitate and run PICC (Peripherally Inserted Central Catheter) clinics specifically for taking blood samples/cultures, changing dressings and removal of PICC's when no longer required.

Disconnecting SACT/Chemotherapy and other intravenous infusion treatments.

Weighing and measuring patients.

Blood glucose analysis.

ECG recording.

Scalp-cooling.

Urinalysis.

Obtaining and ordering routine specimens and blood tests as required.

Monitoring of vital signs, temperature, blood pressure, pulse, respirations, oxygen saturation levels and circulatory observations.

Safeguarding checks and carrying out visual acuity.

Changing of wound dressings using aseptic technique.

Accessing and inputting updated patient assessment information on Mosaiq (electronic prescribing and documentation system).

Policy, Service, Research & Development Responsibility.

Be aware of, keep up to date and follow the policies of the Trust, with particular attention to policies promoting infection control, confidentiality of patient information and professional behaviour.

Maintain personal standards of hygiene and promote universal precautions to limit cross infection.

Wear the correct uniform as agreed by the Trust.

Participate in personal training and development and assist the Registered Nurses in the development of other members of the team

Undertake surveys and audits in a timely and effective manner as required.

Responsibility for Supervision, Leadership and Management

Contribute and participate in the development of others, including supporting new staff and students to the work area.

Act as a role model and mentor for junior staff and assist trained staff in the support and education of others within their knowledge and skills base.

Supervise routine work of new Healthcare support workers and participate in the appropriate training and assessment process.

Responsibility for Finance, Equipment & other Resources

Responsibility to ensure training and practice in the correct use of equipment, being mindful of health and safety for self, colleagues and patients.

Ensure that equipment is decontaminated in line with current infection control measures.

Help maintain and control stock, equipment and material.

Stock up and tidy cupboards and trolleys and patient areas ensuring that all treatment stock areas are thoroughly cleaned and expiry dates are checked on a monthly basis.

Monitor IV fluid stocks and order as necessary.

Prepare and restore environments for clinical treatments and investigations.

Be aware of the implications regarding the working environment and act in a responsible and trustworthy manner when dealing with property and equipment.

The role also involves:

Attending meetings as appropriate.

To work flexibly and travel to other areas as and when required.

Routine daily cleaning of equipment and furniture.

Disposal of waste and sharps in accordance with Trust Policy and Procedures

Reporting incidents, accidents and equipment faults and defects

Review of Job Description

This job description is intended as an outline indicator of general areas of activity and will be amended in the light of changing service needs. This job description is to be reviewed in conjunction with the post holder on an annual basis.

General Information

At all times promote and maintain the safety of children by working according the Trust's Child Protection Policy and supporting guidance. Being pro-active and responsive to child protection concerns by early reporting, recording and referral of issues according to Trust arrangements. Attending child protection training that is appropriate to your role.

Confidentiality

The post holder will maintain appropriate confidentiality of information relating to commercially sensitive matters in regard to Trust business, and also to personal information relating to members of staff and patients. The post holder will be expected to comply with all aspects of the Data Protection Act (1998), the Staff Code of Confidentiality and the IT Security and Acceptable Use Policy.

Equality & Diversity

Somerset NHS Foundation Trust is committed to achieving equality of opportunity for all staff and for those who access services. You must work in accordance with equal opportunity policies/procedures and promote the equality and diversity agenda of the Trust.

Safeguarding

All employees have a duty for safeguarding and promoting the welfare of children and vulnerable adults. Staff must be aware of the Trust's procedure for raising concerns about the welfare of anyone with whom they have contact.

Risk Management / Health and Safety

Employees must be aware of the responsibilities placed on them under the Health & Safety at Work Act 1974, ensure that agreed safety procedures are carried out and maintain a safe environment for employees, patients and visitors.

Job description

Job responsibilities

When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Main duties and responsibilities

Communication and Key Working Relationships

Working alongside Consultant Oncologists and Haematologists, site specific Clinical Nurse Specialists, Registered SACT/Chemotherapy Nurses, fellow Senior HealthCare Support Workers, the Day Unit Courier, members of the Pharmacy team, Administration team and Volunteers you will;

Act at all times in a respectful manner that protects and promotes patients' dignity and modesty.

Communicate information to patients and carers within your scope of practice.

Communicate information to the Multi-Disciplinary Team as required within your scope of practice.

Communicate with outside agencies (e.g GP's, Community Nurses), as required within your and their scope of practice.

Support and comfort the patient and their carer during treatments and when bad news is being delivered in a sensitive and caring manner.

Participate in and contribute to departmental meetings as required.

Accurately take and promptly pass on oral and written messages as appropriate.

Be aware of the importance of health education and be able to advise patients on relevant advice accordingly.

Responsibility for Patient Care, Treatment and Therapy

Working as part of a team and on your own, you will carry out basic patient assessment and recognise when to seek support and escalate when necessary.

Provide support to Oncologists and Haematologists during out-patient clinics, ensuring clinics run smoothly.

Support Healthcare professionals during clinical procedures.

Chaperone patients during intimate procedures as required.

Support the trained nurses in delivering SACT/Chemotherapy treatments.

Assist in monitoring patients' progress during treatment, investigations and therapy programmes.

Assist with mobility.

Assist patients to achieve emotional and physical comfort.

Contribute to the management of patient continence.

Contribute to the management of abusive and/or aggressive behaviour.

Provide feedback forms to patients to complete on a daily basis

Following the completion of appropriate training and assessment within protocols/competency frameworks and under the direction of the Registered Practitioners undertake agreed defined clinical activities. These will vary dependant on the needs of the department but may include for example:

Cannulation and venepuncture.

Facilitate and run venesection clinics.

Facilitate and run PICC (Peripherally Inserted Central Catheter) clinics specifically for taking blood samples/cultures, changing dressings and removal of PICC's when no longer required.

Disconnecting SACT/Chemotherapy and other intravenous infusion treatments.

Weighing and measuring patients.

Blood glucose analysis.

ECG recording.

Scalp-cooling.

Urinalysis.

Obtaining and ordering routine specimens and blood tests as required.

Monitoring of vital signs, temperature, blood pressure, pulse, respirations, oxygen saturation levels and circulatory observations.

Safeguarding checks and carrying out visual acuity.

Changing of wound dressings using aseptic technique.

Accessing and inputting updated patient assessment information on Mosaiq (electronic prescribing and documentation system).

Policy, Service, Research & Development Responsibility.

Be aware of, keep up to date and follow the policies of the Trust, with particular attention to policies promoting infection control, confidentiality of patient information and professional behaviour.

Maintain personal standards of hygiene and promote universal precautions to limit cross infection.

Wear the correct uniform as agreed by the Trust.

Participate in personal training and development and assist the Registered Nurses in the development of other members of the team

Undertake surveys and audits in a timely and effective manner as required.

Responsibility for Supervision, Leadership and Management

Contribute and participate in the development of others, including supporting new staff and students to the work area.

Act as a role model and mentor for junior staff and assist trained staff in the support and education of others within their knowledge and skills base.

Supervise routine work of new Healthcare support workers and participate in the appropriate training and assessment process.

Responsibility for Finance, Equipment & other Resources

Responsibility to ensure training and practice in the correct use of equipment, being mindful of health and safety for self, colleagues and patients.

Ensure that equipment is decontaminated in line with current infection control measures.

Help maintain and control stock, equipment and material.

Stock up and tidy cupboards and trolleys and patient areas ensuring that all treatment stock areas are thoroughly cleaned and expiry dates are checked on a monthly basis.

Monitor IV fluid stocks and order as necessary.

Prepare and restore environments for clinical treatments and investigations.

Be aware of the implications regarding the working environment and act in a responsible and trustworthy manner when dealing with property and equipment.

The role also involves:

Attending meetings as appropriate.

To work flexibly and travel to other areas as and when required.

Routine daily cleaning of equipment and furniture.

Disposal of waste and sharps in accordance with Trust Policy and Procedures

Reporting incidents, accidents and equipment faults and defects

Review of Job Description

This job description is intended as an outline indicator of general areas of activity and will be amended in the light of changing service needs. This job description is to be reviewed in conjunction with the post holder on an annual basis.

General Information

At all times promote and maintain the safety of children by working according the Trust's Child Protection Policy and supporting guidance. Being pro-active and responsive to child protection concerns by early reporting, recording and referral of issues according to Trust arrangements. Attending child protection training that is appropriate to your role.

Confidentiality

The post holder will maintain appropriate confidentiality of information relating to commercially sensitive matters in regard to Trust business, and also to personal information relating to members of staff and patients. The post holder will be expected to comply with all aspects of the Data Protection Act (1998), the Staff Code of Confidentiality and the IT Security and Acceptable Use Policy.

Equality & Diversity

Somerset NHS Foundation Trust is committed to achieving equality of opportunity for all staff and for those who access services. You must work in accordance with equal opportunity policies/procedures and promote the equality and diversity agenda of the Trust.

Safeguarding

All employees have a duty for safeguarding and promoting the welfare of children and vulnerable adults. Staff must be aware of the Trust's procedure for raising concerns about the welfare of anyone with whom they have contact.

Risk Management / Health and Safety

Employees must be aware of the responsibilities placed on them under the Health & Safety at Work Act 1974, ensure that agreed safety procedures are carried out and maintain a safe environment for employees, patients and visitors.

Person Specification

Qualifications

Essential

  • A Qualifications and Credit Framework (QCF) Level 3. This could be a Vocational NVQ, BTEC or equivalent international qualification in healthcare or able to demonstrate the equivalent level of experience.

Desirable

  • English and Maths GCSE's A-C (or functional skills level 2) or able to demonstrate a good level of literacy, numeracy, verbal and written skills.
Person Specification

Qualifications

Essential

  • A Qualifications and Credit Framework (QCF) Level 3. This could be a Vocational NVQ, BTEC or equivalent international qualification in healthcare or able to demonstrate the equivalent level of experience.

Desirable

  • English and Maths GCSE's A-C (or functional skills level 2) or able to demonstrate a good level of literacy, numeracy, verbal and written skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Somerset NHS Foundation Trust

Address

St Margaret Hospice

Little Tarrat Ln

Yeovil

Somerset

BA20 2HU


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Somerset NHS Foundation Trust

Address

St Margaret Hospice

Little Tarrat Ln

Yeovil

Somerset

BA20 2HU


Employer's website

https://www.somersetft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hiring Manager

Hilary Linnell

hilary.linnell@somersetft.nhs.uk

01935384315

Details

Date posted

15 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Part-time

Reference number

184-OL-PU-3329

Job locations

St Margaret Hospice

Little Tarrat Ln

Yeovil

Somerset

BA20 2HU


Supporting documents

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