Outpatient Appointments Administrator

Job summary

An opportunity has arisen for a highly organised and motivated individual to join our Cardiology team as a Outpatient Appointments Administrator. based at County Hall, you will be responsible for a variety of tasks including the booking and monitoring of Outpatient appointments both in a call centre / back office administrative role.

Please note, this vacancy may close early if a high volume of applications is received, so we encourage you to apply as soon as possible.

Main duties of the job

As an Outpatient Appointments Administrator, you will receive comprehensive training and support to assist the Outpatient Appointments Teams based at County Hall. Your role will involve a range of responsibilities, including booking and monitoring outpatient appointments within both a call centre and back-office administrative setting. You will also support the management of patient referrals in accordance with key performance indicators, while delivering high-quality customer service to patients and colleagues alike.

About us

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.